Furniture In Fashion

Amazing customer service, came within 5 days and in perfect condition. Couldn't have asked for didley squat more! The boss is also a top fellah.

We ordered a side board back in November with an expectect delivery on the web site of 4/6 weeks. We received a call a week later explaining the delivery date would be more like 8/10 weeks. I wasnt in a rush so excepted.

THis was the last I heard until I chased in the middle of Jan for an up date and was told its was due late jan early feb at the latest. Again a little disapointed but not long to wait.

Early feb came, no communication! So chased again only this time no replies to emails, no one answered the phone. After checking companies house I became a little more concerned and gave a deadline to communicate with me or i would need to report the transaction as fraudulant. I atteped to call one lat time this time getting through to be told that the items wasnt available and did I want an alternative. I asked for a refund and they didnt offer straight away instead put me on hold for a time... they finnaly agreed to refund and send my money back which ill have to wait a further 3-4 days (acceptable with regards to banks).

In summary, they have really great products displayed however they dont hold stock, which could mean large delays on the items you order. Which isnt a problem until you add in their poor communication and lack of service which means that their is no guarantee they will ever be able to confirm a date and have no problem ignoring you while holdign your money.

I wouldnt want to use again.

High quality product and service
Customer service is outstanding
Product is outstanding
Would we buy again, yes!

Wonderful chest of drawers
Fantastic customer service
Very happy with my purchase
Highly recommend company

I Ordered A TABLE About 3 weeks ago I got a email saying it got damaged by delivery rung them up for a refund I'm still waiting