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Go-Parts

Overview

Go-Parts has a rating of 4.3 stars from 727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.

service
107
value
11
shipping
11
returns
5
quality
11
This company responds to reviews on average within 6 days

Instant Feedback

1,370 reviews
How would you rate Go-Parts?
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Florida
1 review
0 helpful votes
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EBay sucks
March 31, 2025

Ordered from RH side mirror ebay. Arrived damaged and I took pictures right out of the box. Pain in *******@ss to go through the return to vendor process. Then the vendor claimed it was advertised with no glass and a quarter size hole in the turn signal plastic. They said I did not look at all the pictures. More BS. Then they charged me a restocking fee of $27 which I recovered eBay having filed a dispute with Visa the day I receive it. Atl Auto was the vendor.

Went to Go-Parts. Paid more but the mirror looks brand new. You guys are the best.

Date of experience: March 24, 2025
Ohio
1 review
0 helpful votes
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Your website is trash
April 17, 2025

Get my order number and link to check on it - it goes to a lady who bought something 2018 and all her info showed up - name address etc. so you website it broken - it doesnt matter to me except thinking someone somewhere down the road will enter their order number and probably it will show all my personal details - so that's nice. It does not matter as i will never deal with you all ever again.

Date of experience: April 7, 2025
Go P. Go-Parts Rep
2 weeks ago

Hello,

We are sorry for the incorrect information and we have brought this to the attention of our Tech Department to be corrected.
A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

UPS Tracking Number: 1ZE21K760309647225
https://www.ups.com/track?loc=en_US&requester=ST/trackdetails

Kentucky
1 review
1 helpful vote
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Great fast service
April 19, 2025
Updated review

Fast delivery with good customer service not that I had to call them this time. A order from a couple of years ago I had to do a return which was no fault of theirs they honored my return. Great people in the office there.

Date of experience: April 9, 2025

Great fast service
April 11, 2025
Previous review

Great fast service.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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Hyundai splash shield
April 9, 2025

Ordered an aftermarket front splash shield for a 2017 Hyundai Sonata. The received part was very close to the original, but not exact in terms of dimensions and layout of the holes. It took some fiddling and drilling new holes to attach it securely. It will work fine but if I wasn't handy it would have been very frustrating. Honestly I was sort of expecting this due to conflicting reviews that said "exact match - great!" and "didn't fit - boo!"
Bottom line: If you have a stock 2017 Hyundai Sonata (i. E. not Hybrid, Sport, SE, etc), this part isn't an exact fit but it can be made to work.

Date of experience: March 30, 2025
Florida
1 review
1 helpful vote
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Quick repair needs quick service
April 15, 2025

Wife ran over something on the road in an unlit road at night. The plastic splash shield behind the front bumper was ripped in half and part was missing. She was going out of town in 5 days so I placed the order and it arrived the night before she left. In the morning I was able to install it just in time. Thankfully it was an exact match and went on without any trouble. Thanks for helping me make a quick repair on the wife's Mazda3.

Date of experience: April 5, 2025
Missouri
1 review
1 helpful vote
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Parts you can trust!
April 19, 2025

I needed a new grill for my 2013 VW Beetle before I get it wrapped. Go-Parts had what I needed at a much lower price than direct from VW. The parts arrived in great condition and in timely manner and will be installed in a couple of weeks!

Date of experience: April 2, 2025
Louisiana
1 review
1 helpful vote
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Perfect Experience
April 23, 2025

Quick delivery on a Jaguar part. Was the exact part that I needed; some people have had issues with other sites sending them a noncompatible part. Got the right sensor in like 3 days.

Date of experience: April 13, 2025
California
1 review
0 helpful votes
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Items were broken.
April 12, 2025

Received the item in a timely manner, but when removing them from the packaging, the driver side cover was broken.

I would either like a refund or the item replaced.

Date of experience: April 1, 2025
Go P. Go-Parts Rep
3 weeks ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Maryland
1 review
0 helpful votes
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2019 Mazda CX 5 right side mirror
March 27, 2025

I read about the site's ability to provide high quality replacement mirror after my wife clipped a mailbox and the mailbox won. Purchased the mirror and then picked up the color matched cover from Mazda direct. Received in the mail today. Put the cover on, followed a YouTube video and had the replacement done in about an hour. As advertised, quality is excellent, price was fantastic and all functions work great.

Date of experience: March 17, 2025
Washington
1 review
0 helpful votes
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Part ordered does not fit
March 10, 2025

The parts ordered did not fit my car even though the website claims it was an oem fit. The returns process was a pain and the team took weeks to follow up on refunds or offering a replacement item. Overall I will not be buying from this company again.

Date of experience: March 3, 2025
Go P. Go-Parts Rep
2 months ago

We sincerely apologize for the inconvenience you experienced with your recent order.
Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Alabama
1 review
0 helpful votes
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Worked pefectly!
March 12, 2025

Needed to replace the fog light assembly on my wife's car. The dealership wanted 250 or more for it. Got it here for WAY less. Installed quickly and easily and will buy more from here when my wife destroys those.

Date of experience: March 11, 2025
Florida
1 review
1 helpful vote
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The ordering process was easy and even though they have no customer service phone lines, I used the chat twice and both times got awesome help.

Date of experience: April 4, 2025
Florida
1 review
1 helpful vote
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Nice service
April 23, 2025

I need a part for my car that it was difficult to find so I could find it here. There is a plenty autoparts here that everybody can find

Date of experience: April 10, 2025
Virginia
1 review
0 helpful votes
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Average Experience
March 30, 2025

Buying the part was the easy part but getting in contact with them to return my item seems impossible

Date of experience: April 1, 2025
Canada
1 review
1 helpful vote
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Easy Processing
April 2, 2025

Ordering the part and delivery of the part I ordered was painless and quick.
I would recommend this site to anyone that needs replacement car parts.
It was a great experience

Date of experience: March 23, 2025
Washington
1 review
1 helpful vote
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Wrong size part for car
April 3, 2025

Filtered my car through the website and ordered my part, it arrived on time but was the wrong size entirely, it was too thick and not long enough.

Date of experience: March 24, 2025
California
1 review
1 helpful vote
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Great part, fast shipping
April 24, 2025

The website is easy to navigate, the part was quality and got delivered in a timely manner.

Date of experience: April 14, 2025
Iowa
1 review
1 helpful vote
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Some difficulty determining exact model match. So many options. The order arrived with two mirrors when I thought I was ordering only one. It's OK. I might break one trying to install it.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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Thank you
March 22, 2025

I ordered two parts & one arrived later than the other. I was tripping & emailed customer service & got same day response & my part was delivered same day. Just wasn't patient enough

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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The atom arrives sooner than I expected
March 4, 2025

The item that I received did not fit my motorcycle, even though the one that was sent to me should have. They corrected the situation without any issue which I'm grateful for.

Date of experience: February 22, 2025