GlassesUSA

My glasses from GlassesUSA are ridiculously and obviously defective. They are rimless and the temples are mounted badly to the lenses such that one side goes up and the other side goes down making them sit on my face at an angle. I can't imagine how they got through any quality control. Because I live in Europe the cost of returning them and then paying another tariff of Euro 43 was not worth the trouble. A local optician did the best she could to make them wearable but they still look ridiculous.

Hi Thank you for the worker of glasses use for answering my question. At first I was worried about Glasses USA because it was my first time, i was also worried because i would check the reviews and some reviews of USA were not good but everything went well. Today in the morning i got the news that my package was here. My glasses fit me perfect I love it. Thank you so much I totally recommend Glasses USA.

I recently purchased a pair of men's glasses, and I must say, I'm quite impressed. The design is sleek and modern, and the frames are sturdy yet lightweight. The lenses provide clear vision, and the overall fit is comfortable. They also arrived promptly and were well-packaged. I would highly recommend these glasses to any man in need of a stylish and reliable eyewear option.

With some hesitation I order glasses online from GlassesUSA. And I was definitely NOT disappointed! They kept me informed every step of the way and where delivered exactly as they promised. Love the new glasses. Thanks so Much GLASSES USA. I will definitely buy my Sun Glasses from you

My order came quickly and I LOVE my new prescription sunglasses. I am glad they have a satisfaction guarantee policy, since I couldn't try them on before ordering. But-- I am even more glad that I didn't even need it! The packaging was very cute, came with a case and some cleaning cloths. Will totally recommend GlassesUSA to my friends & family and will order from here again.

I ordered my prescription sunglasses and hours later still have not received an email verification. I called the *******186 and was able to verify my order. I wrote down the order number and I used the order number online with Glasses USA, Inc to track my order and got 'no order found." My checking account has been debited but still no verification of this order to my email or on their website. Frustrated and confused with this poor service.

First time ordering online for prescription eyeglasses anywhere. It's important you have the exact size frame that best fits you. That way you can see if the style you want is in your proper size. The rest was easy. Arrived perfectly made in a nice solid case and cleaning kit. Would definitely recommend.

I purchased a pair of Muse M Classic Purple/Green multicolor frames recently. The frames were delightful and very well constructed. So, I had no problem at all with GlassesUSA frames quality. My biggest issue/concern was how slow the shipping was... I'm talking about back in the day, old-school 2-to-4 WEEKS slow! **But maybe I was just impatient.** Still, I think the shipping should be faster so that the purchaser can enjoy or evaluate their product sooner, in-person.

Glassesusa.com is a very good company. I would recommend it highly. Where I live we don't get mail delivered to our home address, we have to go to the Post office. Even though glasses usa.com only had my physical address, I received my glasses at the post office.(Awesome). The glasses are really good quality. They come with a case and a cleaning cloth. I will definitely recommend this company to anyone looking for glasses.

To be honest, there prices are way more cheaper than the stores. Quality wise its perfect for what you are paying regarding the lenses and the frame.
The only downside is that it takes almost two wks to receive the glasses. If you look at it from the other side youll note that you are paying half of what ure gonna pay in a store but you"ll have to wait for some time. It all depends on how fast do you want your glasses or lenses.
So please stop complaining abt this part.

I've purchased several glasses from them over a decade.
First couple of pairs were absolutely basic cheapest frames and no lenses special material/treatment, and I got what I paid for, no complains.
Last year I purchased basic sunglasses (with vision adj. Lenses) and a bit more premium glasses frame + lenses and some more bells and whistles to get quality.
Not 15 months later the frame broke from just regular wear and tear (not ball to the face or kids yanking them out of my face, just regular handling).
Customer service hides behind robotic answer that 12months warranty period is over and they will not have anything to do with the product. I am just asking to have the perfect condition lenses remounted in a new equivalent frame.
Not pleased at all.
-edit-
Cust. Representative finally reached out and reevaluated my demand for 15mo warranty instead of 12. They d rather assemble and ship me a replacement unit per initial order rather than wait for my lenses and remount them. I understand it is not worth the management of material hassle.

I was quite surprised by the speed at which feedback from sitejabber's to GlassesUSA then back to me, then the order and finally the shipment happened. Overall 24h! That is incredible.

Quick and efficient. Choosing glass frame was easy. After receiving prescription I went back to site and ordered prescription sunglasses. Will refer to other people. One thing people must know are the measurements inside of glass leg to help with fit. It is very important. My optometrist filled in the measurements for me,

First off the return process is very complicated and I think it's part of their business plan. The 2 pairs of glasses I purchased were terrible. They're made of cheap plastic and do not stay on your head. It was a waste of money and I will be going somewhere else to get a pair that works. I did try and go through their support before writing this review and that was just a waste of time.

This company has zero standard for quality. They are a fraud. My glasses finally arrived almost 5 weeks later completely misshapen with one of the arms stretched out so badly that it was pointing the wrong direction. They also only offer store credit if you've returned something before, which is super convenient for a company incapable of producing a quality product. Do not order from them.

Although it took awhile to get them, I was pleasantly surprised by my glasses. They fit well and are a great value!

I bought a pair of Coach prescription sunglasses
Everything was pretty easy & fast. Got my sunglasses within 2 weeks. Great experience

Well past 6 business days and no update. I used chat function and was told the glasses "didn't pass inspection" and was told wait another 4 business days, 6 more days since it is Friday, and see if they have shipped yet. Was what I was told. Horrible. Never again will I depend on them.

My glasses fit well, the prescription is right and love the way they look! Great quality for a good price!

I received a set of sunglasses that didn't have my prescription in them, sent back for store credit and the new ones were sent out correctly

Easy shopping. My new shades look and feel great. Just pop in your prescription, choose your frame, and they show up on the doorstep inside two weeks.

Ordered a pair of sunglasses with prescription lenses that I'm very happy with. The website was full of options, with filters that helped to narrow my choices down to the point where I selected a great pair of Maui Jim's. The process was not difficult at all. My only complaint was that the promotional messages that followed all offered discounts, none of which applied to my eventual purchase.

Super pleased with my frames! They came exactly as expected! (I ordered 2 pairs of glasses express shipping and got my frames in 3 days as said). I ordered my frame size a large and it was a perfect fit. I'm pretty sure everyone knows the size of their face, I figured out my size based on my cheeks lol I have full cheeks so a large size best suits my face. This is my first time ordering from glassesUSA, yes I read multiple reviews before ordering however I took a chance knowing that this website is not a scam. Thank you guys for your service I am super satisfied. My frames were in great condition and my prescription was identical to my current frames I already have. I say the best way is to upload your perception via photo just to make sure everything is accurate. GREAT JOB GLASSESUSA! I would definitely recommend this website.

When ordering more than one frame, it has to be separate orders, unfortunately you can't add more than one to your cart.

I ordered contact six weeks ago, and I still have not received them. I also do not have an expected receipt date for them. Customer Service is awful. You cannot talk to anybody just get AI nonsense. Claims they will email you with update but they don't. No call back from supervisor as requested and still no idea when I will get my contacts but I was charged for them! Don't buy from them!

The ordering system makes you pick between packages that have no coatings and all the coatings. You can't get clear lenses with just anti reflective coating. The coating option makes the lenses and everything you see yellow. The no coating option allows glare and reflection in your lenses which is extremely annoying. There is no real human to express these concerns to. Their sunglasses are good but their actual clear lense glasses are garbage.