Groupon

I purchased an AAMCO Transmission Power Purge back in 2013 for $84. The fine print stated if more then 5 quarts were needed there would be an additional charge. My Prius took 4 quarts but I was charged an additional $61.28 because AAMCO stated the Prius transmission fluid is more expensive. I just change my transmission fluid myself and found the Prius transmission fluid cost $2 per quart more than regular transmission fluid. Total addition cost would have been $8 which is nearly offset by using only 4 of the 5 quarts allowed by the fine print.

I feel like I was taken advantage of and if the cost of the original Groupon would have been $145.28, I would never have purchased it.

If you believe you have been unfairly up charged by Groupon, leave your story in the comments.

I have used Groupon in the past and had great experiences with them. I even went as far as paying the 5.99 monthly fee and became a member. However recently I had the worst experience with them. My sister and I purchased a deal for a theme park in orlando. On my last day there fell ill and was hospitalized for 2 days. I was 6 months pregnant. I went back home and contacted customer service asking for a credit. They refused to give me a refund which was fine because all I wanted was a created but they refused to give me a credit. Even after the sales manager at the theme park said it was fine. I canceled my membership and will no longer be using Groupon.

I have used Groupon many times for local deals and when there are promo codes available to even save more money, it is the BEST!
I have tried many new restaurants, theatres, any many more local deals that I would never have thought of trying at regular price(s).
I have purchased a couple of items on Groupon and they didn't disappoint especially with the great savings!
I would recommend GROUPON as it does save you MONEY!
I have tried a couple of restaurants that I will never go back to but for the price I paid to know the results, definitely worth it!
I do not work or have any affiliation with Groupon.
This is strictly from a consumer perspective!
Hope you have a good experience with Groupon like I have/had.

After reading reviews, I was quite hesitant to shop through this site but I decided to give it try anyway. So, I placed my first order yesterday. Everything went smooth from adding the item to the cart to making the final purchase. I even had few questions which were wonderfully taken care of through discussion board as well as privately. My issue was with sizing. I bought a dress in size 40 which according to the size chart was small. Today, I logged on to see any updates to find out the SIZE CHART HAS BEEN UPDATED. Now, size 40 is a Medium instead.
I have emailed and also, posted on discussion board but no one has reached out to me yet. I am hoping someone will reach out to me ASAP so I am not shipped the wrong size because it was definitely not my fault and I definitely do not wish to be stuck with such a large amount of store credit.
I was hoping I would have something great to say but I really don't until this situation is taken care of.

Reetika

Don't sue Groupon for salon services! They are only good for very limited entertainment functions - you cannot be sure they have verified anything about the business and if you have any issues with fulfillment they refuse to assist, refund or credit. They continue to send stock emails that show they are not even reading your complaint. Groupon does not care - so buyer Beware - only purchase if you are very comfortable that it is a legitimate business and you will be able to get your deal - in fact you should probably make the appointment and check out the business BEFORE ever considering the Groupon - and know that if you have ANY issues Groupon will not help you at all

My credit card was charged while I live in Virginia and the charge was from North Carolina to a company I'm not aware of. Someone had to have stolen my credit card information to make this purchase. Groupon was very insensitive about refunding my money. You only email and there's no person that you can speak to which I believe is very unprofessional. This is very frustrating because I know my information was taking without my permission but they fail to refund me stating that my time to be refunded has expired. The purchase was done February the 9th 2024 and today is February 13th 2024. It doesn't make sense. Will never purchase from them again.

Signed up for their new Groupon+ Dining Cashback program, made purchases and received confirmation they were recorded, however, the company hasn't paid a dime in cashback. Two weeks now I've gone back and forth with their outsourced scriptreading bots and copy and paste morons and still no resolution. They haven't a clue. They actively prevent customer from contacting actual company reps. There's no phone number to call. Just endless copied and pasted BS. Even BBB and Social Media complaints have gone unresponded to

Groupon's telephone system now blocks ALL calls for customer support. I ordered 18 bottles of wine for a FUNDRAISER for animals... all proceeds go to the care of cats and dogs. My order was not delivered and there is no way to contact Groupon by phone. Groupon CS is SOOO poor. Stay the heck away from Groupon. The public ratings from customers is between 1 to 1.5 stars out of 5... VERY POOR.

I have had overall good success with Groupons, and believed that they vetted their companies. I recently had a garage door service through Groupon that was little more than a scam. I authorized some additional work, and when completed they wanted me to sign several places on a tablet without reading what I was signing. They had added some additional cost and changed the warranty. When I called Groupon customer service, I had to wait so long for the agent to respond that I gave up. Lesson learned: It's up to the consumer to check out the business.

The bed I ordered arrived quickly enough, but has several nicks on the back of the headboard. I was willing to overlook them because they were on the back. The bed was already assembled and when I leaned against the headboard, It started coming apart. Their initial response was for me to disassemble the bed and return it for a refund! There was no way! The bed can be repaired and I wanted a partial refund to pay someone to do it. After a week, I finally got someone to resolve the issue, agreeing to give me a partial refund. BUT I can only use it as a Groupon credit and I also didn't feel that it was enough. I wanted the money refunded to my credit card, not my Groupon account, because I plan on never using them again! Crappy customer service and crappy policies! I deal a lot with another more major online retailer, (a river in S. America) and I know they would have been much more accommodating.

Groupon seems like a great idea and a good way to save money-- in reality it is not worth it. If there is any issue whatsoever, there is NO ONE available to call to help! You have to use the app and instant message or email them. The companies that they use are unreliable and cheap. 2/3 of the only orders I've had on Groupon have been a horrible experience!

Since they write "no refund" in the fine print- they can screw you over! If the company does not follow through with their word, they direct you to Groupon and Groupon directs you back to them. NEVER USING GROUPON AGAIN. I'd rather pay full price and be treated with respect and use a reliable business!