They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Sent email and waited several days (4 or 5) for a reply. Told me 1 warranty claim was used trying to get a non-defective unit. Now the warranty is exhausted? They just robbed me!
I used email instead of phone and got good service.
Not easy at all. They have caller I'd. They will ignore all your calls. Your best bet is to call from a different number every time.
It's not about the money it is more about the solution for our problem anyone here that left a review will pay double to have his car fixed..... Usually it's not happening but When company don't answer or reply to VM email and not call back. More then 1 month
I am taking a break from everything that I am doing and I am taking any and all the phones computers tablets that can make a call in any way via internet my phone company my partner and then I am calling in the same time from all the devices to any department until someone answer at the same time I am looking where I can leave a review to try to help people not to do the same mistake like me. There bad BCM give me so many codes and I replaced so many sensors and still Every Time I am getting a new code. Nobody there to answer your question and definitely they don't know what is Customer service.
Hopefully that will help someone not to do a mistake and wasting there time.....
Good luck, you'll probably get put on hold for about 20-45 minutes before you can talk to someone. But by then they probably won't even help you. They will say talk to your account manager. They will transfer you to a VM.
Most difficult process. There are no supervisors. Calls are answered after extended wait periods or the calls are dropped
NO, ABSOLUTELY NOT! UNLESS YOU HAVE LOTS OF PATIENCE BE PREPARED TO BE ON HOLD FOREVER, EVEN THEN YOU WILL MOST LIKELY GET DISCONNECTED!
You can't! I'm beginning to think they don't even sell anything. Looks like they just charge your card and leave you hanging!
Poor very very poor. Try for yourself. It's simple FS1 is a fraudulent company and its methods to deceive the public you would think the town of Lynbrook would not want a company like this to be associated with their community.