I ordered a pair of Air Jordan Olympic 7 back in February. I received the order and they seemed to be in good condition minus the numbers on the heel of the shoe cracking and falling off. I wore them once just to get a feel of the sneaker and never wore them again after deciding to get the heel number fixed first. My 2nd time wearing them this week in July while walking I heard a popping noise and the entire bottom sole was detaching from the shoe. I spent $400 for this poorly crafted shoe just to be falling apart before the 3rd wear. I usually order from Goat with no problem but this is just unacceptable! I can't trust this company anymore
Don't purchase from this company. They don't disclose all details about the shoes you are purchasing. We were majorly disappointed when we opened the shoe box we received, as the design wasn't reflected accurately in their photos. It seems like they staged their marketing photos to purposely not display a specific feature of the shoe that I suspect most customers didn't like and thus wouldn't have purchased. I voiced my concerns about how their shoe listing didn't include mentioning this design feature or include photos displaying it. They wouldn't allow me to return the item (and a costly item at that). Very unhelpful and purposefully trying to trick the customer. Will never purchase from them again.
Goat app is $#*!. They scam. Quickly takes youre money for these items people really want and DONT sell them to you. And sometimes items are fake. So them and their sellers scam people who buy items off that APP.
Do not purchase from them! I tried them out paid for a pair of bran new sneaks and when I got them they were defected, used scuffed and stained. Crazy cause when trying to get your money back they force you to do business with them by only offering store credit...theves! If your such the "GOAT" and business like you would be honoring your customers and allowing them to have a refund of they're money back not store credit who would want to spend money with you again after a bad experience...it's a set up and their the only ones winning on their end...lol Donald Trump voice FAKE NEWS GOAT IS FAKE NEWS...getting out in people 💯
Bottom line I used after pay 299 shipping and handling included buying cement 4
I sent shoes back they seemed fake after goat approved
They gave me store credit of 250 so you stuck having to buy shoes from them. Then I still had to pay after pay so basically I lost 600 dollars on some cement 4s, truthfully I think they were being spiteful
Cause the shoe was "goat" approved and they were fake.
I ordered jordan 4 taupe haze, beforeplacing the order it said it was in perfect condition, once it arrived the white paint on the sole was chipping and the sole seperated from the shoe after just 5 times wearing it.
Imagine ordering shoes your size but for some reason they happen to run about 1.5 sizes smaller than usual. Don't quite understand that, but OK. Now imagine returning expensive sneakers & then getting hit w/ a nearly 30% restocking fee which is what they deducted from the amount I originally paid.
Add to this the fact U have no way of communicating w/ them unless U download their stupid app & initiate return through there. Oh, & U have 48 hours from receipt of merchandise to get it over to the shipping carrier location otherwise the return isn't valid.
Seriously, WTF was I thinking ordering from these scammers? TOTAL SCAM, DO NOT BUY ANYTHING FROM HERE. U WILL REGRET IT! If I could give them negative stars I would. I'm not too concerned though. Luckily they're sooooooo bad it's only a matter of time before they're outta business. Rot in hell losers!
P.S. To add insult to injury... NO REFUNDS, only store credit. I'm contacting my CC company & placing a claim on these scammers!
I order size 8 Versace sneaker and they didn't have brand new at the time so they emailed me if I'm interested in buying a used one I refused to accept their offer cause I don't wear used shoe. Then later they send a brad new size 8 sneaker unfortunately that was a bit bigger so I return it and order another size 7.5 before I got the size 8 refund hoping they'll refund my money $500. They send brand new size 7.5 and they said they couldn't process my refund for the first sneaker. When I ask they said the return shoe was dirty, worn and box was damage! I only try the shoe one time for 2 minutes and soon as I realize it was big same day I rerun it, but never got any refund, the sneaker or non of that. It's crazy! The employees are scammers, the company is fraud and the people full of $#*!! This company soon will expose for fraud. Pls be aware and don't shop here. FYI they don't have contact number to call except email and they did that on purpose to scam ppl.
I have ordered a slide through them and got a wrong size, completely wore one of it and put it in a box right away, and returned. They denied my return for the reason of "Scuffs and dirty outsoles" and it's proven by their "Specialist". LOL that item is not even out of the box even a minute? Completely a scam company! They did not return my money. In my prior return that they approved, They didnt even return my money rather just give in house credit for you to shop to them again.
I ordered shoes and got them. Opened the box. The Nike swoosh is black... but the paint or whatever was chipping off and showed red spots everywhere. I sent them pictures on the app and by email. I also have shipped them off for my refund and they won't give me a full refund because I didn't do "More specific" pictures, but I showed the defects of the shoes but they don't care about that. They care more about the tags on the shoe and box than the actual shoe that is messed up. L company.
