Booking is fast and easy and im able to find a great room deal
It was a pleasant surprise that was simple & straightforward with great price options.
Jose, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Yeah stayed here before easy and easy out no hassles close to the airport
Aaron,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Made a mistake by a day and these heartless bastards won't work with me!
Norris, We have provided a resolution regarding your review. An email has been sent to the email address associated with the reservation detailing this information. On behalf of the entire Customer Service department with Getaroom, we thank you for your feedback and apologize for any confusion and inconvenience this may have caused you. We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on Sitejabber.
Thank you,
Getaroom
Quick and easy. Didn't have to fill out about pages to get our room.
Misty,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Great I had no complaints with everything I will come back in the future
Dejah,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was very easy and friendly. I got what I wanted without any hassle
Wajeeh, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy booking will use site again. Very easy to navigate and enter required information
Joe,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Quick and easy booking for a last minute event. Thank you for great experience
Niya,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
So easy to navigate and pay. Good information about the site and room details.
Diane,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to book and great option for price! We look forward to our stay
Tiffany,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
It was on the site and cheaper than I normally pay for the roo.
Debra,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Called in first, gotta cheaper rate online so I was told to book online.
It was great! The website was easy to navigate and we got our confirmations
Imaad,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Days inn great hotel it's worth every penny and the customer service is great
Concarlos,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Concern that the reservation will not go through or will be an inferior room.
Very easy to work with and quick response to what l was looking for
Louis,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Booked a hotel for my trip, it was easy to do on my phone.
John,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very easy to make a reservation. I was able to navigate the site well.
Brenda, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Maria,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom