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GoDaddy

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GB
6 reviews
30 helpful votes
Follow Michael C.
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I have read the other reviews for Go Daddy I must say I never found it spammy in fact I have now got three domains from them and it was a doodle to setup there customer service even set one up for me as I had a bit of trouble with the pointing my domain settings and they were brilliant. Much better than other UK domain hosting companies.

Date of experience: September 1, 2011
Florida
1 review
0 helpful votes
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OMG THE WORST CHOOSE I DID PER 3 YEARS MAKING PAYMENTS FOR NOTHING, AND WHEN I FAIL WITH ONE PAYMENT THEY CANCEL MY ENTIRE 3 YEARS WORK ON DESIGN AND MARKETING. NEVER CHOOSE GO DADDY. READ FIRST ALL THE REVIEWS BEFORE YOUR DECISION.

Date of experience: January 3, 2024
Washington
1 review
0 helpful votes
Follow Flemming L.
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Don't use GoDaddy
August 31, 2023

I have a small company, and I hired Go Daddy to design the website and provide SCO services, I was promised after 3 to 6 months that it would be on page 1 of Google, now a year later, it is still at page 101, and Godaddy has not offered to do any additional service, even though they did not meet what they promised. They will tell you anything when you purchase a service, but they will not deliver.

Date of experience: August 31, 2023
Texas
4 reviews
15 helpful votes
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TERRIBLE Customer Service
February 27, 2018

Horrible Horrible Horrible service. They are rude, they want some person who has NO technical knowledge to be the "go between" just repeating conversations with no idea what they are talking about, then if you ask to talk to that person they will just literally transfer you back to the main number. After they have done this enough times to make you want to tear your hair out, they are absolutely MONSTROUS if you express ANY frustration. Please do yourself and your physical and mental health a favor - find someone else to purchase your services through.

Date of experience: February 27, 2018
Colorado
1 review
3 helpful votes
Follow Rachel S.
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I moved my site from Weebly to Wordpress GoDaddy Hosting. The site was beautiful, but it was so slow that it wouldn't open. At All. I built a third site in Square Space, and after a week of late nights I called GoDaddy to cancel hosting, repoint my domain, and get a refund for the s* product that didn't work.

They were helpful in repointing, but they kept my moneythat they didn't earn. F* businesses that feel that their best, their products that customers pay for, don't have to actually work. I'll be looking for a new place to buy my domain next time.

Date of experience: March 14, 2016
Canada
1 review
0 helpful votes
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AVOID AT ALL COST
March 18, 2023

I bought a domain name from GoDaddy, the payment went through without a single problem. However, when I go to domain management, I didn't see my domain there. Called the support team, and they put me on hold for half an hour, then told me that my domain was in a pending state. What? I've bought many domains before and never had to wait to manage my domain. They said since it's in the pending state, they cannot give me a refund! This is ridiculous. Now I have to wait 72 hours before I know what will happen next. AVOID DOING ANY BUSINESS WITHGoDaddy AT ALL COST. They will ripped your money.

Date of experience: March 18, 2023
North Macedonia
1 review
1 helpful vote
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Auction Scam
February 12, 2024

I've sold a domain for 2600$ and they just sent me 1800$... ridiculous! Deleted all my accounts and I will never ever in my life do anything with them again!

STAY AWAY!

Date of experience: February 12, 2024
California
1 review
1 helpful vote
Follow Marc F.
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Go Daddy used to have good customer service. I down graded MS 365 email and they hung me out to dry. Hey Blue Host or NS or HostGater want my business? GD staff lied to me and told me they couldn't help, it wasn't their policy to assist. Hey GD, piss off.

Date of experience: May 28, 2021
Germany
1 review
0 helpful votes
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I was very excited to pay Go Daddys team to build my website for me and optimize it so that it could be easily findable on search engines. I have prior to that build my own website for the same company. I have to say that the go daddy team dropped the ball on me. They have delivered a half finished website that looked horrible. In the end i was left with fixing everything myself. They couldn't even upload the pictures i provided in on the right subpages and instead used some stock images completely unrelated to the subject of each subpage of my website.

Horribly disappointed with this service and would never recommend it to anyone.

Date of experience: October 26, 2023
Bangladesh
1 review
53 helpful votes
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Good job
March 23, 2020

This company revisits and resets realtors' minds' language. Businessmen can easily take their desired decision and engage themselves in optimum environment. Setschedule promptly responses.

Date of experience: March 23, 2020
GB
1 review
3 helpful votes
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INCOMPETENT RUDE FRAUDANTS
March 10, 2023

AVOID! My website (taxi booking) was off line for over 24hrs. What cause massive loses and made 10 drivers without work. Incompetent and extremally rude person from technical support first tried falsly claim that it is my domain operator fault and later when thay found it is fault of them he just hang up. They dont want talk to me, respond on phone calls or chat messages when I asking about compesation and restore service which i paid for (one year upfront).
Summary if you want loose money and fighting with incompetent, rude fraudants it is good place to go.

