Mark R.

Glassdoor does not reply to employer flagged reviews. I flagged, emailed and called. I only got action when I received an email thanking me for a call and they were glad we spoke and they could help--the call never happened and no one was spoken with! When I finally got a live person after over 5 weeks of trying it was the wrong department I was sent to --and they conveyed the issue to someone who denied the request without even looking at the defamatory comments and just spouting their guidelines policy. We may have to now take legal action. Thankfully no one has read the review in over 30 days. Other review sites much more helpful and willing to listen to employer complaints. Mind you we are not perfect and we will certainly accept truthful negative reviews from ex-employees, current employees or customers. The key is telling the truth. We do respond to positive and negative reviews to the extent we can but false statements should invalidate the review and be taken down.