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Flagship One IncReviews 3,935

4.1

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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19,063 reviews
Missouri
1 review
0 helpful votes
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Parts
May 7, 2024

Your company is awesome thanks for the great part and communication

Date of experience: April 27, 2024
Arizona
2 reviews
0 helpful votes
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Worked but was messy
May 7, 2024

Part was awesome worked great gor my mom's car up and running but there was over spray all over the terminals had to clean them off to be sure of good connection. Someone didn't mask it off when they painted the part.

Date of experience: April 27, 2024
Germany
1 review
0 helpful votes
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ECU Chrysler 300C Hemi
May 7, 2024

Send without Problems. Very fast...top Service. Big thanks to the Team from Flagship one 👍🏻

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Great service
May 7, 2024

Sent my ECU for cloning and a week later got my new plug and play ECU. The car doesn't have anymore issues or codes and passed inspection. They keep me informed every step of the way.
Thank you Flagship One!

Date of experience: April 27, 2024
Washington
1 review
0 helpful votes
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The product was as stated and showed up we'll packaged and in a short amount of time

Date of experience: April 27, 2024
Oklahoma
1 review
0 helpful votes
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Great!
May 7, 2024

This was great, everything worked perfect! Much less than taking it to a dealership!

Date of experience: April 27, 2024
Washington
1 review
0 helpful votes
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Ordered an ECM for a diesel Jeep Liberty. Within a week the ECM arrived and was plug and play, as advertised. They may have been cheaper options out there, but when you consider the warranty and quality of service this was the best option for me.

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
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Fast delivery as described the ecm works perfect easy to install

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Happy with services
May 7, 2024

Flagship staff was very professional and got me what I needed. She kept me updated on every thing that was going on, and they sent the product to me quickly once it was prepared. Very satisfied.

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Quality
May 7, 2024

Great Product and Service, fast shipping worked great as it should

Date of experience: April 27, 2024
Washington
1 review
0 helpful votes
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Wonder
May 7, 2024

Great customer service and my order was done perfectly

Date of experience: April 27, 2024
California
1 review
0 helpful votes
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Easy as Apple Pie
May 7, 2024

It was a good experience and am happy with the purchase.

Date of experience: April 27, 2024
North Carolina
3 reviews
0 helpful votes
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Great service and quality
May 7, 2024

Fast service. Product as described
And most importantly, the ECM was plug and play and started first time. Excellent

Date of experience: April 27, 2024
New Jersey
1 review
0 helpful votes
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Avalanche 2500 8.1 ecu
May 7, 2024

Ordered a replacement ecu for my 2005 Chevy avalanche 2500 8.1. It arrived quickly. Programmed to the truck easily and works great. Improved the throttle response. The transmission shift points and fuel milage.

Date of experience: April 27, 2024
Michigan
1 review
0 helpful votes
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Good owner
May 7, 2024

Little slow time matters when they are down need there truck for work

Date of experience: April 27, 2024
Illinois
1 review
0 helpful votes
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Dodge charger
May 7, 2024

It was very quick and correct in I would shop here again

Date of experience: April 27, 2024
Kansas
1 review
0 helpful votes
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Took a few weeks to get
May 7, 2024

Took twice as long to receive than part was originally advertised for

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Replace PCM on 2015 F150
May 7, 2024

The part was delivered, fit and worked as guaranteed. Excellent communications.

Date of experience: April 27, 2024
South Carolina
1 review
0 helpful votes
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Great company
May 7, 2024

Checked in with me after I got the unit unit works fine
They made sure it was compatible with my truck

Date of experience: April 27, 2024
Georgia
1 review
0 helpful votes
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Decent.
May 7, 2024

Product functioned once I finally received it after a month. When it did arrive, it wasn't pre-programmed as stated during order. Overall, decent product but someone without programming capability would have had a useless product.

Date of experience: April 27, 2024