From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was decent service but the computer didn't fix the issues I had. Fixed some but my dash read outs won't allow me to clear anything or see milage. Could before but not with new computer installed
The ECM works as advertised. It is reconditioned and the price is the lowest I could find so I inspected it closely before attempting installation. I found 3 pins that were bent and would have prevented it from plugging in and could have resulted in significant damage. However I used some tweezers to straighten the pins and everything went together and works as expected.
After taking my order and payment i was told was going to received it within 5 to 7 days but suddenly there was a peek at on a part that was needed in order for my item to work. It took them 21 days to deliver my item. The part works as expected but took them longer than promised to deliver, it that's why my 3 star review.
I called Flagship One and spoke to a technician. He confirmed the correct PCM for my 98 ford ranger after I gave him my vin number. The PCM was plug and play.
The sales experience was wonderful and the lady I spoke to seemed very knowledgeable and knew exactly what I was talking about. I will definitely use them again if I ever need this type of part again.
My mechanic and I both searched for the part and the only place that had it was Flagship 1. With the lifetime warranty it was a no brainer and their customer service was excellent. I will be a lifetime customer.
Easy to order and worked plus can't complain with the warranty.
Good quality great customer service plugged right in.
They took their time to make sure the part I ordered was programmed and was the part I needed
Great fast service arrived on time an good condition
My AC was not working. The clutch on the compressor was not engaging. After working through the shop manual, it said replace the PCM. I tried it and it now works fine.
Thanks
I was kept abreast of the steps necessary to ensure that my product was completed to the specifications of my vehicle. Updated emails informed me of the process and of the delivery.
My experience was stress free and the email updates are very much appreciated. I was able to track my order easily. Talking to staff through the whole process impressed me, they are very helpful, answered all my questions. I would definitely recommend to family and friends for services at Flagship. Thanks
I found that Flagship was the only one that offered a plug and play ecm for my CTS. All others that were available would've involved transporting and programming. Needless to say it saved me $$$ on a 200k + mileage vehicle.
Great commination while my pcm was being programed and tested showed up sooner than expected worked right out of the box with no issues
Worked perfect. Like new again Good company will use again. Highly recommend easy process
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members