Hi I want to share my worst experience with HP Customer Support! I had purchased a Intel Core i5 desktop in July/August 2021 Product ID 180R6AA#ACJ SN# 8CC0512RQ7 with wireless keyboard and mouse. In April 2022 my wireless mouse stopped working. I tried contacting HP support on toll free phone *******7170. It was of no use as they don't connect you with any agent and simply redirect you to book a call where just complaint is raised. I then visited the HP Support office in Goregaon, Mumbai and got my keyboard & mouse replaced from the Support centre. However it still did not work. Meanwhile I shifted to Pune and started searching on google for support service in Pune. I couldn't find any physical address of HP Support and therefore registered my complaint #*******872 in May 2022. As usual there was no response and no person i could connect with using toll free support number. Meanwhile I connected with Whatsapp Chat support number and the agent there couldn't help. In fact one of the agent asked to do some diagnostics and my kepyboard also stopped working. After many attempts to escalate, they finally connect me to manager/supervisor MR SANDESH on whatsapp support. He made several attempts to avoid giving me solution and finally after 1.5 hours, when i asked to provide Technician call and visit -- he finally escalated the case, provided me another case ID #*******831 saying technician will contact in 48 hours! After 3 days when i didn't get any call - i again started endless communication with the only whatsapp support. This time also after spending 1 hour with whatsapp chat agent, he referred the case to supervisor MR JAMAL this time and again repeated the same story that technician will contact you! Till now no technician had contacted.
THIIS WHATSAPP CHAT SUPPORT SERVICE IS SO WORST THAT I DON'T HAVE WORDS TO EXPLAIN. EVERYTIME I CONTACT - THEIR CHATBOT WASTES MY TIME ASKING ROUTINE STUPID QUESTIONS, AFTER 10 MINS I GET CONNECTED TO CHAT AGENT WHO WASTES MY FURTHER 1 HOUR AND THEN CONNECTS TO HIS/HER MANAGER WHO IS DIFFERENT EVERY TIME AND I HAD T EXPLAIN THE CASE. THE MANAGER AGAIN MAKES FALSE PROMISE THAT TECHNICIAN WILL CONTACT AND NOTHING HAPPENS. I WENT THRU THIS PAINFUL ORDEAL SEVERAL TIME AND TILL DATE NO SOLUTION IS PROVIDED.

MY ADVISE TO ALL --- DO NOT PURCHASE ANY HP PRODUCT - ESPECIALLY DESKTOP/PC. YOU WILL NOT GET ANY SUPPORT AND WILL GO THRU PAINFUL AND FRUSTRATIG ORDEAL WITH THEIR WHATSAPP SUPPORT GROUP WHO DOES NOTHING. SO BAN ALL THE HP PRODUCTS FROM BUYING. I'M ALREDY SUFFERING AND DEEPLY REGRET MY DECISION TO BUY HP DESKTOP.

They don't post salaries for jobs nor do they require it. They post their glassdoor estimated salary for the job which turns out to be totally wrong if you then go and search salaries under the employers business profile. How about you require the salary paid by the employer for the job and post it along with the job description. Talking about job descriptions... limit the length of these descriptions! Some of them are short books. This I will guess is the fault of "the need to accurately describe the job functions & duties" as directed by the glassdoor rep onboarding the employer. These "short story" length job descriptions might be necessary for the numerous ATS scrubbing software so they are more likely to eliminate the "wrong" people and look at the "right" people. These ATS systems are starting to be recognized as ineffective thank goodness and I hope this thinking trend continues to grow. Why did we ever need ATS scrubbing in the first place. These massive job boards have caused it. They have created such an overload of 100s and 1000s of resumes received by employers for a single job that they had to create something to try and tame the monster they have created.
This is the truth... employers can't find suitable employees & employees can't find suitable jobs.
Fail!
But this applies to them all and each job board is just another bad iteration of the same fairly good idea.
Glass door can hire me and I will be glad to remodel their product to where they rise above all others and actually successfully connect applicants and employers.
Meanwhile you could start by:
Limit the length of the job description. I want to be able to scan it in 15-20 seconds like they do with my resume and cover letter!
List company, industry, service or product for example:

Enterprise Sales Account Executive
Primitive Industries LLC,
We sell 5 iterations of software which provides the same service as 1000s of other companies,
Founded 2018-
Qualifications at least 8 years of Saas sales
Compensation $$$$
Job description with keywords and buzz words used by the ATS scrubbers and leave all the rest out.
A job can be described in one short paragraph.
I mean we all know what the job duties are for the most part!
Enterprise sales, corporate clients $2M deal size, $10M annual quota
Support:
BDR team, pre- sales engineers, customer onboarding team, customer success team
Duties:
50%
Consulting, client need assessment, collaboration with IT, proposal creation,
30%
Client location presentations,
Requires domestic air travel
20%
Bull$#*!ting and goofing off

LOL but you get the picture. Short and simple.

