That all depends on view point, from my experiences with them? 100% legitimate. I've murdered my Black ice protector about 4 times now but after paying shipping and re-registering my new protector, I am set straight and ready to go again. Each screen protector after the 1st one even arrived at my house, even though my postal person has the nasty habit of delivering my things to other houses... So the protector arrives on time and once it delivered early. As long as you follow their rules, yeah, pretty legit.