Bez H.

It has come to my attention that Glassdoor does not fact check any reviews by stating "It is a reflection of the reviewer's experience" Reviews are not storytelling time they should reflect a true reflection of someone's experience. Of course, it is likely that when an employee doesn't carry out their responsibilities and they are let go they would retaliate to damage the company's image. We received a negative review and offered Glassdoor to provide documents to prove the review is not factual, in addition, we offered them to speak with all of our employees. They declined

If you want to be taken seriously as a review platform it is your duty to make sure reviews are genuine otherwise you are just a place for people to write whatever they like.

Very disappointed.

We were comparing Trustpilot to other similar platforms. During the assessment period, they were supportive. Eventually, we decided to go with another platform. At which point we started noticing negative reviews are being posted on the trial Trustpilot account they made for us. I am not saying all of our customers are happy it is natural to get negative reviews here and there because unhappy customers are usually more vocal. But the negative reviews about us on Trustpilot are unusual. Once we told them to deactivate the test account they responded by saying that it is a live page now. It has been a very bad experience and if this is a tactic for them to make us work for them it won't work.

So disappointed.