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How easy is it to get a hold of customer service at Flagship One Inc?
asked by Paul X. on 2/19/19
10 Answers
They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
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Sent email and waited several days (4 or 5) for a reply. Told me 1 warranty claim was used trying to get a non-defective unit. Now the warranty is exhausted? They just robbed me!
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I used email instead of phone and got good service.
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Not easy at all. They have caller I'd. They will ignore all your calls. Your best bet is to call from a different number every time.
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It's not about the money it is more about the solution for our problem anyone here that left a review will pay double to have his car fixed..... Usually it's not happening but When company don't answer or reply to VM email and not call back. More then 1 month

I am taking a break from everything that I am doing and I am taking any and all the phones computers tablets that can make a call in any way via internet my phone company my partner and then I am calling in the same time from all the devices to any department until someone answer at the same time I am looking where I can leave a review to try to help people not to do the same mistake like me. There bad BCM give me so many codes and I replaced so many sensors and still Every Time I am getting a new code. Nobody there to answer your question and definitely they don't know what is Customer service.

Hopefully that will help someone not to do a mistake and wasting there time.....
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Good luck, you'll probably get put on hold for about 20-45 minutes before you can talk to someone. But by then they probably won't even help you. They will say talk to your account manager. They will transfer you to a VM.
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Most difficult process. There are no supervisors. Calls are answered after extended wait periods or the calls are dropped
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NO, ABSOLUTELY NOT! UNLESS YOU HAVE LOTS OF PATIENCE BE PREPARED TO BE ON HOLD FOREVER, EVEN THEN YOU WILL MOST LIKELY GET DISCONNECTED!
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You can't! I'm beginning to think they don't even sell anything. Looks like they just charge your card and leave you hanging!
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Poor very very poor. Try for yourself. It's simple FS1 is a fraudulent company and its methods to deceive the public you would think the town of Lynbrook would not want a company like this to be associated with their community.
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