Buildingresourcegroup in Cedar Rapids is using another company's profile and ratings. I flagged buildingresouregroup and I didn't get a response from Glassdoor and BRG is still using another company's profile and ratings.

I wrote a positive review of my current employer. It was the only review I wrote on Glassdoor. I noticed some time later that it was no longer there. When I inquired about it, this is the exchange that occurred (company info and empty space edited):

Your methods need some work.

CLICK HERE to see the ***** Difference in Our Short Video
Eric Lowe | Project Coordinator
**********
2404 Park Drive Suite 400, Harrisburg, PA *******
Phone: 717.547.****
Fax: 717.547.****

From: *******@glassdoor.com [mailto:*******@glassdoor.com]
Sent: Friday, March 09,2018 12:27 AM
To: Eric Lowe
Subject: Review missing

Hi,
In regards to the recent reviews that have been removed from Glassdoor, we will reject reviews when we have sufficient reason to believe they were written by the same person. We do not discuss our methods to determine this, nor do we provide any additional information about reviews that have been submitted or rejected.

Regards,
Mical Myres
Glassdoor Content & Community Team
--------------- Original Message ---------------
From: Eric Lowe [eric. Lowe@*****. Com]
Sent: 3/8/2018 4:59 PM
To: *******@glassdoor.com
Subject: RE: Review missing

I only wrote one, single, solitary review the entire time, so this would be incorrect. As a Project Coordinator for my company, I hire hundreds of people each year and deal with an extensive list of new and existing client companies. I rely on Glassdoor and similar sites to assist me in making my evaluations of what type of companies we are doing business with and whether to actually do business with new ones. What I am seeing from this is that reviews are removed without an explainable reason which makes me distrust the whole process you use. How badly are the results skewed by this?

CLICK HERE to see the ***** Difference in Our Short Video
Eric Lowe | Project Coordinator
**********
2404 Park Drive Suite 400, Harrisburg, PA *******
Phone: 717.547.****
Fax: 717.547.****

From: *******@glassdoor.com [mailto:*******@glassdoor.com]
Sent: Thursday, March 08,2018 12:29 AM
To: Eric Lowe
Subject: Review missing

Thank you for following up. In regards to the recent reviews that have been removed from Glassdoor, we will reject reviews when we have sufficient reason to believe they were written by the same person.

Per our Community Guidelines, we only allow members to submit one review, per company worked at, per year. We have removed your reviews due to violation of this guideline.

We use proprietary technology filters & algorithms to detect attempted abuse and gaming. We do not discuss our methods to determine this, nor do we provide any additional information about reviews that have been submitted or rejected.

Kind regards,
Mical Myres
Glassdoor Content & Community Team
--------------- Original Message ---------------
From: Eric Lowe [eric. Lowe@*****. Com]
Sent: 3/7/2018 3:37 PM
To: *******@glassdoor.com
Subject: RE: Review missing

Im not sure what youre saying exactly. The review was there for a while and then it wasnt. I reviewed the place that I currently work at. Did this violate your guidelines or do you just not know what happened?

CLICK HERE to see the ***** Difference in Our Short Video
Eric Lowe | Project Coordinator
**********
2404 Park Drive Suite 400, Harrisburg, PA *******
Phone: 717.547.****
Fax: 717.547.****

From: *******@glassdoor.com [mailto:*******@glassdoor.com]
Sent: Wednesday, March 07,2018 12:28 AM
To: Eric Lowe
Subject: Review missing

Thank you for your inquiry. As we express in our Community Guidelines, if we suspect that a review is bogus in any way, we will reject it. In our pursuit of authenticity, we do not allow individuals to manipulate the conversation in an effort to make their own voice more heavily weighted. Each individual should submit only one review, per employer, per year, per review type (e.g. Company review, interview review, salary review, benefit review, etc.) Your content should be related to jobs you have held (or interviews you have had) within the last five years so its relevant to todays job seeker.