So I order air Jordan 4s (red cement) it's been "delivered" at met person on the 14th of last month. I still haven't received anything, I called ups and they said I have to wait on GOAT response, I talked to my bank( bank of america) nothing as well. Goat doesn't want to return my money back. I have done a police report about my shoes and still they decide not to cooperate. I feel like they have such HORRIBLE customer service and don't even have a working phone number but could sell expensive $#*! shoes!
STAY AWAY. I will never use this company again. Bought a pair of shoes. While not inexpensive was still an OK deal, until they were being shipped and I received notice from the shipper I had to pay huge taxes and duties upon arrival. This was NOT made clear when purchasing and made my purchase way more expensive than I was led to believe. I contacted Goat, and to make it worse they claim they have to place the value for import the actual value, which is high than the price I paid? So this made the duties and taxes even higher than they needed to be. I would never have made this purchase if I'd known this, and definitely never will again. TERRIBLE EXPERIENCE.
I boat a pair of shoes for $200 but I got the wrong pair of shoes! And when I tried to return it, they wouldn't even give me cash back instead it was instore credit. I also had to pay an $85 duty fee for no reason, they didn't even tell me about it.
I ordered jordan 4, they came quickly, everything was tracked online and on time, excellent condition of sneakers and box. Satisfied with the service.
I ordered shoes a month ago. Have not received. Shows them circling JFK. Contacted support no response. Not using goat again. I've used other sites before, never had this problem.
I ordered a pair of mid Jordan's on Goat. They look fake! The part that's supposed to be white is yellow. It looks like they have been worn it's a crease in the front
Not happy at all
I ordered air max 97's from GOAT and even though the site says that it comes new in the box, i received a used shoe that has been scuffed. Customer support did not help at all.
Please don't give them your business. They will not care if you have a problem. My items never arrived to the address I entered into the system. They made my Apple Pay address as the default. I had not even updated that information and never thought that I needed to be concerned about this with GOAT. I enter a shipping address which makes no sense if you are going to not use it. My advice just like others I have seen online, STAY AWAY AND KEEP YOUR MONEY. SHOP WITH ANOTHER COMPANY….
I ordered a couple of pairs of shoes from GOAT, without any problems, so I didn't pay much attention to the negative reviews, before. I ordered a pair of Adidas Ultraboost 22s from them at the advertised price of $150 for my size. They sent 2 confirmation e mails and then a cancellation, saying they were no longer available from the seller. A check of GOAT's website disclosed that they had raised the price of my size to $260, a week after my order and cancelled my order. They are still available at $70 over the manufacturer, Adidas price of $190! Adidas still has plenty of these shoes, available, with free shipping, as opposed to GOAT's outrageous $13, plus!
Scam! I paid $200 plus $14 shipping for Nikes that were supposed to be new. I returned/shipped them back the very next day and they refused to return or exchange them. I then had to pay shipping again just for them to send them back to me because they wouldn't refund or return. Scam!
Answer: I BOUGHT $200 PAIR OF SHOES. THEY DID NOT FIT. THE SHOES WERE TOO SMALL. I REQUESTED A REFUND OR EXCHANGE BUT THEY ONLY OFFER STORE CREDIT AND DON'T EVEN GIVE YOU THE FULL CREDIT FOR WHICH YOU ORGINALLY PAID. THEY GIVE YOU 3 DAYS TO RETURN BUT TAKE 2 DAYS TO EMAIL YOU BACK. ON TOP OF NOT GIVING A FULL CREDIT YOU WILL HAVE TO PAY EXTRA MONEY TO RETURN THE SHOES. THEY DON'T HAVE A PHONE NUMBER TO RESOLVE ISSUES IN A TIMELY FASHION. YOU HAVE TO WAIT FOR AN EMAIL. THEY ARE RIPPING PEOPLE OFF. THIS IS NOT A GOOD. DO NOT TRUST THIS COMPANY. A BUNCH OF SCAM ARTISTS!
Answer: I BOUGHT $200 PAIR OF SHOES. THEY DID NOT FIT. THE SHOES WERE TOO SMALL. I REQUESTED A REFUND OR EXCHANGE BUT THEY ONLY OFFER STORE CREDIT AND DON'T EVEN GIVE YOU THE FULL CREDIT FOR WHICH YOU ORGINALLY PAID. THEY GIVE YOU 3 DAYS TO RETURN BUT TAKE 2 DAYS TO EMAIL YOU BACK. ON TOP OF NOT GIVING A FULL CREDIT YOU WILL HAVE TO PAY EXTRA MONEY TO RETURN THE SHOES. THEY DON'T HAVE A PHONE NUMBER TO RESOLVE ISSUES IN A TIMELY FASHION. YOU HAVE TO WAIT FOR AN EMAIL. THEY ARE RIPPING PEOPLE OFF. THIS IS NOT A GOOD. DO NOT TRUST THIS COMPANY. A BUNCH OF SCAM ARTISTS!
Goat has a rating of 1.1 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goat most frequently mention customer service, store credit and phone number. Goat ranks 651st among Shoes sites.