From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Really great customer service from keeping me up to date on the email side, letting me know how to set my ECM Up due to manufacturer specifications, and delivering me instructions on how to do it myself with paying a dealership hundreds of dollars for something so easy. Last thing i need to do is relearn my crankshaft positioning sensor. But everything else is Done hopefully this fixes all my issues. Thanks FLAGSHIP ;)
Package was lost for 2 days it took 3 weeks from time of order to receive package
So far the ECM is working just as it should, My truck has over 400.000 miles runs like new. Thanks
Was very pleased with the service and they were on the ball even when I gave them wrong info that were quick to let me know and follow up through the whole process
Easy order process. PCM worked perfectly. Pre-sales support was extremely helpful. Would definitely buy from Flagship 1 again.
Super fast shipping. Instructions were spot-on. Everything they said it would do, worked!
The ecm was plug and play it was the right type for my car.
Customer service was extremely good and I was kept well informed. Upon inspection of the computer, They found no issue with the computer and refunded most of the money I paid in advance except that for their time testing and the shipment back and forth Highly recommended and very satisfied with the service I received.
I bought a computer for a nissan frontier.and sending back my old one for a core of $200. I can later use..
This was my second time ordering a product from this company. First time I received my ECM in a timely manner as stated on website. My latest order was delayed several days. When I contacted the company via email I was told that the assembly line was very backed up. When I did finally receive my ECM it worked as advertised. All in all very good product for the money. I will use them in the future.
The new part is good solved one piece of the puzzle. Now for a time
Took a little while to get but at the price it was well worth it.
Worked well, took a little bit to receive my order
I am satisfied with the order. Part has been installed and is working fine. Thank you.
Everything went smoothly besides the timing of arrival. I was told 7 days ended up being 3 weeks. Not a big deal once it arrived in well condition but had me worried. I thought i might have been scammed.
Van was cranking but wouldn't start after installing the new part.
Mechanic found no spark from the computer to the auto shut off relay
What now?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.