Overview
Flagship One Inc has a rating of 4 stars from 3,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Instant Feedback
The ECM I ordered does not work after waiting weeks for it to be delivered. I reached out to customer service with no response. I had a mechanic come and try to see if it needed programming and the part does not even show on his system as being installed. When he removed the part, he said there was pieces on it that looked burnt and that there were pins missing in some of the plugs.
I'm very pleased with my experience. Ryan was very helpful when I called giving me the correct part number for my computer before I purchased. Kristen stayed in constant communication with me about the process with emails updating me. It was super fast shipping to Las Vegas and the mechanic just installed it today and he said it worked immediately! He was able to pull the codes and find the issue of why my car was stalling which ended up to be the throttle position sensor!
My mechanic had recommended Flagship and we are happy with this purchase! Thank you Flagship and I will be referring you in the future to people who need a reputable place to purchase their cars computer🥳
Your site was easy io use. I was able match my no. With a part no that you were selling. You emailed me to tell me there a delay because lots gf orders. That was nice Then you shipped it pority Thanks CBD Free shippibg the no. Maich
I ordered an ECU for a 1997 Jeep Wrangler TJ. Shipping was quick and packaged very well. Preprogramed, plug and play. Cranked right up! Great company and a fair price. Highly recommend.
Hi Ronald, Thank you for your kind feedback—it truly means a lot to us. Please don’t hesitate to reach out if there’s ever anything more we can do to help along the way!
I bought a computer for a 1990 ford. Which was a first year. Fuel injection motor, i believe. Flagship is very professional in what they do. I strongly admire there work. My truck runs like it rolled off showroom floor. Thank flagship!
Jay, thank you for sharing your fantastic experience. We're thrilled to hear your truck is running smoothly and appreciate your loyalty—looking forward to supporting your needs in the future!
2007 dodge charger pcm went out heard about this company from a friend easy to look up number to match old pcm fast and easy delivery to my location installed pcm car running excellent great product second time I have used them and always will
Jesus, thank you for sharing your great experience and trusting us again. We're thrilled to know your vehicle is running smoothly and will continue working hard to deliver fast and reliable solutions whenever you need them. Looking forward to assisting you in the future!
I ordered an ECM for 2002 Dodge Dakota. I was a little skeptical ordering online and everything seemed too simple to be true. It truly was a seamless experience. It was easy to install and has worked perfect! I really liked that you know what is happening during the process, you know when they have received your order, when it's being programmed and when it has shipped. There is no need to call or wonder what is going on. Thank you for providing quality work and an amazing customer service! I will always order form Flagship and also recommend this for anyone else out there!
Erica, thank you for sharing your fantastic experience and for trusting us with your order. We're delighted to hear the ECM was easy to install and our communication made the process smooth for you. Your recommendation means a lot, and we look forward to serving you again in the future!
I was having problem with engine stalling intermittently. Refurbished ECM from Flagship One worked perfectly out of the box and car if running fine so far. I have been struggling to fix this problem for the past 4 months.
Thank you so much, Tony, for sharing your experience—I'm truly glad the refurbished ECM solved your stalling issue and got your 1996 Celica running smoothly. It means a lot to us to know we could help after your ongoing struggle, and we're here if you need anything else down the road!
Item was exactly what I ordered and needed works great.The people I spoke with there we very friendly and polite.Thank you for a positive experience.Will keep you in mind when I need something else. Thanks again.
Ronald, thank you so much for your kind words and for sharing your experience. It truly means a lot to hear that everything worked perfectly and our team made a great impression. We look forward to helping you again whenever you need us!
Order this item on Saturday, programming and quality control competed by Thursday and in my mailbox by Saturday. My car is running better and the Transmission seems to be shifting a lot smoother. These guys are awesome.
Thank you
Robert, thank you for sharing your experience and kind words. We're thrilled to hear the new brain box is improving your car’s performance and that the process was smooth from start to finish. Knowing we could help get you back on the road with confidence means a lot to us!
The service, personal attention, shipment and costs were really good.
My mechanic installed successfully the CPU. And for a couple of days the light 'check engine' did not turn on. However, the light turned on once again. All other items like the sensor and fuse were replaced as well, and the problem persists. The issue is further investigated.
I had reservations at first, because there was a delay with delivery of the unit, but the unit works well. Very pleased. Once installed, it took a day for pending errors to clear, but they eventually did. Vehicle running well.
Good product kept me updated on all the progress and even went above and beyond after I got the product to help with install
I didn't even ask for help. They just sent me helpful tips in an email.
Thank you, flagship one
Thank you so much for the kind words, Nathan! We’re thrilled our support exceeded your expectations and truly appreciate you taking the time to share your experience. We look forward to being of help whenever you need us.
Excellent communication. Customer service returned calls promptly. One recommendation: there is no mention of needing to program replaced PCM with the transmission's solenoid id & solenoid strategy. Only indicated needing to reprogram keys.
I was skeptical to purchase a PCM from a third party, just because of the significant cost that comes with replacing a PCM. The part took about a week but they communicated with me the whole time through every step and delay. The part took less than 10 minutes to put in and worked like a dream. This will be the place I get parts from in the future as they need replacing over time.
This company saved me $1200 compared to the cost of having the part replaced at a dealership. Well worth the wait.
If you're debating, give them a try. The parts have lifetime warranties depending on the part you're replacing and they package them very, very well.
My first module, last year, was from a business in another state. This one was ok for a while. I soon started having issues. I decided to use a dealer for a repair and they suggested flagship one. 500 miles later i'm quite happy.
The ecu did not work. All my dash lights stayed on and my speedometer didn't work. It wouldn't let the transmission $#*! into high gear. All that was fine before I just lost power in two cylinders. The new one fixed that problem but caused many more.
Replacement computer was installed in a 2009 Infiniti. The replacement didn't look too fancy on the outside. I was quick to install and had Dealer program computer and keys back to new computer. Everything works and my vehicle is now back on the road. I paid $500 it took 3 weeks to get to me. In all reality it works and it has Lifetime warranty. Thank you 🙏
Amanda, thank you for sharing your experience so thoughtfully. We're glad the replacement computer backed by our lifetime warranty did the trick and that your Infiniti is running smoothly again. It means a lot to us to have your trust, and we’re here whenever you need support down the road.
Simple transaction, provide your vin# and or part # for your vehicle and Flagship One will hook you right up. I'm very satisfied so far and would highly recommend. Thank you Flagship One for making my car run great again. Customer For Life!
Jesus, thank you so much for your enthusiastic feedback and kind recommendation. We're delighted to hear everything worked smoothly and that your vehicle is running great again. Looking forward to continuing to serve you with the same ease and quality!
I received my computer in about a week. They emailed the instructions the day after I received the computer. The computer was easy to install. It took the locksmith about 10 minutes to do his part. Everything worked great and very happy with the results.
Thank you, Robert, for sharing such a detailed and positive experience. We're glad the part was easy to install and met your expectations so well. Knowing our service helped save time while working guarantees confidence and quality are top priorities here.
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- East Rockaway, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your excellent review and kind words. We truly appreciate your support and are committed to providing consistently reliable service you can count on. It’s a pleasure to meet your expectations, and we look forward to assisting you again soon.