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Gadget GuardReviews 1,583

3.2
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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Great service
July 29, 2018

I never have an issue with ordering a replacement screen protector. Easy to use process and a quality protector that has saved my phone numerous times.

Date of experience: July 29, 2018
Florida
1 review
0 helpful votes
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Arrived
July 29, 2018

I received my order in a reasonable amount of time, however, the screen guard cracked when I put it on my phone.

Date of experience: July 29, 2018
Colorado
1 review
0 helpful votes
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EXCELLENT cOMPANY
July 29, 2018

Excellent Company to deal with. They stand behind their guarantee. They replaced my screen protector without any problems. The turn around time was great

Date of experience: July 29, 2018
Germany
2 reviews
0 helpful votes
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New screen saver!
July 29, 2018

Thanks so much for the new screen saver! Excellent service! I could not type anything on my screen and now it's brand new!

Date of experience: July 29, 2018
Colorado
1 review
0 helpful votes
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Highly recommend
July 29, 2018

I broke my screen and they replaced it with no questions. I highly recommend this product. Make sure that you register your product.

Date of experience: July 29, 2018
Georgia
1 review
0 helpful votes
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Perfection
July 29, 2018

I am so happy I enrolled in the Gadgetguard program when I purchased my new phone last year. The screen guard cracked twice and saved my screen and I received replacements very quickly and for only the cost of shipping.

Date of experience: July 29, 2018
Minnesota
1 review
0 helpful votes
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Extremely expensive for an item that breaks after a short time of gentle usage. Needs to be replaced often.

Date of experience: July 28, 2018
Nebraska
1 review
0 helpful votes
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A little frustrated because I just put it on and it already has a chip in it. I havent even dropped my phone. I was very happy how fast it was shipped and how easy it was to order a replacement

Date of experience: July 28, 2018
Washington
1 review
0 helpful votes
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Gadget Guard worked wonders to save my phone from a shattered screen! Just a few small cracks after it fell out of my pocket. I went online to see what I had to do to replace it and just minutes later I had a new one being sent! Lickety split. Thanks Gadget Guard.

Date of experience: July 27, 2018
Canada
1 review
0 helpful votes
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Waited to long...
July 27, 2018

Waited to long, but at the end of the day I received my package. Thank you...

Date of experience: July 27, 2018
Texas
1 review
0 helpful votes
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Could save me time
July 29, 2018

My screen cracks often. It would be great to be able to get 2 screen protectors in one order. I'm glad I have this and it really saves my phone, but it's like when I get a new protector, it breaks right away and I need to get another. Getting two at once would be awesome.

Date of experience: July 27, 2018
Virginia
1 review
0 helpful votes
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I will trust no other brand. :) I have used gadgetguard for years. I used one other brand once and was sorry. It did not protect my phone at all. This is clear to read and glass! It will break instead of my phone which is what you want. Plastic ones are cheap and foggy.

Date of experience: July 27, 2018
Tennessee
1 review
0 helpful votes
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Great service
July 27, 2018

Great service and product. Shipping has always been on time. Easy to install and you don't have to send back your old product

Date of experience: July 27, 2018
Massachusetts
1 review
0 helpful votes
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Gadget Great
July 27, 2018

Love the protector... just need a less destroying environment or I need to be more careful of my surroundings!

Date of experience: July 27, 2018
Texas
1 review
0 helpful votes
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My original screen protector was shattered, the screen underneath was in perfect condition. I asked for a new one under warranty and no questions were asked, I had my new protector in 4 days.

Date of experience: July 26, 2018
Florida
1 review
0 helpful votes
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Great product!
July 26, 2018

I bought this item when I purchased my I phone. The screen guard cracked after about a year. I received a replacement at no charge except for shipping. I am glad I bought this item and highly recommend it!

Date of experience: July 25, 2018
Minnesota
1 review
0 helpful votes
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Screen
July 26, 2018

Great screen stays on phone well. The only thing is it cracks easy and u have to replace more often than I would like

Date of experience: July 25, 2018
Wisconsin
1 review
0 helpful votes
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Ok product
July 25, 2018

I have had to replace my screen cover like 5 times now. I think $5.99 is a bit much to charge for shipping when the cover itself costs like 50 cents to make.

Date of experience: July 25, 2018
Nebraska
1 review
0 helpful votes
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Awesome
July 24, 2018

Great product, great service. This product has saved my phone many times when I thought my screen cracked and realized it was just the screen protector

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
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The glass cover broke pretty easily which was frustrating for something so expensive. And to pay $6 for a replacement (shipping) seems unfair because I doubt your cost of each glass is even $1. So feels like a bit of a sham.

Date of experience: July 24, 2018