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Gadget GuardReviews 1,583

3.2
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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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Satisfied customer
July 9, 2018

Replaced as advertised. I would recommend The Gadget Gaurd to anyone as an excellent screen protector.

Date of experience: July 9, 2018
Utah
1 review
0 helpful votes
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Excellent Service!
July 9, 2018

I had misplaced the outer packaging of my Gadget Guard & didnt have my PIN number any longer. I contacted customer service, sent screen shots of my receipt and the customer service person got my product registered immediately so that I could replace my damaged product. It was delivered quickly. Im a happy customer & would buy from Gadget Guard again!

Date of experience: July 9, 2018
Texas
1 review
0 helpful votes
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Wonderful
July 9, 2018

Great company. Makes everything super easy, love that we can get a new one if the one I had broke. This is my first experience with gadget guard glass and am pleasantly surprised.

Date of experience: July 9, 2018
Canada
1 review
0 helpful votes
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Excellent Service
July 9, 2018

The replacement screen protector arrived very promptly and ordering it was a breeze. I'm very impressed with the service provided.

Date of experience: July 9, 2018
Georgia
1 review
0 helpful votes
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Great
July 9, 2018

I love how fast shipping is. Directions are easy to follow. I will continue to use gadgetgaurd for all my devices.

Date of experience: July 9, 2018
California
1 review
0 helpful votes
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Fantastic!
July 9, 2018

This screen has saved my actual screen a dozen of times. 100% worth the money! Best part is for a replacement you just pay for the shipping and it took about a week for me to receive it

Date of experience: July 9, 2018
Arizona
1 review
0 helpful votes
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Awesome product
July 9, 2018

Just love the gadget guard does great job of protecting my phone and would highly recommend and love the warranty on.it too

Date of experience: July 9, 2018
Nebraska
2 reviews
0 helpful votes
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Thanks the only problem was trying to figure out a replacement. But I received help. Thanks for the service

Date of experience: July 9, 2018
Ohio
1 review
0 helpful votes
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Damaged item
July 9, 2018

I recieved a damaged screen protector. I didnt order a new one because its NJ ot fair for me to repay shipping.

Date of experience: July 9, 2018
Colorado
1 review
0 helpful votes
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I was a little frustrated that my protector got a stress crack within a few weeks if getting it, but replacement was quick and easy. If the product fails within the first few months, shopping should be free on the replacement

Date of experience: July 9, 2018
Wyoming
1 review
0 helpful votes
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Gard did not stick
July 9, 2018

I was not happy because I took it too AT&T and they tried to put it on but said the glue was not on all of it so part of it stayed on and part will not stick

Date of experience: July 9, 2018
Canada
1 review
0 helpful votes
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Helpful
July 8, 2018

I was shocked that the shipping price would be so high for a replacement item. But there were great instructions and the guide was helpful for correct placement.

Date of experience: July 8, 2018
Florida
1 review
0 helpful votes
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Easy to re-order and glad its only $5 to ship. My daughter had hers less than a week and cracked hers.

Date of experience: July 8, 2018
North Dakota
1 review
0 helpful votes
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Cracks easily
July 8, 2018

The gadget guard has been good in protecting my screen, it seems to chip and crack easily. I have had my replacement guard on for 3 days and noticed it has a small chip on the edge. Hopefully it won't start cracking down the screen.

Date of experience: July 8, 2018
California
1 review
0 helpful votes
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Amazing!
July 8, 2018

Love gadgetguard so much! It's been so helpful for me. The screen protectors work great and it is so easy to get them replaced. I've used this screen protector for over 3 years now and have gotten quite a few replacements but my phone has always stayed totally okay.

Date of experience: July 8, 2018
Canada
1 review
0 helpful votes
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Received merchandise later than expected but it came in in good condition and the right type of screen. Nothing to complain about. Good service and on line experience was great.

Date of experience: July 8, 2018
Pennsylvania
1 review
0 helpful votes
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Awesome service
July 8, 2018

No problems with a quick and easy replacement. Didn't have to return broken piece either like my husbands.

Date of experience: July 8, 2018
Oregon
1 review
0 helpful votes
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Great service
July 8, 2018

LOve gadget guard easy return!... gives me peace of mind that when i needed replacement i can just order and they send it right away without even asking to send the broken one that saves me a lot of money for postage... thank you!

Date of experience: July 8, 2018
Jamie U.
California
1 review
0 helpful votes
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Great!
July 8, 2018

My screen broke inside my bag while on vacation. I placed the order, and our replacement Gadget Guard arrived in a jiffy! What excellent customer service! Thank you!

Date of experience: July 8, 2018
Illinois
1 review
0 helpful votes
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Got a replacement for first GadgetGuard that I paid $50 for when I got my Galaxy8... cracked within a week... got a replacement... cracked the next day. Cheap quality... will NOT get another replacement! AWFUL!

Date of experience: July 8, 2018

From the business


gadgetguard.com
North Salt Lake, UT, United States