The most i can say is WOW~ i have never found a place to go and just get snacks where they are always fresh something new mixed nuts with different kinds of chocolate and those little baby toasts that i'm always digging for out of other kinds of trail mis although i wouldn't really call these beautiful pieces of love i am going to tell my friends and family about this site so they can enjoy them just as much as i do. Thank you so much for talking the time to care about our snacks~
I love the site, always rewards available making the prices fairly decent, however you're paying for convenient healthy snacks, really great site and i frequently order from it, with the choice of reoccurring boxes or single purchases whenever you want, ideal!
First off I love their snacks! Great choices for all varieties snackers like. I have only one issue with Graze they need a phone number to contact them as I had something come up where I needed to talk to a person not an email. Hence why the one less star if they had communication other than email and FAQ lists it would of been a full 5.
Hi Marie,
Thanks for your review.
We're really sorry we can't help by phone, but we're always more than happy to help via email and we get back to customers as quickly as we can :)
I have been sending a GRAZE box to my daughter at university since the beginning of this school year. She loves receiving goodies in the mail. The small packages of snacks wprk very well as an emergency snack in her backpack!
I really do enjoy Graze boxes. I wish we could sporadically buy them without needing to extend out the date or skipping a month. Last month I forgot to extend the date and didn't realize til it hit my credit card. Whoops! They are a bit costly for me to purchase every month. With that said I've been happy with all my Graze boxes so far. These are great for pre-portioned on the go snacks and it's always a surprise to see what was chosen for the box. I'll keep purchasing when I can afford too because of the quality.
I really look forward to getting my graze boxes. I like how they edit delivered snacks based on selected dietary restrictions and include nutritional information in every package so I don't have to go on a hunt to find ingredients/calorie content. I have enjoyed every item so far and like the editing process dismissing thing you won't like.
I think graze is a fun, healthy way to snack! I also love how it comes in convenient 'to go' packages which make it so easy to just grab something. My daughters and I look forward to our shipment every week!
I look forward to my snack box every month as a change of pace in my life. The snacks are great and have a nice variety. There are even great options for ordering addition of favorites and different boxes. Truly enjoy!
I have fallen in love with the sweet and savory graze snacks. They are always portioned just right. I feel satisfied not full. The creative ways of making a healthy snack taste like Memphis BBQ or a deconstructed Mocha Walnut cake are amazing. Im like a kid at Christmas waiting for my snack boxes!
I had set my account to receive boxes once a month and then all of a sudden, I was getting a box a week of their overpriced snacks. They do not send you a confirmation of any changes to your account so you have no recourse to get a refund. It's your word against theirs.
In addition, I find their website very difficult to use. And I agree with the other comments that you should be able to rank the snacks in a manner that actually directs them to send you snacks you prefer instead of what they want you to try.
And to the "Starving Student", if you can afford Graze Snacks, you're not starving and have more money to waste than most. There are cheaper, just as wholesome snacks you can buy.
I got Graze as a Christmas gift for my 10 year old daughter. We both love the variety of snacks and how easy it is to customize preference. We can easily rule out things we don't like so we aren't stuck with goodies that no one will eat. I would like to get a text or email alert to verify that I want the next box. I over drafted my account because I forgot to snooze it. Totally my fault! But it would be super if there were one more step just for a final confirmation. Other than that we love everything!
Well I have enjoyed most of their snacks. It does seem to be a bit expensive for the amount received. Would be nice to have some of their "seasonal snacks" made available more than just during their "seasonal" time. Overall, the snacks are pretty good, nutritional, info is provided w/the selections which are helpful & I just wish there was more of the product for the price.
So far, I have received 7 boxes and I've been VERY pleased with everything I've had, with the exception of two yogurt toppers. (I don't like yogurt.) However, I gave those to my wife and she loved them! I've shared some with the guys at work and they liked the healthy snacks too! Thanks for the great product!
I love having my Graze boxes shipped directly to work... it ensures I have a healthy snack whenever the urge hits. I select the "sugar count" box which helps me keep added sugar in check... but I truly love it all!
The vast majority of the Graze snacks that I've received have been delicious. The ingredients are of high-quality and I particularly appreciate the variety. One concern that I do have is about the use of plastic in the packaging. I appreciate the efforts to use cardboard wherever possible, but the single-use plastic containers do give me pause as an eco-conscious consumer. I'd love it if there were an option where you could provide re-usable containers or a non-plastic source material.
Hi Nicole,
Thanks for your review, it's great you've been enjoying our snacks!
Our use of packaging and the materials we use is really important to us. Our plastic punnets are recyclable and can be put out with your roadside collection, as can our cardboard boxes. We are always looking for ways to further reduce the amount of packaging we use, so thank you for your suggestions!
If you'd like to chat further about this, we're at hi@graze.com :)
I love the different verities of snacks from the fruit to the nuts to the sweets. Also trying the soups has been a fun experience, some of them I have liked the flavors but not so much the freeze dried veggies however it does really closely recreate what it is supposed to be. Same with the snack mixes that combine flavors and different elements to create a flavor profile for your different snacking moods. There are so many I haven't even been through all of them yet. I think my favorite over all has been the flap jacks, I have loved every single one I've had so far. Thank you for giving me a new snacking experience.
I enjoy getting the boxes, and like most of the selections. I think it would suit me better if there was an offering specifically for diabetics. I receive many items that I have to give away due to the sugar content
The quality of the snacks has been wonderful. I love the way there is clear labeling for the benefits of the snack such as calories, energy, protein. My only complaints would be inconsistent delivery, knowing the day the snacks arrive allows me to ensure it doesn't stay out in the Texas sun. Speaking of the Texas sun, it would be nice if you categorized your snacks so that at selection you can pull appropriate snacks for region and season. You may get rainy cool days in the UK but here in Texas we get blazing hot 100 degree summers without a cloud to be seen. The last thing I want is melted chocolate or hot soup. Tea is fine, every Texan loves tea be it hot or iced. Keep up the creative snacks, they are appreciated!
Almost got sucked into the free sample offer, I filled out the online application until I go to credit card information. I stopped and read the terms and conditions and basically saw that subscribers give up all of their rights. Alarms in my head went off and I started reading the reviews... YIKES! That's too bad, their concept could have worked if they put the customer first.
Hi Wayne, thanks for your review. We're sorry to hear that you've changed your mind about giving graze a try. We require a payment card to be used upon signing up as it prevents the misuse of our introductory free box offer. A recurring order is set up with this offer is redeemed, but rest assured the order can be cancelled whenever you like. If you wanted us to automatically stop sending boxes after your sampler, all you need to do is send us an email to hi@graze.com, after you place your order. You can also find cancellation instructions in the help section of our website: us.help.graze.com. If you have any questions or need a hand with anything at all, feel free to drop our team a line at hi@graze.com.
I tried to cancel thru email. Said I would have answer ASAP. Well still waiting since Feb. 21. Order the 5 share box promotion offered for $20. Was charged $25.99. Had two promotions of $1 off on boxes. Still charged $11.99. Asked service every other week. Getting every week $11.99. Called phone number on charge receipt and cannot get a person. Sends you to graze.com email. ARE YOU KIDDING ME! WHAT A FAT SCAM.! SHAME ON YOU THEIVES! Calling my credit card and putting a fraud hold on my account. Will dispute all charges. You also will be reported to the "FBI"!
Answer: Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
Answer: No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
Answer: No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
Answer: Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
Answer: Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at hi@graze.com :)
Answer: Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at hi@graze.com, so we can lend a hand with this. Our team look forward to hearing from you.
Answer: Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at hi@graze.com and we'll cancel your subscription for you :)
Answer: Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at hello@graze.com - we'd be happy to assist further :)
Graze has a rating of 3.6 stars from 3,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 1st among Meal Delivery sites.
Thanks Abdul! We're so glad that you're enjoying our snacks :)