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New York
1 review
0 helpful votes
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Always a treat!
September 10, 2015

I've been a graze customer for almost a year now and I'm still excited every time a box shows up in my mailbox. I rarely get things I dislike since I've taken full advantage of their rating system and I've never had a problem with delivery or charges. Their website is clean and simple and makes it easy to suspend a delivery if I'm going away or would prefer to save the money for a month. It's a shame to see them being torn apart by people who only wanted free food with no actual interest in the company. I plan to stay a grazer for a long time to come because they've been nothing but good to me!

Date of experience: September 10, 2015
Graze -. Graze Rep
over a year old

Thanks so much for your comments, Susan. It's wonderful to hear you've been enjoying your nibbles from us for a year now -- here's to the next year of delicious grazing! :)

Massachusetts
1 review
1 helpful vote
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Excellent choices price is a little on the high side but with coupons and deals it makes it worth buying to be able to have a variety of healthy snacks for me and my child. The only issue with school coming up a lot of the schools are peanut free. With my picky eater I need to send her with protein filled snacks.

Date of experience: August 17, 2017
Pennsylvania
1 review
0 helpful votes
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I love Graze! The vast number of choices and variety really makes this concept work. A lot of creative combinations for snacking also! My favorites are any flapjack and the white chocolate with blueberry toasts. Very yummy!

Date of experience: March 2, 2017
Ohio
1 review
0 helpful votes
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Graze is great!
August 27, 2016

Graze is great! It feels and tastes like a snack without the guilt. I personally am a salty crunchy snacker but love the sweet stuff in graze, too - especially the flap jacks. They have such a satisfying chewy texture. I look forward to the boxes for something different to eat as is or as toppings for yogurt or fruit. I enjoy trying things I've never had before. It's an interesting and delicious variety. I would recommend this service to anyone interested interested in healthy, tasty food alternatives.
And one other thing, their packaging is unique, fun and easy to open.

Date of experience: August 25, 2016
Texas
1 review
4 helpful votes
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Awful Customer Service
February 9, 2018

Moments after placing my order I realized that the shipping address was incorrect and reached out to Graze. I was told that there was nothing they could do and if the package is undeliverable it would be disposed of by USPS. So even though I immediately contacted them they have no way of correcting the address before it ships out? A little hard to believe. Arianna said she will keep her fingers crossed I still get it. I just wasted $37 on snack I will never receive because of their poor customer service and/or lack of capability to rectify the issue in their system.

Date of experience: February 9, 2018
Kristina N. Graze Rep
over a year old

Hi Melissa,

I'm really sorry to hear that you've been disappointed with your recent experience on our online shop.

Unfortunately, due to the way our system is set up, we cannot make any changes to a shop order once it is confirmed. This helps us get snacks on their way to customers as quickly as possible, but does mean we can't intervene even if a customer contacts us immediately after placing an order.

We outline the details of the order throughout the checkout process, to allow customers a chance to review all the information and make any changes if necessary. I apologize if it wasn't clear that your snacks would be going to an incorrect address though, and we appreciate your feedback about this.

Please do get back in touch with our customer service team if this order doesn't arrive.

Pennsylvania
1 review
0 helpful votes
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Good Customer Service, A Little Pricey
February 22, 2016

We have used this service for about a year to provide unusual and unique snacks for our kid's lunches. I was a little disappointed in the number of snacks with added sugars, but there was definitely some snacks we LOVE! I did contact customer service on two occasions and they were helpful in both cases. Overall, I wish the bag sizes were a little bigger and a few more snacks were available more natural ingredients but I am not dissatisfied with the program as a whole.

Date of experience: February 19, 2016
North Carolina
1 review
0 helpful votes
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LOVE the snacks!
February 21, 2016

When I first joined graze it was because I had a free trial and thought, "What the heck?" After experiencing the snacks in that first box, I was hooked. The portions are perfect for someone who is watching their weight (me) and the snacks keep me full in the afternoon when I need a pick-me-up. There have only been a few of the snacks I've tried that I didn't like. The website is so easy to use when rating your snack boxes and their shipping rotation gives plenty of variety so you're not eating the same snacks over and over again.

Date of experience: February 18, 2016
California
1 review
3 helpful votes
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Rip off
July 8, 2017

$14.00 is way too much for the tiny amount of product. I thought I would be getting a good deal, especially since Amazon Fresh and Prime pantry are so cost effective. I don't know who could afford almost $60 a month for 4 boxes. This site is a ripoff, snack on that...

Date of experience: July 6, 2017
Texas
1 review
1 helpful vote
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Tasty convenience
July 14, 2017

Absolutely tasty and fresh and not anymore expensive than buying snack food at a grocery store and packing it yourself. I have two children, 1st and 2nd grade, and they are required to take a daily snack. It's been very convenient. The kids don't like all the Graze products so I need to figure out how to get their favorites delivered instead of the variety. The website isn't clear on that issue.
I love the ones that taste like cake--strawberry cheesecake and carrot cake. Wonderfully deceiving.

Date of experience: July 12, 2017
Michigan
1 review
0 helpful votes
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Perfect Portioned Snacks!
September 4, 2017

All their snacks are relish but i really love the portions because i snack small over the day. Also helps when i'm in a binge eating kind of mood because this stops me from doing that versus having a huge bag of food and trying not to eat it all haha.