Regards,
Mical Myres
Glassdoor Content & Community Team

--------------- Original Message ---------------
From: Eric Lowe [eric. Lowe@*****. Com]
Sent: 3/6/2018 3:45 PM
To: *******@glassdoor.com
Subject: RE: Review missing

I may have created it under my other email, e********@comcast.net.

CLICK HERE to see the ******* Difference in Our Short Video
Eric Lowe | Project Coordinator
2404 Park Drive Suite 400, Harrisburg, PA *******
Phone: 717.547. ****
Fax: 717.547. ****

From: *******@glassdoor.com [mailto:*******@glassdoor.com]
Sent: Tuesday, March 06,2018 3:10 AM
To: Eric Lowe
Subject: Re: Review missing

Hi,

Thanks for writing to us! I'm really sorry, but I'm having trouble finding an account for you under this email address. Is it possible you created your Glassdoor account with a different email address?

Please let me know which email address you used, and I'll be happy to help!

Thank you,
Mical Myres
Glassdoor Content & Community Team
Ref:_00D80cY48._*******MZk: ref

Chutiya banati hai ye glassdoor... isme work karnewale worker to bhenchod hai sale paise kamane ke liye baithe hai sirf

They post jobs that do not exist!

I went to this Salon, and the owner Sal looked at my picture and cut my hair, no analyzing or anything else. This was a poor haircut, and way overpriced for his talents/experience level. He has no clue as to the lack of customer satisfaction regarding a haircut what to do before starting a hair cut. He was not doing anything more than a really cheap quick salon that cuts hair quick. He did nothing to analyze my hair and offer suggestions as to how the picture of the haircut wouldn't work for my hair type. When I went back to have it re cut and fixed he continued to defend his position that he cut my hair like the picture. He did nothing that I would have expected a master hair stylist, highly experienced owner should do especially for his price point of $78. I would have expected him to analyze my hair, make suggestions, he additionally flat ironed my thin pin straight hair, which was now pasted to my head. My hair is super thin and pin straight, but gets frizzy, limp and separates in humid weather. A week later it was just hanging wrong, separated, frizzed out, in humid weather, limp, no shape, looked terrible. I went back, he said that's what you showed me so I cut it that way, he re-cut it again and it still looked like crap with-in a week. Are you kidding? If my hair were analyzed for like you would think a master stylist, highly experienced professional/owner would do my hair would, he would not have have been cut like the picture. He should have told me what the Hair Cuttery said about the length, texture and type of hair I have before cutting my hair in this style. He commands $78 dollars for a cut and blowout this is a ridiculous price for someone who did nothing but cut my hair from a picture. He additionally finished my thin pin straight hair by flat ironing the whole head, looked pasted to my head and is damaging to thin hair. I felt that was ridiculous since I never asked him to do this. I went to the Hair Cuttery about 3 weeks later since I couldn't do anything with this limp ugly haircut. I was told it's best to cut the bottom off so it won't separate and will retain better style and shape at $26.Don't waste your money and time with this person, nice guy bad stylist, totally not worth the money. Apparently it's all about money with him not presenting his talents and experience in different hair types, styles for hair.

