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Domain.com has a rating of 3.49 stars from 5,484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Domain.com most frequently mention customer service, hard time, and easy process. Domain.com ranks 2nd among Domain Registration sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I have been with Domain.Com since almost the beginning of its creation. I have purchased 100's of domain names and have had almost zero issues with this service. Redirecting to Private Servers is very easy and is up and running in under 10 minutes (most of the time). This service is #1 in my books and will not use any other domain service. Domain.Com's prices are very reasonable upon first purchase, and normally beats out on other domain services deals. This is a Top Notch Service, hands down.
Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way. Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.
Love it, so easy to set up. I was able to add on security package and web hosting - awesome!
I trust Google
Solid Platform! Your Customer Services is "TOP GUN!" The 24/7 Tech Support, and Instant Chat is Excellent! I was able to transfer some Vital URL's from my former unstable and untrustworthy Registrar at 3am sometimes 4 and your Agents take care of business with facilitating patient instructions to me in a user friendly format.
I was originally referred to you by Ray Verduzco
It was very professional a little wait to but no problem they were on point finding and helping me find user name resetting pass thank you for you'll precious time.
I've used it before
Jordan Senter
Marketing Consultant
Needs a raise! Super friendly, talked to him for probably thirty minutes (actually gave him a job offer as a sales rep). He by far made this business sticky! I will be referring my colleagues to DOMAIN.COM because of Mr. Senter stupendous articulation.
Abel Hernandez referred me.
Not the easiest to use. Was getting errors right after purchasing my domain which made me nervous snd want to cancel with this site.
It was the first option that popped up in google search and the name seemed legitimate
Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM
I have tried many websites before you, but I was not able to get through.
But, DOMAIN.COM, Received me like no big deal. Thank you more
I tried to cancel a mistaken purchase within 24 hours for Google Workspace. I got the usual form letter about no refunds, credits, etc. No phone number. Just topic after topic of answer faqs and an offer to "Chat". There was no discussion and certainly no Customer "Service". I would recommend shopping elsewhere for your domain needs. There are plenty out there. Unfortunately I am not an experienced data manager and got roped in by a shoddy business that has shoddy policies.
Tip for consumers:
Don't use this site
Products used:
None
It's great, Optimistic experience so far, and I Am proud of your services.
Much appreciated to ask
-your loyal customer
It is flexible, I Am continually interested with your site
When login into the account needs to take a long time, and sometimes will doesn't work also. After renewing the domain, very difficult to get an official receipt or invoice, when I want to print it out from the transaction list didn't show the name. At the beginning easy to use, but after your platform was upgraded, everything is user-unfriendly. Especially the invoice part.
Hey Be,
That is a little weird. Give us a call or chat and we will be more than happy to help!
DJ
Customer Advocate at Domain.com
I have not gone further than securing domain name ect. I am working on website and researching all of this now
Seemed to be the easiest and affordable
There been a LOT of 'holds', every hosting site I got to still shows the domain as available, I can't create my website.
I thought it would be easy. It hasn’t been.
Customer service person I spoke with created more problems than she solved. Her level of competency was low for this. Now my emails are a mess.
Cost and was initially easy to use but I think I should have gone with GoDaddy.
Hey Monica,
If this is still an issue, give us a call and we will look into this for you.
DJ
Customer Advocate at Domain.com
I love the integrations you have since developed between you and other domain service providers (i.e Microsoft360). Huge Thumbs Up!
Very user-friendly and straightforward to manage my domains.
Hi Longwe,
Thank you for your review!
DJ
Customer Advocate at Domain.com
The site is very difficult to navigate into building a website from buying the domain. Your integration of the builder option is cumbersome and results in frustration immediately. I paid for Word Press but cannot connect to it. I clicked on Webbuilder and was able to begin building but the guided AI version offers a horribly novice looking web presence with no customization available. While DOMAIN.com may not have anything to do with the offerings of the two builder options, you endorse and direct your clients to them so they reflect on you. Now I am looking to move the domains to another builder site but cannot locate the information I need from DOMAIN.com. NOT a good start for my first time buying from DOMAIN.com.
Wanted to try a new domain source. Have always used GoDaddy but clicked on your add and figured I would give it a try.
This process is fantastic. All the parts are connected and its like have a step-by-step plan tailored to the needs of my new business.
Fair pricing, available names, all the other products I needed in one place!
So far so good! Just getting started but all the tools I need seem to be right here!
Domain name desired
Do not harass you with sales pitches or spam you at all. For over 20 years now, our website is always up.
Reputation and price
It is easy to search for a domain and even if the particular one isn't available, they offer options that are comparable.
It is the largest seller of Domains and offers more than.com choices
Hi Sherrill,
Thank you for your review!
DJ
Customer Advocate at Domain.com
I need help with something but I don´t know who and how to ask. Live chat is not working.
Found on Google
Hey Maria,
Help is on the way!
DJ
Customer Advocate at Domain.com
It was NOT clear on how to search - please put an example in- like www.Iamnodummy.com or " I am no dummy";-)
Use them already. Significantly better than GoDaddy.
Slow and buggy interface, constant problems. Yesterday I was unable to update my billing information, today the domain being transferred just disappeared from the interface. Two serious problems in less than a week of service usage. I'm starting to doubt your service was the right choice and starting to think about cancelling my orders and return to the previous domain registrar instead of transferring the rest of domains.
Available list of TLDs includes all our company needs.
Hey Igor,
We definitely do not want you to cancel. Let us get this straightened out for you. Give us a call or chat and we will get this taken care of.
DJ
Customer Advocate at Domain.com
I don't see my account information. I don't know if this site is a scam or whether its Domain.com that I originally signed up with 3 years ago. You need to go back to providing customer service over the phone. So that I can have the confidence and assurance from a live person that I am doing the correct thing to ensure my business is not being compromised. I will seek to call someone now because I have followed all instructions but do not see any of my account information.
I'm excited to get moving on this! Thanks for helping me to make it happen!
Your simplicity
Slow for chat to respond or give correct information, thi8sb there's a language issue sometimes. Taking ages to register google workspace.
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Register a domain name and transfer domains. Reliable web hosting and VPS. Powerful website, blog, and ecommerce tools. 12 years, millions of customers.
Hi Mustafa,
Thank you so much for being such a loyal customer.
DJ
Customer Advocate at Domain.com