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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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You guys try and charge for everything and in the matter of seconds my flight went up $20 just so u can get extra money and these flights are not good at all
The airfare has changed on me right at the time of booking. I have tried multiple times to book the tickets at the advertised price but had no luck. The website kept spitting out that the price has gone up due to a high demand.
The price was very good.
I booked the ticket after 3 weeks from the date I first looked up the site. But the price hasn't been changed.
The best rates you can have is in Gotogate! I have booked for 4 destinations with different companies and never I had problems.
Great price and easy to navigate and book the tickets. I will use it again.
Very fast east and reliable. I really enjoy booking from this website
I bought the Turkish airlines flight ticket. Although I was good experience but gotogate.com should also accept the Visa card payment without extra fee, same as they are charging MasterDabit card.
Yeah. We need to be able to contact real people. Your Ai sucks
Todo muy bien, excelente experiencia con bien precio y detalle de la.compra
This is my first time flying with you my first time
Thank you for offering great deals on flights. Cheaper, faster and easier.
My experience when you buy tickets I must right information full name. Last time I'm don't put middle name.
Your site is not working, cant leave feedback on gotogate site
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Problem with gotogate: Can't change currency on the level, and you don't have French or Italian language for Switzerland, like everyone should speak German there.
Do not use this third-party vendor. This is the worst experience of my life! I booked a ticket and for my and my friend then 2h latter my friend notified that she can't go to the trip. I called them right the way and was told that they could not refund me the entire amount and that they will charge me $90 fees. After hours of calls to get my money back they end it up charging me more than 200 fees…
It was an absolutely terrific streamlined process.
And the price was right!
This was an easy site to book my flight! I trust them because they have great reviews.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members