From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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They sent me a bad ecm made me pay to ship it back and only refunded 53 dollars back. The broken core itself was worth over 70. Their phone customer service is lousy and they charge you for their mistakes. They don't care about their customers and their return policy is designed to cheat people out of as much money as they can if you are unhappy with FS1's service.
Do not purchase from them. You will be lucky if you receive you item, and if by chance you do, it probably won't work. Look at Google reviews. Flagship one is presistant on creating fake reviews of their site. Just look how many was created on 4/8 alone. They employ a review site by the name of Trustpilot to keep their ratings above a certain goal. If you don't believe me, try leaving a negative review there, it will be removed within 48hrs. Please do your homework before making a purchase. It took me 3 months to get a refund, not by flagship one. But by the bank.
This company sends defective products and refuses to accept any responsibility. Worst company ever! Do not use this company!
Easy to find what I needed and order it and pay for it.
It arrived as they promised and fit perfectly.
Cheaper than anywhere else with a lifetime warranty.
Great Job.
If you're smart, you'll stay away! I ordered a pcm and paid for it to be expedited and here it is 11 days and being sent in the mail after o canceled the order 4 days ago! Cmon, really? There is never a supervisor or someone to help you it's always a rep telling you some bull$#*! like they understand and they are sorry. The problem is people are running usinesses too, and depend on services to get things done. I will never order again, for those of you considering, you've been warned!
Call all computer resources, they are excellent
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members