Pleasant, user friendly, cost efficient and friendly.
The price for the room was reasonable. The website was easy to use.
Karl,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Waiting till I get confirmation.
Confirmation received
Easy way to make a reservation online. Easy to follow.
Ryan,
Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
Good site, all ok, good prices, speed book and good
Cesar, Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always
Available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
Easy, most affordable place to book thru on the web
Monica,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Never been never been never been never been never been never been never been
Sybrenia, We apologize for the negative experience with your booking and would like to try to assist further. However, without a valid booking number, that cannot be done. We do take all our reviews seriously and have sent you a direct message via this platform.
Thank you.
Sincerely,
Getaroom
Good it was good good it looks as okay it wa goodnight
Hi Stuart, Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations. Thank you, getaroom
No problem at all…………………………………………………………………………………..
Latarsha,
Thank you for the great feedback and the service opportunity!
Best Regards,
Getaroom
It was good really really good and easy really really easy
Johnny,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Unnecessary delay on unnecessary password selection
Below average room
Was sub standard even at the negotiated price
Will consider elsewhere in future
Kerry,
Thank you for the feedback and the service opportunity!
Best Regards,
Getaroom
Good so far been a long time since I was in Arcadia
Patti,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Quick and better price than booking by phone with hotel
Maria,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy booking. Great price. Hope the room is good. First time visiting this location.
Amy,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
It went smooth and quickly. I would definitely use them again to book a hotel in the future.
Twegbalee,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Melissa,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom