Glassdoor

I'm a freelancer in the process of trying to get a negative review posted about a company I've contracted with. For some reason, Glassdoor won't approve it. The first time, I did get an approval (complete with approval email!), then someone deleted it. Now I can't get my feedback approved. I've altered it three times, making it less angry with each revision, but no less honest.

Glassdoor's comments tell me I'm a) not allowed to call them out for approving then deleting honest feedback, and b) I'm apparently giving away trade secrets because of my specific examples. What's the point of a review if it isn't honest and specific?

The bottom line? Don't waste your time checking a company out on Glassdoor. There has to be some sort of deal between them and corporations being reviewed because they are very hesitant to post honest, negative feedback.

User beware.

Posts are by fired people who are not employable to a respectable job and have serious ethical problems. Either the first statement is true or they are purchased post from the employer. Glassdoor offered my company to remove the post at huge cost. Unfortunately, prospective employees do google search to find more information about the job position and the employer and glassdoor review hits. It is seriously harmful to the both side platform. Their business model is based on making business victim first followed by securing revenue from them. A Very unethical source of revenue glassdoor has set for itself.

It has come to my attention that Glassdoor does not fact check any reviews by stating "It is a reflection of the reviewer's experience" Reviews are not storytelling time they should reflect a true reflection of someone's experience. Of course, it is likely that when an employee doesn't carry out their responsibilities and they are let go they would retaliate to damage the company's image. We received a negative review and offered Glassdoor to provide documents to prove the review is not factual, in addition, we offered them to speak with all of our employees. They declined

If you want to be taken seriously as a review platform it is your duty to make sure reviews are genuine otherwise you are just a place for people to write whatever they like.

Very disappointed.

Glassdoor does not reply to employer flagged reviews. I flagged, emailed and called. I only got action when I received an email thanking me for a call and they were glad we spoke and they could help--the call never happened and no one was spoken with! When I finally got a live person after over 5 weeks of trying it was the wrong department I was sent to --and they conveyed the issue to someone who denied the request without even looking at the defamatory comments and just spouting their guidelines policy. We may have to now take legal action. Thankfully no one has read the review in over 30 days. Other review sites much more helpful and willing to listen to employer complaints. Mind you we are not perfect and we will certainly accept truthful negative reviews from ex-employees, current employees or customers. The key is telling the truth. We do respond to positive and negative reviews to the extent we can but false statements should invalidate the review and be taken down.

I joined glassdoor recently and wrote a long review of a recent employer. When I clicked submit I received the following error message "There was an error processing your review. Please start again". The review thus disappeared. I have since tried several times (using different browsers), all to the same result. I checked the 'Help' section of the site but there was nothing there was helpful to me. I then found a contact email (which Glassdoor provided in their registration confirmation email to me) - but that email account does not exist.
All up I have wasted around 4 hours trying to use glassdoor for nothing. Utterly unhelpful.

This is simply a site where bitter employees write negative reviews and then the company encourages employees to write positive reviews which, in the end, makes it worthless for potential employees. I think the business model was probably not clear from the beginning, many are not, and then they got stuck in a trap where it was generating revenue... based on what is ultimately a flawed model. It will die or be acquired by someone that has a more useful approach. I have never heard an employee say they took a job or did not take a job because of the service.

Glassdoor doesn't follow their own guidelines. They allow employees who have been coached and the left the ability to write defamatory and direct comments about the management, business, and employees specifically, yet when other employees try to tell the story of how it really is (without any names or positions) those are pulled down! So, if you are a business owner, why would you want to give your money and/or post jobs on Glassdoor when they only attract the poorest of employees?

Glassdoor is a scam... how is possible that they do not have a single bad review... everyone think good about their work culture and there CEO who had no business sense. In case he had any brain he would have done something constructive. They are there to promote the vulgarity in the world. If you visit the review you will find some abusing words about the company and their employees. It is ok if they want to help people to express their opinion but at least check the language of the content. They have so many vulgar words on the website. I guess the CEO is very much in favor of Vulgarity hence he does not take any action for the complains received to remove such vulgar words. I doubt he is literate enough to run a company. Glassdoor do not understand how to handle complains. They are useless creatures with no brain.

This company is very old school, not progressive or embracing of new technology. Requires all employees to wear uniforms and limits employees on being able to communicate in an honest and professional way.

This site is a sham. They will publish anything without checking any facts contrary to their claims that they take "editorial review and checking very seriously." They are biased against employers and then will solicit the very same employer for paying ads and service with the "implied promise" that their editorial diligence about your company will be "more fair."

This is an extortion based revenue model. Avoid them at any cost.

I wrote a review on Glassdoor.com which was approved at first. I went back into it and edited the review by adding a few more incidents that had taken place and guess what? They didn't publish it. There was no profanity, vulgarity, or even naming names of employees and I wanted to tell the truth about his employer so it can help someone else out who maybe making the decision to work there or who are already employed there and they can see that they are not alone by what they're going through. I worked at my former employer for many years and none of the things that I've been through is made up and this is based on my experience. In my opinion Glassdoor.com must be getting paid by My former Company to not publish more in depth reviews. I refused to be censored and Glassdoor doesn't want to publish a true and accurate review about his employer then so be it.

My god is this website complete and utter garbage. Listen to our reviews. It looks nice, sleek, and easy to use. Then it hits you with required reviews and salaries to continue using it. It tried it's damnedest to sign me up for every f***ing email you can possibly think of, any time you search something it will try to update your location and make location alerts. Pop up after popup. It's the worst.

Every job I found, I could find on the company websites. Use Indeed instead. I can't believe I tried to use this website for an entire afternoon.

Like others, I have had all of my reviews removed from Glassdoor with no explanation. All of them were real, all could be verified with documentation. When I've written to Glassdoor to explain this, I get canned answers back from what appears to be a fake person, and my posts won't get reinstated. I truly believe that they are paid off by the companies being written about. As a corporate recruiter, I now tell candidates not to trust their reviews.

My negative review got accepted, but then removed. No bad words were used, and I know I followed their "guide lines" because I added some positive points to my review. Glassdoor tells you the company can't delete reviews, but they can! Glassdoor just makes money off of making the companies look good. Don't trust the companies when they don't have very many bad reviews! Current employees should not be able to review the company they work for, that's a conflict of interest!

Glassdoor does not vet people who claim to be employees and leave reviews. That is the biggest issue. After never checking for years, we were surprised to see strange reviews on Glassdoor about our company. Some were just written badly and didn't even reflect positions that were in the company. Being naive, we spoke to consultants who aimed to improve these reviews or remove bad reviews for a fee, and guess what - the reviews got worse. Then these consultants would email us about how bad our rating was, presumably to prompt us to hire them to improve our rating. Glassdoor has no transparency and no means of addressing these issues. It's a vicious circle and cycle. Avoid and ignore.

Glassdoor allows anyone to post anything anonymously. A competitor or disgruntled former employee can post lies and cause real harm without impunity. The employer has no real recourse, because Glassdoor hides behind legal immunity and will fight tooth and nail to prevent the employer from finding out who is behind the defamatory posts. There should be an employer class action suit.