Domain.com

Not liking the control panel. Don't see quick install apps such as drupal. Don't like how you have to go to another page to compress/decompress a file instead of having it up top like "New", "Delete", etc.

Dear Domain.com team,

I wanted to share my negative experience with your website's login system. As a customer with around 12 domain names, I find it frustrating to have so many different accounts for your site due to the difficulty of logging in through Safari. I have to reset my password every time I try to log in, which wastes a lot of my time and makes it challenging to keep track of my domain names.

It's disheartening to see that your login system is not as easy and reliable as other websites. I believe that improving your login process can significantly enhance the overall customer experience on your website. I suggest you consider implementing an easier and more efficient login system that will help users like me avoid the hassle of multiple accounts and frequent password resets.

Thank you for taking the time to read my feedback. I hope this information helps you improve your customer service in the future.

Sincerely,
Jordan Shears

They are a bunch of scammers seriously avoid them at all cost, they made us waste money over 2 year ssl plan without providing us with the actual SSL on our domain! 5 days in contact with them without any progress or having our simple issue solved! Avoid at all costs!

Interface was very, very slow a few months ago. Now it is better. Experienced some anomalies when setting MX records back then. I could get it to work, but it took some experimenting and counter-intuitive steps. Otherwise, the service is OK.

Finding it very difficult to set up my email through Google Work Space. I just want to create my email using my domain name and it's not straightforward. I've also tried to use your chat function for help but nothing happens.

My experience with domain.com started out a little rocky at first, but it has been over two years now, and I have grown my collection of domains. Domain.com has been very easy to work with, and manage my domains and websites quite easily. The central dashboard allows me to quickly get to configurations and settings, which makes domain management simple yet effective. I really appreciate using domain.com and will continue to do so.

No phone service only chat box. Took 2 hours to do something that could take 10 minutes on the phone. Wanted to cancel my hosting which was only 4 days later and was denied credit back. Time to find a better solution soon. 4 accounts and extremely dissatisfied.

I have had the most difficult time with your awful customer service chat agents. They would tell me they'd help me and put me back into the call queue. They told me inaccurate and unhelpful things that caused the problem solving process to be very long.

As for having domain name and hosting with them is ok. Using their website builder NO WAY! They LIE! They advertise on their site for business $6.99 a month for 12 months then charge you $15.00! I showed them their own site and stated that was wrong. I even complained to the BBB but got no where because they refused to respond! Bait and switch

Managing my site has been extremely difficult and frustrating. After purchasing domain, was told by customer service person that I should have selected WordPress for the features I need to have a successful site for customers.

I am trying to register a domain without the privacy and protection pieces. Any attempt to close that part out results in a blank screen overlay. Give the customer all options, not just the ones you would like to have.

Domain keeps crashing, I need to start up 3-4 X before it opens. My site is incredibly slow, and I need technical help, not a forum to read as I have limited time on computers due to post concussion symptoms.