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Flagship One IncReviews 3,935

4.1

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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19,041 reviews
California
1 review
0 helpful votes
Follow Yvette O.
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I received the computer module before expected, I had it installed and everything is working perfectly. Highly recommend

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Great ECU
May 7, 2024

You guys gave me a different ecu than what the dealership told me I needed. You were right and the dealership was wrong. Good lookin out

Date of experience: April 27, 2024
North Carolina
1 review
0 helpful votes
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Good Experience...
May 7, 2024

Fast Response Fast Shipping As Described... Thanks. Have ordered from Flagship before...

Date of experience: April 27, 2024
New York
1 review
0 helpful votes
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Overall everything was good
May 7, 2024

Work with AutoZone placed order for customer with exception of slight delay with programming everything was great will definitely use again for future needs

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Exactly what I needed
May 7, 2024

Very professional exact part I needed would order from them again.

Date of experience: April 27, 2024
Mexico
1 review
0 helpful votes
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Worked great
May 7, 2024

Everything worked good just haven't had time to drive the car much due to me having to travel out of the country

Date of experience: April 27, 2024
Puerto Rico
2 reviews
0 helpful votes
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It was an easy, gast and reliable service… Customer Services were either calling, texting or emailing to ensure proper part

Date of experience: April 27, 2024
Arkansas
1 review
0 helpful votes
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As promised!
May 7, 2024

On time and everything was exactly how they explained it!

Date of experience: April 27, 2024
Ohio
1 review
0 helpful votes
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Great place
May 7, 2024

Found just what I needed. Sent me plenty of e-mails to follow
Thanks will definitely recommend you

Date of experience: April 27, 2024
Eswatini
1 review
0 helpful votes
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I'm satisfied works well
May 7, 2024

It did the job and works good. Definitely worth the try on ordering from flagship and definitely better quality than most. I have a diesel so I had to recalibrate a couple injectors nothing major and expected for a new computer. Fixed the communication issues and looks vary well sealed so moisture doesn't get in it. Moisture is what caused the oem to fail. So was a vary good feeling seeing it appears prepped properly then sealed up tight.

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Always a great product
May 7, 2024

I have ordered for you guys a few times now and like always everything is working as needed thank you so very much

Date of experience: April 27, 2024
Oregon
1 review
0 helpful votes
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Very satisfied with service and quality
May 7, 2024
Updated review

High quality parts and service and the price was right. Fit and ran first try. I had a problem getting signed in but everything went perfectly after that. Thank you

Date of experience: April 27, 2024

Part of your your checkout had to be had to be filled...
March 23, 2024
Previous review

Part of your your checkout had to be had to be filled in multiple times. The card number three times and #3 was the same as the first and second time. The phone # should state only numbers, no spaces or - between #s

Date of experience: March 13, 2024
Wyoming
1 review
0 helpful votes
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Great customer service
May 7, 2024

I like how they are able to help when no one else can

Date of experience: April 27, 2024
Maryland
1 review
0 helpful votes
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Flagship has done a great job keeping me updated about anything that was being done to the pcm I ordered. Unfortunately like many have found there's bugs that need to be worked out in any reprogrammed computer. I'm currently awaiting a reply for a minor issue with mine. Overall would recommend.

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
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Good great product
May 7, 2024

I received it fast in mail and it works good for a good price I recommend this company to anyone

Date of experience: April 27, 2024
New Jersey
1 review
0 helpful votes
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Ecm
May 7, 2024

Ease of ordering,great customer service only side note once product was ready I was emailed I would get tracking that never happened. My bf had to go back to Florida in the mean time,only the part had been here delivered and was sitting on the floor of apt building. So he hasn't been able to install it yet. I will give follow up review once part is replaced.

Date of experience: April 27, 2024
Tennessee
1 review
0 helpful votes
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Didn't have to use it.
May 7, 2024

Didn't have to use it as I had a bad cell in the battery. Kept it just so I have a go to when the ecu does go out.

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
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Great parts
May 7, 2024
Updated review

Website was easy to use and the instructions that came with the part made it even easier

Date of experience: April 27, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.


Easy to use
February 22, 2024
Previous review

Easy to use

Date of experience: February 22, 2024
Colorado
1 review
0 helpful votes
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It worked
May 7, 2024

It worked the first time. Old Jeep that had a burned out computer due to bad alternator

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
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Satisfied customer
May 7, 2024

For whatever reason it seemed the ECU for my 2008 Nissan titan was extremely difficult to fix or find anywhere so after about a month of dealing with local mechanics decided to just fix it myself and Flaship popped up. Was skeptical from some bad reviews they got but decided to go with them since my options were limited. Ended up having to send them my ECU to repair and had it back to me within a week and popped it in and truck fired right up. I definitely would recommend them

Date of experience: April 27, 2024