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Gadget GuardReviews 1,583

3.2
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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
Follow Erin F.
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I received my replacement quickly and it was easy to install. Im very satisfied with this screen protector and would purchase again.

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
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Totally protects the phone screen. It does not scratch or fog up. Ive cracked the Gadgetguard but never the phone screen. Recently dropped my phone about 8 feet onto rocks. Phone is A-OK!

Date of experience: July 24, 2018
Virginia
1 review
0 helpful votes
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I cracked my guard at a wedding and I'm so glad to be able to have it replaced for $5. Shipping took a week which was difficult only because some of us are used to Amazon prime instant gratification haha. Wonderful experience.

Date of experience: July 24, 2018
New Jersey
1 review
0 helpful votes
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Awesome Product
July 24, 2018

I use to not think about putting a protector screen on my cell phones until I broke my screen and couldn't afford to have it fixed. I bought a new phone and had a protector screen put on it and when I dropped the phone and the protector screen broke and not my phone I became a believer. GadgetGuard was super easy to work with and its so much easier to pay shipping charges of 10.00 instead of 50.00 or more.

Date of experience: July 24, 2018
Arizona
1 review
0 helpful votes
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Thank you
July 24, 2018

I will replace it very soon at the att store in the mall so they are responsible for its installation which they have seemingly not done correctly the last 2 times. I'll let you know...

Date of experience: July 24, 2018
New Jersey
1 review
0 helpful votes
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It already broke, by a minimal impact. If you run a quality business, you should send me free ones without paying shipping!

Date of experience: July 23, 2018
Canada
1 review
0 helpful votes
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Just as promised
July 24, 2018

Thank you I just received my replacement and all is good now.

Thanks
Tschirhart's Custom Billiards Inc, Canada

Date of experience: July 23, 2018
Illinois
1 review
0 helpful votes
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Great company!
July 24, 2018

The email process is easy to use. The screen on my Iphone has been saved by Gadgetguard twice now. Thanks Gadgetguard!

Date of experience: July 23, 2018
Michigan
1 review
0 helpful votes
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AWESOME!
July 24, 2018

BEST SCREEN PROTECTION YOU CAN HAVE! HAS SAVED MY PHONE FROM A CRACKED SCREEN MANY MANY TIMES. REPLACEMENT PROCESS IS SO FAST AND EASY... WILL ALWAYS HAVE ONE ON MY PHONE AND ALSO MY HUSBANDS1

Date of experience: July 23, 2018
Minnesota
1 review
0 helpful votes
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Its completely ridiculous that I have to pay 10 to replace my free lifetime replacement glass guarantee.

Date of experience: July 23, 2018
Idaho
1 review
0 helpful votes
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Received
July 24, 2018

I got the new glass, there was a slight flaw in the bottom left corner. It was bent up a small about causing it not to seal correctly. I put in for another one to be sent out.

Date of experience: July 23, 2018
Idaho
1 review
0 helpful votes
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REVIEW
July 24, 2018

FAST DELIVERY GREAT PRODUCT. I BOUGHT THE SCREEN PROTECTOR AT SPRINT WHEN I GOT MY IPHONE X AND IT WAS WORTH THE MONEY. AND IT WAS SUPER EASY TO PUT ON WITH NO BUBBLES WHICH IS GREAT!

Date of experience: July 23, 2018
Texas
1 review
0 helpful votes
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This is a great product. It has saved my screen on my iPhone many times! I would recommend this product. The service is FAST too!

Date of experience: July 23, 2018
Indiana
1 review
0 helpful votes
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Good service
July 23, 2018

This was easy to order a replacement and prompt delivery. The packaging protected the screen protectors very well.

Date of experience: July 23, 2018
Illinois
1 review
0 helpful votes
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Amazing deal
July 23, 2018

All 4 of us have iPhone 8s including two kids so protecting the screens is very important! Plus kids mess up And scratch it. I know I can get a new protection without paying a ton of money each time because of Gadget guards awesome guaranty!

Date of experience: July 23, 2018
Indiana
1 review
0 helpful votes
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Customer service
July 23, 2018

Excellent customer service-thanks! This is my 3rd iphone screen protector-BUT, phone is intact without a scratch! The black ice edition looks amazing on the phone and each time I've broken the screen protector, there has been no damage to the underlying screen. Gadgetguard is extremely quick with sending me a replacement screen protector and it was easy to request. Now I need to get one for my ipad!

Date of experience: July 23, 2018
Kansas
1 review
0 helpful votes
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Service
July 23, 2018

Appreciate the prompt friendly service I was provided recently in replacing my Black Ice Tempered glass for my iPhone

Date of experience: July 22, 2018
Pennsylvania
1 review
0 helpful votes
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This product is very good. I bought this for my husbands phone.On tome shipping. Didn't take long to get at all. Thank you for your prompt service.

Date of experience: July 22, 2018
Nevada
1 review
0 helpful votes
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I let my husband put the cover on and he left all kinds of bubbles in it. My OCD has me going nuts over this one. I am always breaking these things so it won't be long before I have to change it again. Wouldn't it be nice to make something that doesn't shatter! Especially for this price.

Date of experience: July 22, 2018
Utah
1 review
0 helpful votes
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Lifesaver
July 23, 2018

It saved my phone screen when i dropped it off the porch. My phone literally bounced off my porch into rocks and it was perfectly fine, thanks to the screen protector.

Date of experience: July 22, 2018