Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Fast Response Fast Shipping As Described... Thanks. Have ordered from Flagship before...
Work with AutoZone placed order for customer with exception of slight delay with programming everything was great will definitely use again for future needs
Very professional exact part I needed would order from them again.
Everything worked good just haven't had time to drive the car much due to me having to travel out of the country
It was an easy, gast and reliable service… Customer Services were either calling, texting or emailing to ensure proper part
On time and everything was exactly how they explained it!
Found just what I needed. Sent me plenty of e-mails to follow
Thanks will definitely recommend you
It did the job and works good. Definitely worth the try on ordering from flagship and definitely better quality than most. I have a diesel so I had to recalibrate a couple injectors nothing major and expected for a new computer. Fixed the communication issues and looks vary well sealed so moisture doesn't get in it. Moisture is what caused the oem to fail. So was a vary good feeling seeing it appears prepped properly then sealed up tight.
I have ordered for you guys a few times now and like always everything is working as needed thank you so very much
High quality parts and service and the price was right. Fit and ran first try. I had a problem getting signed in but everything went perfectly after that. Thank you
Part of your your checkout had to be had to be filled in multiple times. The card number three times and #3 was the same as the first and second time. The phone # should state only numbers, no spaces or - between #s
I like how they are able to help when no one else can
Flagship has done a great job keeping me updated about anything that was being done to the pcm I ordered. Unfortunately like many have found there's bugs that need to be worked out in any reprogrammed computer. I'm currently awaiting a reply for a minor issue with mine. Overall would recommend.
I received it fast in mail and it works good for a good price I recommend this company to anyone
Ease of ordering,great customer service only side note once product was ready I was emailed I would get tracking that never happened. My bf had to go back to Florida in the mean time,only the part had been here delivered and was sitting on the floor of apt building. So he hasn't been able to install it yet. I will give follow up review once part is replaced.
Didn't have to use it as I had a bad cell in the battery. Kept it just so I have a go to when the ecu does go out.
Website was easy to use and the instructions that came with the part made it even easier
For whatever reason it seemed the ECU for my 2008 Nissan titan was extremely difficult to fix or find anywhere so after about a month of dealing with local mechanics decided to just fix it myself and Flaship popped up. Was skeptical from some bad reviews they got but decided to go with them since my options were limited. Ended up having to send them my ECU to repair and had it back to me within a week and popped it in and truck fired right up. I definitely would recommend them
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!
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