Thank you for your reliable and easy replacements and delivery! The shield guard breaks easily but it definitely preserves the longevity of my iPhone. Such a great service and warranty you guys offer. Would never go with any other screen protector ever again
The guard itself has saved my screen many times. And then it's always replaced for free. I do pay shipping, which I personally don't mind as its minimal compared to what a new screen would cost. Easy to use website. Fast service's
Not happy with this product. I'm going to keep ordering replacements until I find something better. The brand Verizon used to sell was so much better, no idea why they're offering this overpriced option now instead.
For the price, this guard cracks too easily. I have Galaxy S9 Plus. The first two I used didn't last a day. Twice (two different guards) they cracked from the phone vibrating face down on the night stand. I do like they provide free replacement, however it cost $9.95 to ship. I believe they would protect your screen well if phone was dropped. I have had 4 replaced (3 for me, 1 for wife), shipping is adequate other than cost. Would NOT recommend!
I love this screen protector! It's saved me so much money as a mom of a very active toddler who likes to throw things. I'm pretty sure that I would have had to purchase at least two new phones if I didn't have my gadget guard!
I think that has been once of my best purchases EVER!
Having the warranty has saved me a ton of money because YES the screen protector is very durable but inevitably it always gets dropped face down. Just paying shipping to have the new screen protector sent is awesome! Will continue buying these products for all my electronics
I have had to replace my Gadget Guard screen protector after dropping my phone from four feet onto concrete. It protected my screen on a number of occasions. Their warranty is exceptional with free replacement.
I was slightly put off of the screen protectors after immediately dropping my phone, ejecting my first cover. Luckily Gadget Guard stands by it's products after the initial installation and $55.00 cost of Black Ice+ Cornish ver. 2. Lifetime endless replacements cost just $9.95 each.
The warranty that you get when you buy this product is legitimate. I always worry that it will be too much trouble to deal with warranties but Gadget Guard makes it so simple and hassle free. I highly recommend their products and their follow-up far exceeds what I've come to expect from dealing with other companies.
LOve gadget guard easy return!... gives me peace of mind that when i needed replacement i can just order and they send it right away without even asking to send the broken one that saves me a lot of money for postage... thank you!
My wife and I not sure if we would like changing our screen protector but we are completely satisfied. Her screen protector broke within 3 days of having it because my daughter dropped phone onto a concrete walkway. We sent off the request for a replacement and received it without any issues. Thank you for being on top of replacing your product!
Spent a phenomenal amount of money to purchase the initial protector. Was on the suspicious side when told there is a lifetime replacement warranty.
Well this company is making money hand over fist. You pay $50 plus for the first one, then you will more than likely be ordering replacements every 6-8 weeks because they are so fragile. Then you pay $5.99 a piece to get a new one shipped. We had 4 of them and they won't ship all 4 together for a combined lower shipping rate. They have to be ordered separately which tells me they are making money on the replacement end as well. After one pays $50 for the first one, a person feels trapped into the cheaper alternative which is to get their replacement. If this inconvenience keeps up, will eventually take the loss and find a different brand of protector.
Customer service acts fast to replace broken glass covers. I typically receive them within 4-5 days. However, my screen cover has cracked or chipped at least 5-6 times now within a year of purchasing my first. I suppose the protector is doing its job, however, it seems to crack pretty easily. I will continue to use this protector as long as I have my Iphone!
Great product and quick service. They Always back their product and we have never had any issues with warranty service. I recommend having it put on at a cellphone store to ensure proper adhesion and cleaning of the screen.
I got my new guard in less time than they quoted and it was a super simple process. I sell these daily as I am a representative at a wireless store and this makes the experience better to talk about so I can sell more for you guys. Definitely will recommend.
Ordered a replacement and it got to me in about a week. Super easy and no issues at all. It's so nice not having to worry about sending back the old screen. I would recommend installing it somewhere without animal hair. Dust and small particles fly everywhere!
Quality product. Tempered glass guard didnt hold up to abuse by my toddler so ordered free replacement and just paid for shipping. Took close to a month to receive in Canada which was a bit of a pain considering it still cost $10 for shipping. Not the easiest to install myself as I had it done by Roger's Wireless when I initially purchased the phone but not as difficult to apply as some others.
I think the secret to a smooth replacement is to register your original purchase on Gadgetguard's site. I truly feel that the cost of shipping of less than $8 is better than paying for an entire accessory purchase at the phone store! Sprint store staff members are willing to apply the screen protector, which saved me the anxiety of doing it myself. Very pleased with this product and company!
I received my gadget guard product replacement in a timely manner.
I would suggest that you have a telephone number that customers could use rather than having to communicating solely via email.
Thanks.
We had a good experience with GadgetGuard. My daughter cracked her phone screen protector just a few weeks after she got it. The claim form was easy to fill out, and we received the replacement protector very quickly.
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to support@gadgetguard.com and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at support@gadgetguard.com. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.
Gadget Guard has a rating of 2.7 stars from 1,584 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gadget Guard most frequently mention next day and verizon store. Gadget Guard ranks 6th among Gadgets sites.