Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Your company is awesome thanks for the great part and communication
Part was awesome worked great gor my mom's car up and running but there was over spray all over the terminals had to clean them off to be sure of good connection. Someone didn't mask it off when they painted the part.
Send without Problems. Very fast...top Service. Big thanks to the Team from Flagship one 👍🏻
Sent my ECU for cloning and a week later got my new plug and play ECU. The car doesn't have anymore issues or codes and passed inspection. They keep me informed every step of the way.
Thank you Flagship One!
The product was as stated and showed up we'll packaged and in a short amount of time
Ordered an ECM for a diesel Jeep Liberty. Within a week the ECM arrived and was plug and play, as advertised. They may have been cheaper options out there, but when you consider the warranty and quality of service this was the best option for me.
Fast delivery as described the ecm works perfect easy to install
Flagship staff was very professional and got me what I needed. She kept me updated on every thing that was going on, and they sent the product to me quickly once it was prepared. Very satisfied.
It was a good experience and am happy with the purchase.
Fast service. Product as described
And most importantly, the ECM was plug and play and started first time. Excellent
Ordered a replacement ecu for my 2005 Chevy avalanche 2500 8.1. It arrived quickly. Programmed to the truck easily and works great. Improved the throttle response. The transmission shift points and fuel milage.
Little slow time matters when they are down need there truck for work
It was very quick and correct in I would shop here again
Took twice as long to receive than part was originally advertised for
The part was delivered, fit and worked as guaranteed. Excellent communications.
Checked in with me after I got the unit unit works fine
They made sure it was compatible with my truck
Product functioned once I finally received it after a month. When it did arrive, it wasn't pre-programmed as stated during order. Overall, decent product but someone without programming capability would have had a useless product.
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!