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GrubhubReviews 4,559

1.1

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Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
837
value
775
shipping
529
returns
537
quality
669

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New York
1 review
15 helpful votes
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Horrible
November 14, 2016

The app is terrible and it's a really horrible site. I would never use it again.

Date of experience: November 14, 2016
Minnesota
1 review
18 helpful votes
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I will not order from any business that uses grub hub to deliver. I'm actually calling some of the restaurants I frequent and letting them know I won't even eat within their establishments until they discontinue business with grub hub entirely.

Date of experience: November 14, 2016
South Carolina
1 review
18 helpful votes
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Sorry you are offended by the Trump win. You should keep your politics out of business. Will not use you. Darn does that help stock prices?

Date of experience: November 14, 2016
Michigan
1 review
21 helpful votes
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You have no business here!

Signed,

The entire United States of America!

Date of experience: November 14, 2016
California
2 reviews
25 helpful votes
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How Matt wins friends! LOL. If you don't agree with me then you should quit. What a entitled self righteous biggot. You lost my company business. Boycott Grubhub!

Date of experience: November 13, 2016
Utah
1 review
8 helpful votes
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Crashed My Phone
November 13, 2016

Worthless app caused my phone to crash on installing, Do not install.

Date of experience: November 13, 2016
Virginia
1 review
10 helpful votes
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Never do business with this company it's a bad decision that you'll regret

Date of experience: November 13, 2016
Maryland
1 review
10 helpful votes
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Foul
November 13, 2016

Food was awful, the guy who delivered it looked like a hobo who crawled out of a dumpster. The food was total slip. Deleting this app, these people should be ashamed.

Date of experience: November 13, 2016
Texas
1 review
12 helpful votes
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Unwanted
November 13, 2016

I'm done with GrubHub until a new CEO is found and apologizes for his comments concerning supporters of Donald Trump. I believe corporations should be as apolitical as possible -- which is one reason I voted the way I did. And so I won't tolerate (or support) being shamed by someone who doesn't know a single thing about me.

I'll have nothing to do with GrubHub until they have a new CEO.

Date of experience: November 13, 2016
California
1 review
13 helpful votes
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Racist CEO
November 13, 2016

Matt Maloney, the company CEO, fired me after learning of my undocumented status. Later, as I was collecting my belongings from my office in a box he walked by and said "you lazy beaners are destroying my country, you have to go back." I was in disbelief. Do not support this company.

Date of experience: November 13, 2016
Australia
1 review
12 helpful votes
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Poor service
November 13, 2016

Badly managed company from middle up, CEO needs to be voted off the board for any change to happen

Date of experience: November 13, 2016
Norway
1 review
13 helpful votes
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I've used this a coupe of times and it wasn't exactly great (two stars maybe), but now the democracy-hating statements of the CEO have given me plenty a reason to boycott it entirely. It won't be a loss. If you want to be an a*shole, try providing a service that's actually hard to give up. This sure isn't.

Date of experience: November 13, 2016
Norway
1 review
11 helpful votes
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Just useless!
November 13, 2016

Cant even describe how disappointed I am. Stay away!

Date of experience: November 13, 2016
Georgia
1 review
10 helpful votes
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The CEO of this disgusting company (Matt Maloney) thinks it's ok to bully certain employees into resigning based on their political beliefs. He unethically and arrogantly asked conservative employees to resign via email if they disagreed with his political opinions. Hopefully the complaints to the EEOC are already underway by current employees. Based on such pathetic and infantile behavior, the ONLY resignation this company should see is Matt Maloney's. Stay far away from this train wreck operation and dump all stock like I did before the wave of boycotters fully impact the price. They're down 4.8% already and headed for the bottom folks. Good riddance to GrubHub!

Date of experience: November 13, 2016
Arizona
1 review
9 helpful votes
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Useless App
November 13, 2016

Like I said a useless app, caused my phone to crash upon installing. Slow, boggy and full of glitches. Down vote.

Date of experience: November 13, 2016
North Carolina
1 review
7 helpful votes
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Deplorable...
November 13, 2016

Took forever, serviceman was rude and he tried to take upskirt pic of my wife. Also heard the CEO is a HUGE schlongfan and all around sissy boy. 0/10 never again.

Date of experience: November 13, 2016
New Mexico
1 review
8 helpful votes
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Never on time wrong rood
November 13, 2016

We tried these. Guys several times, and we are going to use.our local guys. Incapable of transmitting a correct order or being on time. Rude employees. This is food delivery, it shoukd not be this difficult

Date of experience: November 13, 2016
Texas
1 review
9 helpful votes
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This company is a disgrace. Yet another hypocritical, self righteous business that thinks it's their responsibility to control what opinions other people are allowed to have, constitutional rights be damned. Thankfully for the free world, we have control over where we spend our money and GrubHub is the LAST place many of us will choose to exercise that choice.

Date of experience: November 13, 2016
Nevada
1 review
1 helpful vote
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1 out of 3 items missing, driver wont pick up his phone 60 secs after leaving, restaurant wont do $#*! to help. Eat24 employees want to give me back 5$ for the missing item. Yea like that solves my hunger issues. $#*!ing $#*!s

Date of experience: November 13, 2016
GB
1 review
7 helpful votes
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I was introduced to this company a while ago but had not got around to using it

Although now the CEO has decied unwisley to politiize the company I will reconsider my options

Date of experience: November 13, 2016