Furniture In Fashion has a consumer rating of 4.03 stars from 172 reviews indicating that most consumers are generally satisfied with their purchases. Furniture In Fashion also ranks 32nd among Furniture sites. The most common issues with Furniture In Fashion are around customer service, which is not as good as expected by some customers.
I've done a lot of shopping at Furniture in Fashion and it is basically the only place I really shop. They have a wonderful policy, very helpful and I'm glad they're there. And they stand behind their product and if there is a problem like a partner thing, they fix it. I have complete confidence in them when I shop there. I don't have to worry about anything that's broken or something that needs to be replaced immediately. They're wonderful, very polite customer service and I've never come across anything different. They're always pleasant.See positive reviews
Avoid this company at all costs!!! They have the worst customer service I have ever had the misfortune of dealing with! I ordered a table £1300 which was advertised as 8 seater on their website, it came back only for it not to fit 8 seats around the table. Tried to tell me that in the picture the chairs are not under the table so ur not supposed to sit by the table with the chairs, basically to eat your dinner it would have to be on your lap. Trying to tell me I cant send it back and if I do I will need to pay.I'm really glad I paid through PayPal. Currently in the process of trying to claim it back.. and also have spoken to trading standards. Do not deal with this company they are nothing but a bunch of con artists!!! Aboslutely disgraceful. They lie about their terms and conditions which are on their website. They will try and offer your £50 to keep the unsuitable item. Below are the photos. How they can expect someone to sit that far away from a table to eat their dinner is beyond me! Trying to get a refund or even a bit of sense from this company is like trying to get blood out of a stone!See critical reviews
I completely agree. They advertise the items and yet haven't even sourced them from the manufacturer yet, I have instantly requested a full refund. Hopefully I will see this.
Should be based on Mars, where it would be safe from ripping people off!
Shop furniture online at furnitureinfashion.net. Dining sets, living room, bedroom & office furniture. TV stands, bar stools upto 75% off, free UK delivery!