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1 Review by orhan

GoDaddy

GoDaddy

7/31/18

I have been a godaddy customer since 2012. Last week couldnt log into my webmail because my card info was obsolete and after giving my accual creditcard webmail was live again. But all my 6 years of work mails were missing. After 2 livechats and 8 local phone calls they said there was a mistake and we have deleted all your mails. My package is called "premium bussiness email". what a joke :)
General customer experience in a nutshell:
Felt like complaining to a soviet state company in the sixties. You have to wait for 45 minutes on the line until the rep gets back to you with a blunt feedback. Nobody tracks your complaint after you shutdown, No written record, no complaint emailing. If you are lucky to find a "live chat" button on the godaddy page it is like hitting the lottery because it appears and dissapers. Now they generously granted me one year free subscription to compensate their disability to do their core bussiness.

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