Goat

I had a very horrible experience with this company. I purchased a pair of dunk sneakers from them that costed 283.00$ when they arrived at my house, I tried them on for a few seconds and just walked to see if they were comfortable they were too big. After that I immediately dropped them to ups to ship them back the same time they arrived at my house. The scammers at this location refused to give me my refund saying that the shoes were used, When they were in perfect good condition. The photos that I attached to this review are the photos they sent me explaining that they have defects and signs of use. They are ignorant to look at a small piece of dust on the bottom of a shoe which doesn't make sense and to deny my right to receive a refund Like the nerve this company has to cheat someone and rob them! I filed a claim with my bank and it got denied. Therefore save yourself time and money and don't purchase from this scam of a company

I have spent thousands and thousands with goat and lately I have been receiving used, creased and scuffed shoes and a couple fakes and they do nothing about it, they won't refund you or substitute with a new condition shoe or real one, they give a 15$ credit for giving you a 300$ fake or used shoe never,, never use goat there's better a real companies doing good business, go with goat and you'll regret it

My son purchased shoes from GOAT website, we never received the item. GOAT was provided false DHL tracking number. "Thieves". We have made many complains file with the COAT customer service, but their response was very planed to not provide your relevant info and time passing. Finally they told us to claims for missing packages (however our package was not missed or stolen, GOAT was provided false tracking number). GOAT was refused to proceed with our missing packages claim, because it was over one month.

Ordered shoes, came too small. Sent it back the very next morning. Email came stating we used them and damaged. No money back, you can consign ( specially after they lied to you, you will trust them again) or they will send it back to you on your cost! Terrible experience. Save your money stay away!

I recently purchased my son basketball shoes spending a lot of money at GOAT. I went to check out and was not given an option to enter a shipping address. I received an email and it had some other address on the email. I immediately contacted GOAT and sent screen shots. I tried to change the address on my profile, but their app won't let you. GOAT refused to change the address even though it didn't ship for 3 days after. GOAT said the reason I wasn't given an option for ship to address on checkout was because I used ios to check out. I sent proof that my address is correct there. I ended up having to pay additional change of address fees to UPS to get my package. I asked GOAT to reimburse me, but they refused. They still won't change the address on my account - not that I will use them ever again.

STAY AWAY FROM THIS SITE. They don't stand by their 3 hour cancellation window. Then they make you either keep the shoe or receive store credit. This will be my last time ordering from here. I tried to cancel the order two minutes after it was placed. The other sad part is Benji sends me a tracking number for UPS and the sneakers will be delivered thru DHL what an idiot. He lied clearly because I'm signed up with DHL shipping and got confirmation of a shipment. Find another site that will honor what they state.

I will never/ever order shoes on this platform again.

I ordered nike football shoes, 275 USD - but instead they have sent me the cheap "starter" versions which are barely 100 USD worth. Items were shipped without a box.

I have sent clear pictures of the received shoes to show GOAT the difference, but they just don't answer my e-mails / not replying on my claims. I now pay 70 usd to send the shoes back form HK to the USA, in the hope I can get my money back.

If someone who works at GOAT is reading this, please check ticket number ******* (emplyee Donna M). It's a complete joke, how on earth can you hire people like this?

Checked return policy prior to purchasing which stated money back if dissatisfied, made purchase and then received notice of in store credit if dissatisfied! Received shoes and don't fit, store credit is now less tax and shipping. What a scam!

Bought shoes as a gift. Ordered the wrong size on accident and they wouldn't allow me to exchange for another size, let alone return the shoes. Mind you, this was the first two weeks after purchasing the shoes. Would NEVER order shoes off here again.

Worst authenticators and most incompetent employees in the company.
I literally decided to delete the app after experiences with my shoes being authenticated in Atlanta.

The New Jersey location NEVER gave me problems on sales, and I have sold over 100 pair in 5 years.

Purchase shoes a hour later get a email confirmation look at the confirmation notice shipping address is wrong contacted them numerous of times was told wait till they ship and call the carrier I'm asking anyone that have had a bad experience to to email me so we can get rid of this company I'm currently working with the FTC and IC3 in reference to this matter my email is *******@yahoo.com

Shoes got returned automatically while I was away on holiday and they give me only $98 of my $300 purchase! Charged me a return fee and some other fees… after I paid shipping and authentication fees! They didn't want to give me back the money and said I have it in the vault and need to sell the shoes so I had to sign up as a seller etc! Omggggggg and then they take a cut of that if I sell. Like wtf. Then I only get $70 of the $300 spent! Such a $#*!ing hassle

Go is one of the worst places to all the shoes you may, and may not get the shoe.the seller will cancel in the middle of the order to sell them to someone else
And you will miss the chance to get your shoes you do better ordering from sneaker or Nike. They don't have raffles first come first serve. Goat Is Trash!

I purchased a brand new pair of Jordan 6 travis scott olive and they aren't cheap. They recieved the shoe in the authenticate it and notice scuff marks on it and asked me if I still wanted them that the seller would take $30 off the price. I told them "NO" and said I want brand new that's what I payed for. So I just recieved my shoes today and it's the same pair they sent me pictures of after I already told them I wanted brand new. I still have the pics they sent me and it matches up to the shoes I recieved. Something needs to be done about this cause it's not right they take peoples hard earn money and just don't care.

Most of the shoes on this site aren't even at their warehouses. I waited two weeks and then they said that the seller canceled and that I would get a refund in 3-5 business days. Been 5 days still haven't got my money. So for 3 weeks they've had my money and I still don't have any shoes. Go anywhere else to order your shoes

I wish I had found the site before I tried to do business with this company. In my opinion, they are disreputable. I have had a terrible experience with them, refusing to honor their cancellation policy and to accept a refund and return.

I selected the correct size shoe, but was sent the wrong size. A member of the GOAT team confirmed that I had ordered the correct size. But the after sales rejected this, and so will not authorize a return. They said it would be at my expense. Disgraceful. I know 100% that I ordered the correct size. They obviously didn't have it in stock, so sent me the nearest size to it! What a joke. Do not use this company. I have a pair of shoes too small that I can't return. I've wasted nearly 300 euros.