asked byon 4/10/19
Scammers they make you think it's a lifetime warranty but if there is a issue it's only repair or replacement which means if you were broke down and you purchase from them it's four weeks to get then if it doesn't work you can't get your money back you have to send it in and then wait another long length of time and then the replacement probably won't work.
I dont know if there a scam or not but customer service sucks ass and cannot answer the phone with a damn customer service training level and try to get orders out in an orderly fashion not just make up an excuse and say shipping the delay for one to two days for two to three months and i have still not get my ecm yet
Scam! Really wish I had done more homework. FS1 has a cool website and online store and the ease of ordering made me think this would be a smooth transaction. It has been anything but. I received a product that has been tested by multiple mechanics (at no small expense) and proven to be BAD. It happens. So I called and was immediately told that basically, they don't make mistakes. However, if I wanted to return the part, they would test it before telling me I am wrong. I was shocked at the attitude, but did as instructed, and... crickets. I sent follow up email. I tried chatting. I have never experienced such lackadaisical response to a client that simply wants to spend their hard-earned money to buy a need part for an inoperable vehicle they need to function. I suggest buying from ANYWHERE else. I would buy from a guy with a sign on the side of the road faster next time. I may as well have, because I am getting similar results. I am now searching for a new source to buy the part, hopefully one that works... and believe me, I will be checking the reviews better. I am assuming I can kiss my money goodbye, even if I do get response, it will be too late. This has been almost a month long process at this point. VERY frustrated and disappointed and worse, now am out a vehicle even longer than planned because I have been waiting on a response. DO NOT BUY THE PART HERE. TRUST THE NEGATIVE REVIEWS. I HAVE NOTHING TO GAIN BY WARNING YOU. I WISH I HAD LISTENED.