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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A kind of good service
November 26, 2020

Go daddy is a good service in terms of hosting. Most of the time u cannot find your desired domain. But overall i am satisfied with their services. 8/10.

Date of experience: November 25, 2020
Turkey
1 review
4 helpful votes
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Godaddy sucks
July 31, 2018

I have been a godaddy customer since 2012. Last week couldnt log into my webmail because my card info was obsolete and after giving my accual creditcard webmail was live again. But all my 6 years of work mails were missing. After 2 livechats and 8 local phone calls they said there was a mistake and we have deleted all your mails. My package is called "premium bussiness email". What a joke:)
General customer experience in a nutshell:
Felt like complaining to a soviet state company in the sixties. You have to wait for 45 minutes on the line until the rep gets back to you with a blunt feedback. Nobody tracks your complaint after you shutdown, No written record, no complaint emailing. If you are lucky to find a "live chat" button on the godaddy page it is like hitting the lottery because it appears and dissapers. Now they generously granted me one year free subscription to compensate their disability to do their core bussiness.

Date of experience: July 31, 2018
Morocco
4 reviews
20 helpful votes
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Their customer service sucks!
March 4, 2023

If you've no problem with Godaddy or have something urgent and critical, they don't support you at least in the short-term. They don't care for their customers that much or let's say— for high ticket clients.

Godaddy customers service is the one of the worst services online and they must do something about it, otherwise their business model will fall apart in the long-term. Honestly and based on my personal experience for around 1 year. I joined them on 6/6/2021. My account is still active till now and I couldn't login to remove it nor I'm able to contact them.

They are still getting money from my old subscription and I don't like it all.

Just yesterday, I got the refund subscription fee for this year. That's a good omen. That proves that they care a little bit for their customers reviews online.

It's better to take care of your business reputation. And the best ways to do that is by creating high-quality products or services that solve customers' pain points and save their time.

Now I can say that GoDaddy company is in the right track to keep its position in the tech market.

The reason I'm giving it 3 stars is because— even though they have stopped my billing subscription, my account still open and cannot be or difficult to get removed based on their saying.

I've 5 years of online experience. Most platforms make it easy to delete your account. If not immediately, then it's scheduled for monthly or yearly removal.

Date of experience: March 4, 2023
India
19 reviews
113 helpful votes
Follow Ashton W.
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The domain registration is cheap and even cheaper with coupons you can search the internet for. Easy to manage domains, edit or forward to a new ip. I Recommend Godaddy.

Date of experience: July 17, 2014
Pakistan
1 review
0 helpful votes
Follow Imran F.
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Really bad customer support
September 23, 2022

Godaddy charged me a domain renewal fee two times, and it took them two weeks to restore my domain due to some system issue.
Really bad customer support, their agents do not know the things.

Date of experience: September 23, 2022
Philippines
2 reviews
0 helpful votes
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Contact Me
October 28, 2019

Good Morning Everyone, This is Sky. If you want a Good Service Regarding to your Website, Feel free to Message me here because i have an Offer to you Guys that includes SEO, SSL Certificate, Mobile Version & Updated Technology.

Date of experience: October 28, 2019
Georgia
1 review
0 helpful votes
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Website Build
April 18, 2022

GoDaddy was paid upfront to build a simple 10 page website before the pandemic and it has been a nightmare. Not only have they not delivered for over 3 years, they constantly used the pandemic as a reason for missing numerous deadlines. Further, I was forced to write all the content for the website and when they made careless mistakes I had to stay on the phone to point these out.

It is obvious to me that the company does not care about the quality of its services, and is more concerned with attracting new business. After 3 years they still have not satisfactorily completed the website. However, they have begun charging for hosting fees as well.

Something more needs to be done by the government to collectively protect unsuspecting consumers from corporations like GoDaddy that take our money and refuse to provide the relevant services. The responsibility should be on the corporation to deliver rather than be left up to each individual to prosecute its own case. Being a capital society should not empower businesses to abuse customers.

Date of experience: April 18, 2022
North Carolina
1 review
2 helpful votes
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Hired GoDaddy Web designers back in November 2021 and 3 months later the website is still dead with major bugs. The Designers have pasesed it off to Marketing with no follow up with me. $2000. 00 and a website that can't go live because it doesnt load, the design isnt consistent and they did not use the pictures and verbiage I uploaded to the library they sent me. They had guarenteed a beautiful working site in 6 weeks. Im now contacting their leadership for a refund.

Date of experience: February 7, 2022
AE
1 review
1 helpful vote
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Disaster experiense
February 25, 2024

Disaster experience, they harmed my website & kept asking every time to pay extra. They take without giving. And no respect for loyal customers we found ourselves waited our money and time

Date of experience: February 25, 2024

Overview

GoDaddy has a rating of 1.4 stars from 514 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoDaddy most frequently mention customer service, domain name and credit card. GoDaddy ranks 601st among Web Hosting sites.

service
240
value
235
shipping
98
returns
132
quality
220
This company does not typically respond to reviews
+98