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Flagship One Inc

Overview

Flagship One Inc has a rating of 4 stars from 3,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

service
219
value
207
shipping
211
returns
160
quality
201
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17,917 reviews
How would you rate Flagship One Inc?
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Hawaii
1 review
0 helpful votes
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Excellent service
February 23, 2025

Not sure yet if I'm happy but as of now it was easy to pay for the part.
Part installed and running great. Looking forward to getting the first 500miles in to calibrate computer.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Excellent customer service
March 9, 2025

Great experienced.
From day ordered was placed I was kept informed of each step. When I called I received information that was helpful. Ordered arrived on date I was given.

Date of experience: March 15, 2025
Sean K. Flagship One Inc Rep
1 week ago

Thank you so much for your kind words, Alice! We're thrilled our team was able to keep you informed every step of the way and deliver your order right on time. Your trust means a lot to us, and we're always here whenever you need assistance.

Canada
1 review
0 helpful votes
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Good service but product not working
March 20, 2025

The ordering of the ECU and the shipment process went great although the product is not working as of yet, I will need flagships help to try to get my pass lock System on this car working The process that was sent to me, does not seem to be programming the keys,

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Fantastic Service and price!
December 18, 2024

Was easy to find what I needed and to order. Sent my VIN so they could program the PCM/ECM all for one great price. Havent had any issues with the new computer. Jeep us much happier.

Date of experience: March 10, 2025
Sean K. Flagship One Inc Rep
4 days ago

Thank you, Walter, for sharing your experience! We're glad the programming process went smoothly and that your Jeep is running happily—looking forward to assisting you with any future needs.

Montana
1 review
0 helpful votes
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So for...Will turn over fine,,Wont Fire,checked connections, doesn't connect with OBD2 port.DONT KNOW,, If I understood your ad,it was reset, programed, install and go.Every thing you could throw at the problem I have. REALLY COUNTED ON ECM.LET YA KNOW😐

Date of experience: March 10, 2025
Louisiana
1 review
0 helpful votes
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Wasn't great
March 20, 2025

Ordered on Feb 15th, didn't get it until Mar 7th. Got a couple emails apologizing but they never answered any of my emails back. Overall, I'm not impressed.

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Disappointing
March 21, 2025

Received a computer for a dodge diesel truck and was skeptical because of the fact it had dirt and grime in the electrical plugs with metalic particles and oil in them. Cleaned them out and tried the computer and of course it did not work. The original computer would start the truck even intermittently. Sent it back and was told it tested fine and the only resolution was to send it back or send another unit but with no warrantee at all. Ya I'll pass. Not the way I expected it to be handled at all. They'll learn when they send that out to another customer that they are wrong. Purchased many units in the past but something has changed. Not impressed.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Excellent. Customer Service
March 21, 2025

Product ordered by my husband arrived quickly and exactly what was needed. Support in identifying the item needed by your customer service rep was excellent.

Date of experience: March 11, 2025
Sean K. Flagship One Inc Rep
1 week ago

Thank you so much, LILLiam, for your kind words! We’re thrilled to hear the support was helpful and your order arrived exactly when you needed it. Your satisfaction means a lot to us—looking forward to assisting you again in the future!

California
1 review
0 helpful votes
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Product didn't work
March 27, 2025

Ordered a new flashed pcm for my truck, it took several weeks for me to receive my shipment, that wasn't the issue. I installed the pcm and the engine would turn over but not run. So much for just plug and play installation.

Date of experience: February 22, 2025
Nevada
1 review
0 helpful votes
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Great purchase
March 24, 2025

You will need some info off the old ecm, and vin #. My new ecm arrived 2 weeks later, and popped back in. New ecm cleared all false codes. I did have a locksmith code my original key to new ecm.

Date of experience: March 14, 2025
Sean K. Flagship One Inc Rep
2 weeks ago

Thank you so much for sharing your detailed experience, Craig! I'm glad to hear the new ECM arrived quickly and solved the false codes — it sounds like you handled everything perfectly. We appreciate your trust and look forward to serving you again in the future!

