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Gadget GuardReviews 1,583

3.2
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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Warranty
July 18, 2018

You really stand by your warranty and I appreciate it. You guys replaced my daughters screen saver on her phone twice now with no questions ask.

Date of experience: July 18, 2018
Georgia
1 review
0 helpful votes
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Gadget Guard offers a great product and a guarantee that truly is simple and dependable. My wife and I often share our phones with an 8 and 3 year old. The phones take a beating. The Gadget Guard screen saver does just that saves our expensive phones screens!

Date of experience: July 17, 2018
Minnesota
1 review
0 helpful votes
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Breaks easily
July 17, 2018

The screen protector certainly protects my phones screen but the protector itself breaks with the slightest touch, which leaves me with a "cracked" screen and constant questions where I have to explain that it's just my screen protector. This forces me to get a new one practically every month, which is $10 for shipping every time I want a new one. It's very annoying and I feel that they shouldn't break this easily

Date of experience: July 17, 2018
Oklahoma
1 review
0 helpful votes
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No complaints
July 17, 2018

I received my gadget guard screen protector in a timely fashion. Forcing 100 characters for a review takes you from 5 to 3 stars

Date of experience: July 16, 2018
New Jersey
1 review
0 helpful votes
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Received quickly
July 16, 2018

I received my warranty screen protector in a timely manner but somehow already managed to get a tiny cracked in the protector although I have yet to drop my phone

Date of experience: July 16, 2018
Texas
1 review
0 helpful votes
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My gadgetguard lasted over a year and would be longer if puppy hadn't bit the screen! Saved my expensive phone with easy fast replacement guard.

Date of experience: July 16, 2018
Utah
1 review
0 helpful votes
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Received my product
July 16, 2018

Really good. I got everything earlier than I expected. I have been with Gadget Guard for the past 2 years and I love them.

Date of experience: July 16, 2018
Kansas
1 review
0 helpful votes
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Outstanding service
July 16, 2018

Online order was quick and easy. Refreshing to work with a company that stands behind their products.
Aleady received my order and have it installed

Date of experience: July 16, 2018
Minnesota
1 review
0 helpful votes
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Enter all the information in the computer was very time consuming. Once everything was entered it seemed to go a lot faster.

Date of experience: July 16, 2018
Alaska
1 review
0 helpful votes
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Fantastic Service
July 16, 2018

This is the second time i have ordered replacement Black Ice screens. The screens are great, my wife drops her 6S+ two to four times a day, so far it takes months before the Black Ice screen protector breaks, but the screen on her phones is just fine. Thanks guys you have a FANTASTIC product.

Date of experience: July 15, 2018
Canada
1 review
0 helpful votes
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I received the item who was damaged. I am in the process of making a case... I hope they will not make me pay for the shipping back and forth!...

Date of experience: July 15, 2018
Colorado
2 reviews
0 helpful votes
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Great thank you!
July 15, 2018

Great product, fast shipping. Have been using this product for years and it's nice to have free replacement

Date of experience: July 15, 2018
Florida
1 review
0 helpful votes
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Awesome
July 17, 2018

Came faster then expected was super happy and easy to put on. Was expecting 7 days came in 4 truly love the warranty from this company have screen protectors for my iPhone X iPhone 8 and my iPad 5 generation I wouldnt go anywhere without having gadget guard around protecting my items

Date of experience: July 15, 2018
Oklahoma
1 review
0 helpful votes
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Received my product, intact, in a reasonable amount of time and it works. (Now if only it could remedy the clumsiness that led to me dropping my phone repeatedly.) Thank you.

Date of experience: July 15, 2018
California
1 review
0 helpful votes
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Awesome
July 15, 2018

Exactly what I ordered. It helps protect my phone from scratches and cracks in the screen...

Date of experience: July 15, 2018
Wisconsin
1 review
0 helpful votes
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This is great
July 15, 2018

Always easy to get a replacement. Worth every cent. This is my 4rth one so far. Saved my phone from damage.

Date of experience: July 15, 2018
Abby T.
North Carolina
1 review
0 helpful votes
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Excellent
July 16, 2018

The shipping was fast! When I received the package it was in good shape! When I opened my package the glass protector was well wrapped and it came in one piece! Applying the new glass protector was easy! Im very happy with my new glass protector!

Date of experience: July 14, 2018
Wisconsin
1 review
0 helpful votes
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We all have caused a broken Guard but you can count o Gadgetguard to get a new one to you so your phone is safe.

Date of experience: July 13, 2018
Missouri
2 reviews
0 helpful votes
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Perfect!
July 14, 2018

This product did protect my phone when the trunk lid slammed down on it. The replacement of the gadget shield was hassle free and fast. I am very happy I purchased this product for my new phone. I will be recommending this Co. And product whenever the topic arrises.

Date of experience: July 13, 2018
Texas
1 review
0 helpful votes
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I have had a great experience with gadget guard. They have refunded me $100 towards repair of my broken Iphone without jumping through hoops.
Customer service was pleasant and fast.

Date of experience: July 13, 2018

From the business


gadgetguard.com
North Salt Lake, UT, United States