GlassesUSA Reviews Summary
GlassesUSA has a rating of 2.1 stars from 3,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 17th among Eyeglasses sites.
Instant Feedback
I am still given the round around. Can you refund my money if your order was not delivered? I just recently placed another order on2/22/2019 and not received yet and these 2 orders have been paid already on different cards
I love GlassesUSA. I find the company to be quick, and so far good product. Please keep up your discounts/coupons. MANY MANY other online eyeglass companies are appearing on internet. I found your holding cases for eye glasses the BEST... As long as eye glasses are getting cheaper, I do not mind on having pair at the office and couple of home...
Dear Vince,
We're happy to hear you enjoyed your shopping experience. We'll continue to offer discount coupons on our already low prices for even greater savings.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Easy to navigate the site. There are great frame selections and prices. The eyes have it made with Glasses USA.
Dear Crystal,
We're delighted to hear how much you enjoyed your shopping experience on our site and happy that you loved our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Wow... making it hard to give a quick and good review by asking for 100 characters! Lol! Great deals!
Dear Kelly,
Thank you for taking the time to post a review. We're happy that you enjoyed shopping on our site.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I love this being online it makes it easy to buy glasses instead of going to the stores that may not have frames that the customer wants
Dear Danielle,
Purchasing eyeglasses online should be easy and we're glad to hear that you navigated our site with ease and enjoyed our great low prices.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Had to talk to a service person and he was just great... friendly and helpful... thanks! Sorry i don't recall his name...
Dear Deborah,
We're glad that our service representatives were helpful with your order.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Easy to use website! Would recommend it was a great experience. Cant wait to get my glasses. Very excited
Dear Natasa,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for choosing GlassesUSA.com and for your recommendation.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I loved the last pair I got! Great quality and price. Easy to find a great pair and purchase. Only way to go.
Dear Audrea,
Thank you for shopping with us again. We're delighted that you enjoy shopping on our site.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Spent plenty of time browsing for different good quality glasses styles, looking forward for a great pair.
Dear Xavier,
We're glad to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
We have order several times from Glasses USA and it has always been easy and when you use coupon codes the price is unbeatable. We purchased the No hassle coverage once and that work perfect when my husband crushed his glasses. I will always buy from here for all my family members and can highly recommend it to anyone.
Dear Amy,
Thank you for the ringing endorsement. We're thrilled to hear how much you enjoy shopping on our site.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA
Great fast easy save lots wonderful selection online phone great everytime
Will order more and have in the past
Dear Dana,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you loved our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Very efficient and pleased with the "try it on" feature. I enjoyed the reasonable prices of lenses and frames for the glasses selection. I also enjoy the 100% money back garuentee. Thank you for all the help from the website.
Dear Jillian,
We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I needed help and used the chat option. Faith made it easy. She walked me through and the BOGOFREE process and verified my order. I can't wait to try on my new glasses.
Dear Michael,
We're pleased to hear that our chat representative, Faith, was very helpful and glad that you are excited to receive your new glasses.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Easy to use website, chat help and accommodating return policy--what more could a costume designer ask for?
Dear Devon,
We're delighted that you enjoyed shopping on our site and our worry-free returns policy.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Easy process through and through. Straight forward ordering. Best price around. Now I just hope everything from here on is just as pleasant as my ordering experience
Dear Ricky,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you loved our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Website is good. Ijust want to buy a pair of glasses. I do not want to do a review ai just want a pari of glassses
Dear Cathy,
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I bought the Elliot frames and loved them. Back again! Thanks for giving spec wearers a cheap place to shop! No hassle!
Dear Jo,
We're happy to hear that you loved your new glasses and are back again for more from our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Everything went very smoothly expected. From several chats to video try on to the selection process.
Dear Jeff,
We're pleased to hear how much you enjoyed your shopping experience on our site and delighted that our service representatives were very helpful.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I like that I was able to view the glasses on my face before purchasing them. It was quick and simple. Excited to get them in the mail.
Dear Jackelyn,
Thank you for choosing GlassesUSA.com. We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Ordering from Glasses USA is always fast and hassle free. I will ever go anywhere else to buy my eyewear.
Dear Brittany,
Thank you for the ringing endorsement. We’re delighted that you love shopping on our site.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
From the business
GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Abdul,
We’re sorry to hear you’ve changed your mind. In order to submit a cancellation request for your order, please fill out the RMA form by clicking on the following link:
*Please note, the RMA form must be filled out from a computer and not a mobile device.
https://www.glassesusa.com/rma
Once you complete the RMA form your order will be placed on hold and we will then process your cancellation request accordingly.
If you have any questions, feel free to contact us. We’re here for you 24/7, at 1-844-244-1186.
Yours truly,
GlassesUSA