To start out, If you got a real ax to grind, Try www.ripoffreport.com. They post everything I have written. And some of my reviews, get a high ranking in a google search. Heading on over to post the review Glassdoor won't! Creating Facebook pages seems to work for me also. I I have a lot of documentation. So I have a website with it all. They are free. I use Yola. But follow the guidelines. You could lose your hardwork. Start slow to feel it out. One free site, deleted me, but Yola has been great. So much so. I pay now. It's cheap. A website allows you to share you story again and again, with out a lot of headache, once it's done. And if you register it with search engines, it could end up doing a lot of the work for you. It's pretty easy. Does you employer, boss, whatever. Have professional credentials they value. Most have a complaint mechanism. If you have the stomach, and a real issue. Go after the credentials, you find them in a google search. Try Linkedin, Indeed. I was thrilled to find my bully boss was affiliated with the Red Cross part time and a violent fraternity during college. I used the fraternity, to note his nature to abuse others. Gives more credibility. It took some effort, but I got an investigation with the Red Cross, You can use that for credibility, in your complaints. Such as "in Red Cross interrogatories, to a complaint against him, he admitted most of it and more." Try to do as much as possible by email. Than you have a record to include on you site. You want recompense, build Credibility! I opine I got one of his bosses fired for, trying to cover for him. Not to mention how many jobs my boss has been though. Contacting other employer's takes a strong stomach. But if you a have a good case, you got nothing to lose. I am now using the case I built to attack the Corporation and CEO and the HR of the corporation for their complicity in my awful experience on the job. I get nothing except maybe the satisfaction of proving these tools are no better than me. They did me, I'll do them. Hope this helps. Lousy employers and bosses have it coming, if you really have a good case. Contact me for help.
I agree with many here, that Glassdoor, is not what it presumes to be. I posted a review for my old job. I am not naive, and know it's a game and different review auditors will let different. Things slide My last several months were a nightmare including, EOE and ADA violations. From two GM's. I posted mostly cons of working there. Including some names. Rejected.So I edited my review and it past muster, So I decided to see how far I could go. So I added the elements involving the EOE and ADA and reamed the CEO for his actions in those matters and what I consider negative changes he instituted. I knew him and his actions well. Their guidelines seemed to allow for this, Him being the "public face".
It got kicked back. I made even more allegations (all true) and submitted it. Today it was removed and as far as I know never made publication. I will keep trying, but won't be surprised if I get banned for my persistence. I will have to say this company has a 47% satisfaction rate. So there seems to be some integrity to the site. As I don't think any company wants that low a rating. But it appears, they do block, heavy handed, but honest reviews like mine.

FAKE WEBSITE FOR MAINTAINING REVIEWS

I worked at a hospital as a full-time allied health employee. It's the only hospital in town. Christus St. Vincents. I live only 10 minutes away from that hell-hole. Anyone with brains wouldn't work there - which it's called Christus St. Victims. The locals also call it "The Asylum". Why? Because you have to be crazy or on medication to work there. And trust me, on this one? There isn't an employee that i know of that works there that isn't on some kind of anti-depressant, a drunk after hours, smokes the "devil's salad leaves", or off their damn rocker.

I and other employees who have ran from that place have tried to place honest, balanced reviews on GlassDoor.com and Indeed. We were pretty cool with our ratings. Straight forward, professional, the whole nine yards. Not one of those reviews made it. Then someone came up with a bright idea. "Let's see what happens if i post a five star review"! It didn't take less than 24 hours when that fake, made up, glitzy, gushy 5 star review made it on the both websites! There's something one of us noticed. She had posted a negative review about a hospital she worked in a year ago on Indeed.com? Guess what? That review has VANISHED. Yes, friends and mammals. And what's even more ironic? It has been replaced by at least 10-15 glowing positive, loving reviews! Each, one no more than 24 hours apart! Really?

Now, how can that happen? 15 people working in different areas of that hospital - which is pure bull because the place is working over budget already?

We, nurses were trying to warn others whom, like ourselves have packed up their families, left homes, traveled across the damn country for employment. Once we made it there, we found out we were given empty promises. Over there in New Mexico, the locals drive over 100 miles one-way for a decent place to work in Albuquerque. That says a lot. We were suckered. Don't believe me? Try contacting the CEO. You won't get him. Why? Because he just high-tailed it out that dump 6 months ago.

Will they post that on Glass Door? Nope. Will they post that on Indeed? Hell, no! They're too busy driving up their revenue trying to be employer based - and probably start charging a fee - just like yelp.com to keep those negative reviews out of sight - and posting these fakey, made-up, template, money driven, honey dripping, exciting, stinky smelly, nasty, down right lying in your face reviews.

The contempt that i have for these millennial extortionists knows no bounds, people. How can parents raise status/money grubbers with absolutely no conscience whatsoever? And not only do the CEO's of these companies sleep at night? But those low-down, dirty lint sucking scuzz bucket employees that work for them sleep well at night, come to work with lattes in their grubby paws, and a smile on their capped teeth, as well.

Can businesses get any lower than Yelp, Indeed, or Glassdoor. Get the shovel, another scumbag will find a way.

Disgusting!