Oregon
1 review
0 helpful votes
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DISAPPOINTED
March 20, 2025

YES SOMEWHAT DISAPPOINTED ON THIS PRODUCT (BCM) FOR A 2004 MALIBU. AT LEAST YOU COULD HAVE MAYBE WIPED OFF THE DIRT. THE DUCT TAPE THAT WAS HOLDING IT TOGETHER ALSO NOT VERY APPEALING. NEED MORE PRIDE IN YOUR WORK MAYBE. JUST A THOUGH (MY)

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Not programmable with VIN
March 21, 2025

Unfortunately after giving the company my vin number and programmed my key successfully. My car has a flashing check engine light and will not start. A waste of time and money….

Date of experience: March 11, 2025
Canada
1 review
0 helpful votes
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Flagship Experiance
March 20, 2025

I order my ECM from flagship unknown what to expect. Surprised indeed, excellent service! I was emailed every step of the rebuild. All i am able to say is thank for the service and Quality you gave.

Date of experience: March 10, 2025
Sean K. Flagship One Inc Rep
1 week ago

Thank you so much, Dale, for sharing your experience with us! We're thrilled to hear that the updates and quality met your expectations, and we truly appreciate your trust. Looking forward to continuing to provide excellent service whenever you need us!

Washington
3 reviews
0 helpful votes
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First rate experience from start to finish. My purchase was monitored along the way to make sure I got what I needed and that it was the right part the first time.

Date of experience: March 11, 2025
Sean K. Flagship One Inc Rep
1 week ago

Thank you, Jerry, for your kind words and for sharing your positive experience. We're glad to have been part of getting you exactly the right part the first time and greatly appreciate your trust in us. We look forward to assisting you whenever the need arises again!

Georgia
1 review
0 helpful votes
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Received an engine quickly.
March 21, 2025

We had a warranty engine. Flagship One was able to determine that the engine was still under warranty and shipped out a new one very quickly that I received within 2 days.

Date of experience: March 11, 2025
Sean K. Flagship One Inc Rep
1 week ago

Automotive, thank you for sharing your experience and recognizing our quick warranty service. We’re grateful for your trust and are delighted to have assisted you swiftly—your feedback truly motivates us to maintain top-quality support.

Washington
1 review
0 helpful votes
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99 Oldsmobile Aurora PCM
March 29, 2025

Quick and painless process. Showed up when they said it would, then was easily installed. Works great!

Date of experience: March 19, 2025
Sean K. Flagship One Inc Rep
2 weeks ago

J. B., thank you for sharing your experience. We're glad the part met your expectations and that the installation went smoothly. We appreciate your feedback and look forward to helping you again in the future.

Pennsylvania
1 review
0 helpful votes
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2004 Chevy colorado ecu
March 20, 2025

I purchased an ecu for my old Colorado and so far has fixed this issue of shutting off and saying reduced engine power. I am so far satisfied with my recently purchased item.

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Great Company
March 24, 2025

This product worked perfectly! Every stage of this purchase went smoothly from the first call to the arrival. It arrived when they said it would arrive. Thanks to all...

Date of experience: March 14, 2025
Sean K. Flagship One Inc Rep
2 weeks ago

Allen, thank you for sharing your smooth and positive experience—from the first call to delivery. We’re truly grateful for your trust and support, and we look forward to maintaining this level of service for you in the future.

Oklahoma
1 review
0 helpful votes
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'95 jeep cherokee sport ecm
March 20, 2025

Th at this was a rare vehicle was challenging i'm sure. The ecm works like new. It seems that the old ecm caused the tps to have dead spots. Also new injector wiring pigtails were installed

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Not nice
March 22, 2025

I've gotten five or six computers from this outfit and it was OK this one not good it took two months to get the computer finally the computer was not programmed with the right Vin number my customer dispute the charges so eventually my credit card company gave him all the money and I lost all that money I still got the original computer and I have got no answer from my representative princess

Date of experience: March 12, 2025