Date of experience: September 2, 2017
California
1 review
0 helpful votes
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Portion Control
September 25, 2016

I thought Graze was a clever idea so I gave it a try. Snacks are pretty tasty. I have not ran across anything I absolutely didn't like yet, and been thru several boxes. For some people, yes, the portions maybe too small. However I found that it was perfect and worked really nice alongside the diet plan I was following this summer and achieved successful weight loss. I recommend to anyone looking for a variety of flavors while eating a little better at the same time.

Date of experience: September 23, 2016
California
1 review
1 helpful vote
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Graze
May 21, 2016

So far so delicious! I have been receiving the 8 snack variety pack for a couple of months now and I'm addicted! I will however say that not every snack "fills me up" inbetween meals. I get hunger cravings easily as I am quite active and usually need an afternoon boost to keep me going!

Date of experience: May 17, 2016
Georgia
1 review
0 helpful votes
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Still deciding
May 14, 2016

I created a graze Acct to me from junk foods at the vending machines and that goal is accomplished. I'm still exploring different boxes to choose likes and dislikes. I have an intolerance to certain nuts (almonds, walnuts) so options have limitations. My co-workers are definitely curious!

Date of experience: May 10, 2016
Nevada
1 review
8 helpful votes
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I received boxes weekly for over 2 months. We didn't like most of it. When I tried to cancel they refuse to acknowledge me. My password wont work to log in. It will not recognize my email to reset password., although they have sent welcome e mails and almost weekly e mails to that very e mail address that they claim does not exist in their system. I have used their links to e mail them to cancel with out any response. There is no phone number to call ans speak to someone. I now have to cancel through my credit card company. What a huge hassle! Just another corrupt company!

Date of experience: February 16, 2016
Oklahoma
1 review
0 helpful votes
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High in value, pretty low in taste
July 28, 2016

Graze boxes are a great value and have a lot of healthy snacking options, which I love. However, I've only received a handful of snacks I truly enjoyed and most were the various fruits. The savory snacks are just really lacking in flavor. And if there happens to be nuts and fruits together the nuts are always a touch soggy.

UPDATE: I was contacted and they gave me a replacement box to make it up to me. I thought that was incredibly nice of them!

Date of experience: July 26, 2016
Virginia
4 reviews
11 helpful votes
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I didn't have any issues with my free box. I went and picked out some of the things I thought I would want to try and I got a couple in my free box. I just got my second box along with my $6.00 charge. I have had no problems so far and LOVE my graze box! They're delicious little snacks that help keep the day interesting :) I don't feel it's a scam, and before signing up, I always read the FAQ's and policies on charges and how everything works before giving my cc to any company- esp online. With this being said, some people will just have issues, while others, like myself have smooth sailing with companies like this. I am very happy with my service so far and look forward to my next box! Thanks graze.com :)

Date of experience: March 5, 2014
North Carolina
1 review
0 helpful votes
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Excellent Customer Care
November 22, 2015

I was super impressed with the customer service I received when signing up for graze.com. There was some technological issue on my end and Rachel S. Was so accommodating and understanding. They truly care about their business and consumers. I haven't yet started the service but loved the customization and variety of options.

Date of experience: November 18, 2015
Florida
2 reviews
14 helpful votes
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Snacks are nice but expensive - initially I tried to cancel because we were going away for a few weeks during the summer. I was unsuccessful in canceling then - i might have resumed once we got home because the snacks were generally good... expensive however for the size - also a lot of packaging. I went through the cancellation process again last week and there is another charge on my card for a shipment scheduled next week. There is no way to communicate and they don't send you an email confirming cancellation. Second time I took screen shots but even that is a bit ambiguous. Shame because they have a nice business - just shady business practices.

Date of experience: August 29, 2018
Michelle V. Graze Rep
over a year old

Hi Elizabeth, I'm very sorry to hear that you've had a hard time cancelling your subscription. This can be done online (you can find instructions in our FAQs), or by dropping us a quick email to hi@graze.com and we're always happy to help.

Alaska
1 review
0 helpful votes
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I was surprised how good the food tastes.
January 14, 2017

I wish I didn't click on all the snacks. I was open to trying some new stuff but sadly I should I stuck to what I like. I now have way too many snacks I don't want. But the ones I do like I end up loving! So I'm overall pretty happy with keeping the subscription. I do think the price is a little high as well. I can go get a box of snack bars for about 6-7 bucks at the store and those are just as healthy.

Date of experience: January 12, 2017
Colorado
2 reviews
1 helpful vote
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I'm only on my third Graze box, but they've sure hit my preferences on the head with just enough sweet vs salty snacks & maybe even too many items per week.
The best I can say about the snacks is 'I loved it; send me more' about the herby bread basket & peachy orchard. The worst I can say was 'under-seasoned' of the Italian herb focaccia & the everything bagel. They get 4 stars because not every snack was wonderful.
Lots of their combos are intriguing & I'm looking forward to trying some of them.
Their website is easy to use, if awfully long to get thru to choose your snack types. The boxes were on time & in good shape for the first few months, but lately they seem to arrive late & randomly.
The service is a little pricey, but worth it for to-my-door delivery. I think I'll keep it for another few months & I may recommend them to friends.

Date of experience: February 17, 2016

Overview

Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.

service
237
value
250
shipping
242
returns
52
quality
249