Over all fast and easy to book a room when needed.
I haven't experienced much with it l, other than booking the hotel online.
Marlene,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Awesome love it definitely recommend this to everyone
Sean,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Simple booking and nothing beats a fair cancellation policy. Thank you.
Fareedah,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use website and better than average prices
Michelle,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use website and better than average prices
Took 2 times to book. Said 5 rooms left than room not available the 1st time.
Booked the room and got it instantly. Definitely will recommend
Brandon,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Cant believe how easy it was to book... everything went perfectly
Joan,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Cant believe how easy it was to book
Like being in the Caribbean! Love it, will be coming back! Great pool and amenities...
This was a great experience and easy time booking.
Elijah, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great booking, no issues. Checked in 3 minutes after I booked.
Kathryn,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very easy to reserved my room, and the best part it was cheap!
Karla,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great prices, easy booking, recommend services to anyone. Will use again
Fast easy great experience on the web.
Many hotel options to choose from definitely booking again
Anthony,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Simple and straight forward booking process. But the account sign in blocking is slightly annoying
Thank you for the feedback. We apologize for any issue with the sign in.
Sincerely,
Getaroom
Straight-forward site, did not have to fumble about...
Mimi, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Booked with ease fast and easy to get straight forward
Shawn,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Quick and easy I will definitely be using the app again
Went smoothly; will be pleased if no glitches when I arrive at hotel
Dear Patricia:
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Leeann,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom