Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
I bought my first gadget guard tampered glass protector a few months ago. I have 2 Samsung Galaxy S8+. I have had to replace 4 screens after the original 2. They dont stay attached and the last one I received was broken.
The product came quickly, my only concern has been with this new protector for my phone I am unable to find a case to protect it.
Delivery was prompt, instructions good, protector works well. This was a replacement for my previous protector.
Replacement screen protector showed up on time in good condition. Would definitely recommend this brand.
I ordered a Galaxy s7. They sent me a Galaxy s7 Active, which it too big and doesn't fit. It is impossible to communicate with them other than through their website. I would like a phone number so that I can call them to clear up the matter.
They are not designed good enough to stay on a phone when the phone is dropped. I have to order another one, one day after replacing, I dropped it and guess what, screen popped off and another one broke. I even have it in a otter box cover.
Thankfully my daughter has had this product on her phone. It has saved her screen from her dropping it on the concrete. Thank you for the wonderful product.
The service of replacing damaged iPhone protection shields is so easy and it arrives quickly. I like that I don't have to send my damaged shield back. Thank you for the convenient service!
This is the second one & it has taken good care of my screen as I work as a tow truck driver. I would recommend that everyone get this product as they have shown great customer service.
I have cracked my GadgetGuard phone protector a few times nowwith never even a scratch to my phone. Exactly how it is supposed to work!
I had a broken product that I registered, went online and the replacement was to me in no time.
Great work Gadget Guard!
I received my gadget guard product replacement in a timely manner.
I would suggest that you have a telephone number that customers could use rather than having to communicating solely via email.
Thanks.
My product was delivered on time and was safety packed! I love the product and service! I ordered and received my screen within 3 days as promised!
I received my screen protector but it was the wrong one. I ordered a protector for a Galaxy S7 but was sent a protector for a S7 Active.
The screen protector arrived very quickly but it doesnt seem to want to stick to my screen allcthe way. I have some small areas that just arent stuck to my screen.
Received warranty replacement screen cover by fast home delivery. Screen cover was easy to install. Not sure if warranty replacement screen cover is also provided with replacement warranty.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members