Gadget Guard

I got an iPhone16 in Sept 2024, and the Verizon person recommended GadgetGuard, so we paid $50+ for it. It cracked within two weeks. Unfortunately I was overseas, so had to wait until I came home at Christmas to replace. I order it - but it took 2 weeks to arrive, for a $10 shipping and handling fee (seems excessive for a 2 oz product sent via the cheapest shipping method). I installed it and in less than a week it cracked again! Do not buy this product!

Not only does this product not keep it's promises, but the glue damages other areas of your phone. Minor issues are Constant Fingerprints, just shocking and touch sensitivity issues. I wanted my money back $50 and because I bought it at US Cellular, I can only get another liquid Guard, like I really want to do that. There is also a tendency to rip the face off your iPhone. I am sorry it was ever put on and I never had a chance to say otherwise.

Registering a screen protector with Gadget Guard is necessary for those that are hard on their mobile devices. It is especially useful for young people that don't realize the full value of taking care of their devices yet. Gadget Guard has saved our phones more than once for each phone! It really is guarding our gadgets!

I purchased the liquid screen protector from gadget guard with a lifetime warranty and a year and 2 months later I dropped my phone and cracked the screen and now they will not stand behind the warranty only offering me a discount code for new product. Do not buy this product it is not worth it. I paid a lot of money for that liquid glass protector and the lifetime warranty for nothing.

My first one got damaged ordered another came right away thought shipping was a little pricey at $9.95 but I guess it's better than paying full price. However when something says it has a lifetime warranty it should also state plainly the standard cost of the shipping charge! Instead of a vague statement made in very fine print on the back of the package. Especially since it was just shipped strapped to a piece of cardboard instead original packaging a charge of $4.95 or $5.95 would have been a more reasonable price. In the future I will buy a different product as other brands offer a better and cheaper warranty.

A lifetime guarantee comes with the cell phone screen protector. However, you have to pay for the shipping at a cost of $7.99 each. I had 2 screens to replace. The packages arrived in thin cardboard envelopes not much thicker than a paper envelope. Both screens were completely shattered. I paid $7.99 each this packaging, seriously?
I contacted the company and they would not refund my money; but, they did agree to send out 2 more with "a bit" more packaging. They arrived undamaged. I give 3 stars for customer service only.

I love this product and the company. Handled all of my needs or concerns in a timely, friendly, painless manner. They have excellent customer service and stand by their word. We had a screen break while this product was on it (not because of a simple drop. My daughter actually fell off her bike, with phone in hand, and hit the pavement pretty hard) but Gadget Guard stepped up to the plate and gave us everything we needed to have it replaced. And they paid for the repair as soon as it was done (I was aware of their replacement policy before I filed a claim. Gadget Guard clearly states there is only 1 free screen replacement, if the issue comes up, while using their product. So I was well aware of the fact that if I still wanted warranty coverage on the new screen I would have to purchase another screen protector). The only thing I would like to see change are the shipping charges. It's gone up almost $4 over the years (but so has everything else). Other than that, they are wonderful.

Install video did not match the layers of the packaged screen protector. Install failed and screen protector 'chipped' near camera opening. Ordered a replacement - for another $10 shipping. Maybe a second try will be better. Also, the registration process seemed detached from sales. I ordered the product directly from Gadget Guard. They asked for a copy of the sales receipt, what type of phone, etc. All this info should have been readily available. Frustrating.

Recently was upgraded from tempered glass to a flex screen protector. With out my approval I just reorder a protector after I broke one as usual and the upgraded flex glass showed up. First one had one medium size bubble near the center of the screen. No big deal but the when I replaced that one even more bubbles this time there on the edge in opposite corners and won't go away phone case or no phone case. I even left the case off for the days and still the bubbles appear. Later I contacted gadget guard and after a back and forth with some one named Robyn given me ten excuses of how I probably didn't install it correctly. I get a follow up email asking if I want my old tempered glass protector that I originally bought and constantly reorder because I never had a bubble problem with. Finally the last email I got is the one telling me that I have to write this review in order to get my free replacement screen protector so here I am.