Groupon

We bought tickets through Groupon Live to see Barry Manilow at the Westgate Hotel and Casino in Las Vegas. The show was cancelled because Barry was hospitalized with a Bronchial Infection and we were never notified that the show had been cancelled. Things happen and shows need to be cancelled, but the venue or Groupon should have contacted customers to tell them. Barry was admitted to the hospital the night before. They had the entire day to notify people and we yet we never received a text, email, or phone call from anyone. Instead we wasted our time driving to the event only to find out it had been cancelled. We won't ever purchase a show ticket from Groupon again since they clearly have such low regard for their customers.

I bought supposedly discounted tickets in Chicago just to find out that their prices to go to the museums and other attractions were cheaper if you did it online. I think is a scam that they are not able to apply the prices or give you a discount based on the prices online. They are making money because just like me you think you are getting great deals when in reality you are not. So my advice is don't trust them unless is a restaurant where you buy $50 and you get $75 worth of food.

So I believe that it's scammers on The site I purchased a massage. The address in the phone number did not match up. The number did not work the address. The building was not there. I'm gonna post two pictures, so you guys can't see the address in me purchase

Do not use their mobile app, and do not associate your credit card to the groupon site. You may find that you make a purchase without your knowledge just by browsing the site from your phone. Then told that nothing can be done about it until you receive and go through the process of returning the item. Meanwhile they have your money. It is either a unintentional or intentional glitch in their app. And it is unacceptable to be able to "purchase" an item without intent.

Wish we read read the reviews before trying Groupon. We purchased bowling passes with no blackout days or times listed. When we arrived on a Saturday night, we found a mostly empty bowling alley that would only redeem the voucher M-F, during the day. We were a large party that would have easily spent several hundred on beer alone! Not smart for the bowling alley, which we will never go to again. Groupon refused to refund the money and we will never use them again either.

You really need to do your research thoroughly before making a purchase. The merchant's operation hour is impossible to schedule appointment and I purchased within a week, did not open the voucher, still not getting a refund. Also, most merchants charge same price in their office without a Groupon. So it's kind of not worth it to purchase a Groupon.

The refund and cancellation for services no clearly mentioned. Groupon refuse to issue / process refund,
Purchase is good through 90 days and refund can be done within 24 hours of purchase - inbred color Groupon must list exception and refund and returns. Sales Marketing Falsification

I went online and got Groupon Sam's Club Membership. Then I saw the automatic renewal every year and decided to cancel within 10 minutes. There was no customer service to help and the phone number that I got from my Capital One card was no good. I got no answer and recording said it was a restricted number. Plus there is no address or manager for Groupon. Is everybody foreign? So my Capital One let me dispute charge and remove charge. THEN, 2 months later Groupon put the charge back on my account and Capital One refuses to help. Since it is a renewable charge, they can take out of my card every year. I don't even have a Groupon Sams card, since I said I didn't want it. So, I am out of $60, and God knows how much more trouble I'm going to have to deal with. I wish I had researched Groupon before now. It looks like a bunch of bad reviews.

I've made a few orders with this website, and have not had any issues. It seems the biggest gripe on here is with shipping; each of my orders have arrived in a timely manner. One took about a couple of weeks, but they didn't charge my card until it shipped. When you place the order in the cart, it tells you the expected ship date people! And even then I still get it before then. I'd hate to see this site go under, because of the opportunity to get such quality designer things at (mostly) reasonable prices. One bag I got for half of the retail price, and before I purchased it I did some research on kitson.com, and they were selling the exact same bag at the same time at full price! As far as I'm concerned, they're legit.

Living in a very rural area ordering online is a way of life. I have ordered many times from Groupon with absolutely NO problems. Only once have I had to return an item because it was broken upon delivery. It was replaced within days, no hassle. Items have always arrived in an appropriate amount of time, at a fraction of what it would have cost had I driven to the nearest place I could have bought it over an hour away. Pay attention to the item's rating and read the reviews to avoid possibly being disappointed. I have changed my mind many times after looking at the rating and reading the reviews.

Purchased a voucher to be redeemed for an architecture tour for four. When we tried to redeem our voucher, we were told by the boat company that no seats were available for the week we are in Chicago...and yet, they are taking full-price tourists. The deal is no deal at all since we could not even return our voucher for a credit. Groupon accepts no responsibility. SHAME SHAME... SCAM SCAM...
WHen would they allow us to redeem... in the winter?

I ordered 4 solar LED window candles but instead received a string of colored solar Christmas lights. Tried to chat and email them with no response about returning/reordering/refunding purchase. Finally I contacted my credit card company which credited my account and I assume is trying to deal with them. Not a good company to deal with.

I purchased a carpet cleaning. I had to deal with a very bad business to begin with. After I made an appointment they were trying to change the time and then they just never showed up, an hour later they text me with the excuse they had an accident. Not my problem anyways. When I tried to get my money back from groupon it was impossible. They have no contact number no e mail and no one ever answers the live chat. Is part of their deceptive practices I guess. Of course I disputed the charge letting everyone know about their unethical practices.

No confirmation of successful order. Just an email that any reasonable person would infer means that the order was not yet complete. So I went to the site and ordered it. Still no confirming email. But my credit card has been charged twice. So far I have nothing. The reports that customer service will do nothing for you are absolutely accurate. The person wit whom I "chatted" indicated that supervisor would not refund either. But maybe I could gift the tickets. Or call Busch gardens Williamsburg so they would sort it to sort it out. So I am out either $80 or $160. I have nothing for that money - not two ticket vouchers, and not 4 ticket vouchers. Nothing.
"This Groupon misses you!
You left this item at checkout. Come back and get it!"