Flagship One Inc

The entire interaction was seamless and easy.
Our reprogrammed engine computer part arrived 2 weeks after ordering, as promised by Fatima upfront. Fatima also sent multiple emails during the 2 week wait informing us where they were in the process of getting the part ready to be shipped. We appreciated the extra attention paid to the details.
The part installed easily. For the first 5-10 miles the engine idled rough and rev'd high but after those first few miles it found it's groove and so far ALL GOOD!
Thank you TEAM Flagship.

Took 3 weeks for them to finally send the pcm i ordered, then another 3 weeks for customs to clear it and tell me i owed them duty and taxes. After all the waiting i did and negative reviews i read i was extremely anxious expecting the pcm would be garbage and i wasted $350. I was happily mistaken. My truck fired right up, no more check engine no more misfires truck runs perfect so far. Im happy with this purchase, cant say everybody will have this experience but it worked for me.

Ordering was very easy. Clear and concise. Got exactly what I asked for in a very short time frame. These guys are truly legit. Thank you Flagship One. They provided me with a (PROGRAMMED) computer for a 97 Cadillac Eldorado, something no one else could do. No shops had the software to program my existing computer because GM dropped it and no longer supported it because of its age. Declared it obsolete. Back on the road again.

Ordering was a breeze, explanations were handled well be Sheila. Delivery was timely and as expected.
I was about a month after delivery having it installed and fixed all my issues but one. I still have no injector pulse. Obd 2 gives cam sensor code. I cannot read the 37 pin connector so it is sitting line at a repair facility for further diagnosis. I tried 2 different cam sensors and results are the same. Either cam sensor wiring or no signal from pcm I think

Worst customer service I have ever had! 8 months dealing with Gabriel(service rep) to finally receive a computer that worked in my 05 pt cruiser turbo. Pins were corroded but it worked. Only time I would hear from them is if I called. Gabriel would only send emails, never talked over phone. $600 spent was not worth the time or money to deal with this company. Lucky if you call an get an English speaking person you can understand. Never again!

I was a little skeptical at first because of mixed reviews, but Flagship came through. There was a delay from the supplier so my part was on back order about 30 extra days. The Accounts Manager, Princess C. Got involved and another person, Vance A. Kept me in the loop with periodic messages. When the part arrived…it was tripled package and worked as promised. All in all I was very satisfied.

Flagship had an aftermarket version of part available which I could not locate anywhere else, however the advertised shipping timeframe was wildly exaggerated. It took over 3 weeks for the part to arrive and this caused the unit to be down for the entire time. It was a huge interruption to service for our company and extremely frustrating. I would only purchase from Flagship again for non-time-sensitive items.

Needed a 2000 Grand Cherokee 4.0l PCM. Found this website online and was impressed by the reviews and amount of parts they showed. Found my specific part number on the site, ordered it, and was updated every step of the process. Plug and play as promised, no issues after installing. Would recommend to anyone looking for plug and play control modules of almost any kind.

Good selection, sometimes it takes a little longer to get the computer, but thats fine. Also, sometimes we have problems with programming and it says it's "plug and play". Overall, we're satisfied

Although there are many bad reviews, I can personally say my experience was pleasant. They were straight forward although communication was a little rough. Otherwise the shipping took 2 weeks start to finish but for the cost well worth it! Computer was indeed plug and play and has worked fantastic!

All good no complaints at all.shipping was a bit slow but they are on the other end of the continent.Not much can change that.Have not installed it yet been very cold up here in northern Alberta so I have to wait.Very easy process buying the ecm.Im very pleased. Thanks

Transaction went smooth. A very knowledgeable lady on the phone assisted with my order and installation process. I am pleased with their support. Thank you.

I bought 2 different reman ECMs from eBay both of which would cause the car to shut down while driving at just about any speed. So far the one I bought from flagship is working phenomenally, hasn't shut down once or thrown any codes. I was almost at the point of junking the car because the electrical issues are a huge headache. I will leave an update if it fails, but I'm confident it will be fine.

I call Flagship to if they had a PCM for my Chrysler T&C and they did, the sale representative was very helpful and with placing the order, she explain the process to me, I received regular update for the order and when it was ship, I got it two days early, put it in and everything worked great car runs like new. I want to thank them for a good job.

I purchased an ECU for my 2003 Silverado, the price was fantastic. I was immediately contacted by Ervir and was kept informed all along the way as well as after I received the product, which was quite quickly to add. Unfortunately after receiving the ECU I found out that it was not the problem and I asked to return the item. Even in this again they were very helpful. I would highly recommend them for your Control unit needs.

2006 Cadillac CTS, I came across these people online, after reviewing on YouTube I knew for sure what I needed to fix my car. I need a module flagship one was the cheapest, I ordered one from them it arrived in great shape. By the time they emailed me and told me my part have been delivered, already had it installed key learning system complete car running fantastic. If I ever never needed one again I highly recommend these people. God bless you and thank you for getting my car running again

This is a fantastic company. I purchased a new 1995 Lincoln Town Car ECM from flagship one, Inc. Extremely friendly & knowledgeable staff. I will come back here.

Web site is not accurate//upto date with correct pricing. After bringing it to their attention they indicated they would fix it and appreciated the feedback. I've ordered the part I needed and hopefully everything will go well. Update. Received part but unfortunately it did not resolve my problem. Turned out to be Tipm. I was able to return item for a full refund minus the programing fee no. That's customer service.I recommend Flagship1 without question

I was shipped a defective ECM for a Ford 6 liter diesel. Called and spoke with them. Every time a spoke with them ( at least 4 or 5 times) I was always told they would look into it and get back to me. They NEVER got back to me. I would call later and go through it all again. I finally got them to agree their part is defective, but they stopped responding at that point. I bought another from a company that was much more honest. Still no response from them.

First, I have used Flagship One before, just like then they came through with flying colors. This time however presented them with the problem of finding a unicorn as my ECU was NOT repairable and a long discontinued part. It took them a bit to find one, by no means too long, rebuilt it and got it shipped out to me. I took it to the Dealership, which BTW was unable to "find" the "anywhere", the Tech installed it and my car fired right off with NO additional programming required. Can't ask for more than that from Flagship One, simply put, "It Worked!"

I always text Janna B she's very helpfull. And fast. No problem so far! The shipping to Puerto Rico is not to bad.

-Hard to understand customer service reps
-refused to give the wholesale pricing I was promised after ordering 3 ECM's, constant inability to pull up my wholesale account or account history
-CONSTANT lack of communication, last ECM took over 2.5 WEEKS to get, over promised and under delivered
-Shipping label created 2 weeks before being shipped, no tracking number, called multiple times and got multiple different ETA's, lots of "Um and I don't know" responses

A friend recommended Flagship because he had a very agreeable experience. I replaced an ECU on a 20 year old truck and it was a very successful venture. I had my product in the specified time along with emails for specific instructions. It all worked beautifully and would recommend this company without any hesitation