Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.
I just wanted to change dates and it turned out I needed to totally rebook and the cancel existing reservation. Everyone I spoke with was pleasant but this took a long time and 3 people. I would voluntarily use this service again.
Same as the title. Booking was easy and price was right, but I can't give a better score until we stay at the hotel.
I had to add a name to my room reservation, and doing that took way too long; over fifteen minutes. Then, when I tried to verify that that had been done, I was told I did not have a reservation; resolving that took over thirty minutes of on-hold time. That situation is beyond pathetic.
Stayed here many times. Always clean and great service. Great breakfast too and even has a Starbucks!
Great service, no hiccups or nonsense. Fast easy and coviniant. Compared prices with other websites and got the best price. Will definitely use it again.
I arrived in Las Vegas at 7 oclock in the morning for business and as I made my way to the hotel I had booked reservations for one weeks prior. When I arrived it was a freak rainstorm and I had my family with me along with an infant. At the time the CES convention was going on and prices of rooms more than doubled, when I want to check in I was told my reservation was canceled and it wasnt their problem.
The room was relatively inexpensive and had a high rating. It was definitely not the lap of luxury, but was very well cleaned and offered a nice place to rest. The breakfast just that. Coffee, tea and other miscellaneous quick snack type foods. Did not use the pool because I didnt have time. I would definitely stay there again and recommend it to others.
I had booked a room at a Wyndham through get a room, when I got to the hotel they couldnt find out reservation. After making some calls they were able to find it but they said they didnt offer rooms at the price we got it at. So we had to pay an additional $55 for our room.
A lots of site or app only take visacard, mastercard or amer-express card, good to have a site or app to let me paid with discover card
We got a great deal on a hotel through this site, we are excited to get to our vacation date. Hopefully its as great as it seemed :) the process was easy and also had to make a call to customer service and they were very helpful as well.
They use false ads on Google to look like hotel website. When I called and asked if this was the hotel website for the Mirage hotel they pretended it was. I asked about my hotel rewards and they put me on hold, then came back and said sorry you have no rewards at this time. After booking the hotel, and receiving the booking receipt from a 3rd party, I realized I was duped. I called the hotel and they said, I had rewards and companies like this place fake google ads everyday. CHEATS
The young man who talked to me, helped me above and beyond! He was so nice and helpful! I couldn't have asked for anyone better!
I am very happy with my experience with GetARoom. Everything went smoothly. So far I just booked rooms. Am waiting to go on my vacation and then update my review. Thanks.
I booked through Get A Room and after I did I got nervous because I read a lot of negative reviews about people getting to the hotel and a reservation not being found in their name. So I called the hotel directly and they did have a reservation in my name for our vacation next month and I saved almost 50% off the rate advertised by the hotel during the week of our stay.
Booking a room through GetARoom was very easy. I was a little nervous because I had never used a service like it before, but I had no trouble at all.
Price kept changing while I was on the phone, I called because the website showed one price but a friend had gotten a price $20 less only two minutes before I logged on. When I called. I initially got the same price I found on the Internet and when the guy went to book it he suddenly said that the price changed and I had to purchase the breakfast that I did not
We were in Boston for an emergency hospital trip for our grandson and needed a room for the night. We saw that there was a hotel next to the hospital and your site had the best rates. A half hour after booking we walked over to the hotel who had no record of our reservation. When I called customer service I was told that since it was a last minute booking it takes longer. What on earth is that supposed to mean? I should have just paid the extra $20 hotel rate and booked a room at the counter. We waited in the lobby for nearly 45 minutes while you made several calls to the hotel, and it was clear that whomever I was speaking with didn't know what was going on as they still had me on hold when we entered our room. I stayed on the phone in an effort to not be rude but after being in our room for five minutes and still being on hold I simply hung up. At a stressful time for our family this is the last thing we needed. I will not use this service again.
Update: After I posted the review, I was contacted by a customer service rep by phone who offered me a full refund on our room for our trouble.
I reserved a room on this website, then found a cheaper price by $62 on the hotels site(same room). Getaroom would not price match as promised on their website. Very disappointed and will not be back!
We decided to look for a room walking distance to the US Bank Stadium and all agreed the Radisson Blu would be a great place to stay.
Using GetARoom was easy & quick. It made our reservation with no issues at all. The option to get the confirmation number e-mailed and/or texted to us was a nice feature.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members