Overview
Go-Parts has a rating of 4.3 stars from 727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.
Instant Feedback
Ordering was fast and Easy thank you for getting it out to us so quickly
Perfect fit and the little light works! Easy installation.
There were no issues with the product, and arrived in a timely manner.
Part was exactly what I asked for and this was one of only two places I could find it.
Thanks I would recommend!
Items was as described and the shipping was quick!
The part fit perfectly and functioned as expected.
Bad
Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside.
We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work.
I'll be in contact for replacement or refund.
The parts ordered did not fit my car even though the website claims it was an oem fit. The returns process was a pain and the team took weeks to follow up on refunds or offering a replacement item. Overall I will not be buying from this company again.
We sincerely apologize for the inconvenience you experienced with your recent order.
Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I wish someone respond to my message gor returning this part
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Good. No issues on delivery. Part different from wen site picture but it was the right pattern.
The listing said that the radiator would fit my 2019 ram 1500 classic, but it doesn't must be two different radiators that fit that truck
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I was told I would get email & text notifications when my order was going to ship, which never happened. Other than that, everything was fine
We sincerely apologize for the inconvenience caused by the lack of tracking information. Your order was successfully delivered on March 10,2025, at 5:40 PM. Below, you will find a copy of your tracking details. Should you require any further assistance, please do not hesitate to reach out. We wish you a wonderful day.
USPS Tracking Number: 9234690284173700787715
Actual Delivery: March 10,2025, 5:40 PM
https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=9234690284173700787715
The description is not very clear, for example, I am buying a part that is supposed to be painted. It does not specify if it is painted and what color it is painted on. It is very hard to tell from the image. And the image given is very limited in terms of number and quality. I can't zoom into see the better quality.
Thank you for your valuable feedback regarding your recent shopping experience. We are pleased to hear that you find the car part excellent; however, we sincerely apologize for any confusion caused by the product description and images. Your comments about the clarity of the painting details and the quality of the visuals are duly noted, and we will work diligently to enhance these aspects for a more informative shopping experience. We appreciate your input and are committed to improving our services.
Over all the order tracking information was delayed for expected delivery date based on repairs needed done
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Got my order within a week or so from ordering a new tail light and passenger mirror. I've actually have been ordering from Go-Parts since 2015!
Had to order bumper guard for vehicle arrived in 3 to 4 days after ordering
The web site worked really well.It was easy to find my mirror on the web site. It arrived when they said it would. It fit my truck properly.
This last experience wasn't the best. It took almost a week for the part to arrive. I ended up ordering from another company, and received their part before your part arrived by a few days. That's why I'm returning your part for a refund.
We sincerely apologize for any disappointment regarding the delivery time. Our orders generally require 1 to 3 business days for processing, in addition to 3 to 5 business days for shipping. Your order was processed on January 13,2025, and was delivered on January 16,2025. While we are glad to have fulfilled our delivery commitment, we regret that it did not align with your expectations for a quicker arrival. If you need any further assistance, please feel free to contact us. Have a wonderful day.
We ordered a radiator and got a great deal! It unfortunately arrived damaged but was cheap and easy to fix for proper installation. If it was not damaged we would have given a 5 star review.
The cost of the part was $7.21. The shipping cost from New York to Ohio was $23.00 which was expensive and ridiculous as I have purchased many parts from New York and never paid that shipping cost. I should be refunded a partial cost of shipping. The company Go-parts should do the right thing or I would not purchase again.
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- Alpharetta, Ga, United States
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Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts