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Gadget Guard

How would you rate Gadget Guard?
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California
1 review
0 helpful votes
Follow Alejandra B.
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Fast delivery
May 3, 2019

Thank you for your reliable and easy replacements and delivery! The shield guard breaks easily but it definitely preserves the longevity of my iPhone. Such a great service and warranty you guys offer. Would never go with any other screen protector ever again

Date of experience: May 2, 2019
California
1 review
0 helpful votes
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Great service
May 3, 2019

The guard itself has saved my screen many times. And then it's always replaced for free. I do pay shipping, which I personally don't mind as its minimal compared to what a new screen would cost. Easy to use website. Fast service's

Date of experience: May 3, 2019
Idaho
1 review
0 helpful votes
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It keeps falling off
October 23, 2018

Not happy with this product. I'm going to keep ordering replacements until I find something better. The brand Verizon used to sell was so much better, no idea why they're offering this overpriced option now instead.

Date of experience: October 23, 2018
Nebraska
1 review
0 helpful votes
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For the price, this guard cracks too easily. I have Galaxy S9 Plus. The first two I used didn't last a day. Twice (two different guards) they cracked from the phone vibrating face down on the night stand. I do like they provide free replacement, however it cost $9.95 to ship. I believe they would protect your screen well if phone was dropped. I have had 4 replaced (3 for me, 1 for wife), shipping is adequate other than cost. Would NOT recommend!

Date of experience: June 29, 2018
Texas
1 review
0 helpful votes
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Great product
September 19, 2019

I love this screen protector! It's saved me so much money as a mom of a very active toddler who likes to throw things. I'm pretty sure that I would have had to purchase at least two new phones if I didn't have my gadget guard!

Date of experience: September 18, 2019
Utah
1 review
0 helpful votes
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Love this product!
August 3, 2018

I think that has been once of my best purchases EVER!
Having the warranty has saved me a ton of money because YES the screen protector is very durable but inevitably it always gets dropped face down. Just paying shipping to have the new screen protector sent is awesome! Will continue buying these products for all my electronics

Date of experience: August 3, 2018
Canada
1 review
1 helpful vote
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Impressive warranty
February 13, 2020

I have had to replace my Gadget Guard screen protector after dropping my phone from four feet onto concrete. It protected my screen on a number of occasions. Their warranty is exceptional with free replacement.

Date of experience: February 13, 2020
California
1 review
1 helpful vote
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I was slightly put off of the screen protectors after immediately dropping my phone, ejecting my first cover. Luckily Gadget Guard stands by it's products after the initial installation and $55.00 cost of Black Ice+ Cornish ver. 2. Lifetime endless replacements cost just $9.95 each.

Date of experience: June 20, 2018
Texas
1 review
1 helpful vote
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Excellent Service
April 24, 2019

The warranty that you get when you buy this product is legitimate. I always worry that it will be too much trouble to deal with warranties but Gadget Guard makes it so simple and hassle free. I highly recommend their products and their follow-up far exceeds what I've come to expect from dealing with other companies.

Date of experience: April 24, 2019
Oregon
1 review
0 helpful votes
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Great service
July 8, 2018

LOve gadget guard easy return!... gives me peace of mind that when i needed replacement i can just order and they send it right away without even asking to send the broken one that saves me a lot of money for postage... thank you!

Date of experience: July 8, 2018
Arkansas
1 review
0 helpful votes
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Great
July 9, 2018

My wife and I not sure if we would like changing our screen protector but we are completely satisfied. Her screen protector broke within 3 days of having it because my daughter dropped phone onto a concrete walkway. We sent off the request for a replacement and received it without any issues. Thank you for being on top of replacing your product!

Date of experience: July 9, 2018
Texas
1 review
0 helpful votes
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Worst I have ever had
August 1, 2018

Spent a phenomenal amount of money to purchase the initial protector. Was on the suspicious side when told there is a lifetime replacement warranty.
Well this company is making money hand over fist. You pay $50 plus for the first one, then you will more than likely be ordering replacements every 6-8 weeks because they are so fragile. Then you pay $5.99 a piece to get a new one shipped. We had 4 of them and they won't ship all 4 together for a combined lower shipping rate. They have to be ordered separately which tells me they are making money on the replacement end as well. After one pays $50 for the first one, a person feels trapped into the cheaper alternative which is to get their replacement. If this inconvenience keeps up, will eventually take the loss and find a different brand of protector.

Date of experience: August 1, 2018
Iowa
1 review
1 helpful vote
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Customer service acts fast to replace broken glass covers. I typically receive them within 4-5 days. However, my screen cover has cracked or chipped at least 5-6 times now within a year of purchasing my first. I suppose the protector is doing its job, however, it seems to crack pretty easily. I will continue to use this protector as long as I have my Iphone!

Date of experience: February 7, 2019
Florida
1 review
0 helpful votes
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Great product and quick service. They Always back their product and we have never had any issues with warranty service. I recommend having it put on at a cellphone store to ensure proper adhesion and cleaning of the screen.

Date of experience: June 12, 2019
Maine
1 review
0 helpful votes
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Quick and Easy!
December 13, 2018

I got my new guard in less time than they quoted and it was a super simple process. I sell these daily as I am a representative at a wireless store and this makes the experience better to talk about so I can sell more for you guys. Definitely will recommend.

Date of experience: December 13, 2018
Colorado
1 review
0 helpful votes
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Simple and super easy!
December 12, 2018

Ordered a replacement and it got to me in about a week. Super easy and no issues at all. It's so nice not having to worry about sending back the old screen. I would recommend installing it somewhere without animal hair. Dust and small particles fly everywhere!

Date of experience: December 12, 2018
Canada
1 review
0 helpful votes
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Quality product. Tempered glass guard didnt hold up to abuse by my toddler so ordered free replacement and just paid for shipping. Took close to a month to receive in Canada which was a bit of a pain considering it still cost $10 for shipping. Not the easiest to install myself as I had it done by Roger's Wireless when I initially purchased the phone but not as difficult to apply as some others.

Date of experience: December 28, 2019
Pennsylvania
1 review
0 helpful votes
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I think the secret to a smooth replacement is to register your original purchase on Gadgetguard's site. I truly feel that the cost of shipping of less than $8 is better than paying for an entire accessory purchase at the phone store! Sprint store staff members are willing to apply the screen protector, which saved me the anxiety of doing it myself. Very pleased with this product and company!

Date of experience: August 20, 2019
New Jersey
1 review
0 helpful votes
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I received my gadget guard product replacement in a timely manner.
I would suggest that you have a telephone number that customers could use rather than having to communicating solely via email.
Thanks.

Date of experience: July 6, 2018
Texas
1 review
0 helpful votes
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Great Service
July 22, 2018

We had a good experience with GadgetGuard. My daughter cracked her phone screen protector just a few weeks after she got it. The claim form was easy to fill out, and we received the replacement protector very quickly.

Date of experience: July 21, 2018

Overview

Gadget Guard has a rating of 2.7 stars from 1,584 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gadget Guard most frequently mention next day and verizon store. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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