Easy to book, and it has good price comparing to other website
They make you write a review before you can check in if you book with this website
Nice low price, nice clean room, great location. Plenty of parking spots
Douglas,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
The best rate I could find thank you for helping us find a great rate in Vegas.
Jane,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Booking was easy and straight forward and would use in the future
Steven,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was easy to reserve on this website and cheaper to use
Alisha, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very nice room an they was so nice an willing to help in any kind of way
They took my money. (Over $230.00) and did not book my room.
Semone, Great news-Your refund has been processed. Due to the impact of the COVID-19 pandemic and the amount of inquiries received, the refund time-frame will understandably be longer than normal. We apologize for the delay and appreciate your patience during this global pandemic. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution of a full refund once received. Thank you.
Sincerely,
Getaroom
Thank you very much. It was a quick process and appreciate it
Dave,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Just bit confused when the total bill when shown in US dollars.
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Was referred to this site by a friend and was not disappointed.
Easy to book a motel or hotel reserve a room. Fast responds.
Dave,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
It's the first time I access this site, I hope everything will be fine. Everything is OK.
Alexandru,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Easy to book was the cheapest rate better then all the competition
Joseph, Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
It was a an easy process. The sure was simple to navigate.
Very simple to make booking and make payments, confirmation always arrives quickly.
Hi Chris,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
All very well explained the full information page and very good prices
Alma,
Thank you for your feedback and service opportunity! Our team is always available to chat should
You need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Simple & easy way to book a hotel at a reasonable rate
Jay,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Great very easy to navigate page looking forward to our trip
Garry,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Went to the hotels site and it gave a list of options to book through and they were the cheapest.
J M,
Glad we can save you some money! Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Jojo,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom