Do they charge you for more boxes after you get a free one or is it just one and done until you buy another one online?

asked by Alexis h. on 1/4/16

5 Answers
Thumbnail of user tinac178

Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card.

These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack.

Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.

Helpful  (1)
Thumbnail of user johna438

Yes they Charge unless you go in stop the recurring order. So you can get just the free and stop but do it quickly because they will start charging quickly

Helpful  (1)
Thumbnail of user tammys53

Yes you have to cancel fast but unlike most websites that make it so difficult to cancel graze makes it SIMPLE but truthfully I love it and wouldn't cancel they have numerous types of boxes as well I've been getting the 8 pk for months now LOVE it I even bought a one time share box and it was great to give it a try you won't regret it

Helpful  (0)
Thumbnail of user pattic13

Yes, I would definitely make your decision within a couple of days of receiving your sample box so you can cancel if you want to. They charge your visa quite a few days before they actually send the box. They are very pleasant and efficient though -- you just need to plan ahead.

Helpful  (0)
Thumbnail of user amyt23

Hi Alexis,

Thanks so much for your question and for your interest in snacking with us:)

When you sign up to graze, we ask that you set up a recurring order as we are a subscription service. However, there is no commitment to graze and your recurring order can be cancelled at anytime.

If you'd like any assistance or have any questions, we're happy help you! Please reach out to us via email at hi@graze.com and a member of the Customer Service Team will be back in touch shortly.

I look forward to your email, Alexis, so we can get you snacking!

All the best,

The graze team

Helpful  (-1)

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