Overview
Go-Parts has a rating of 4.4 stars from 729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.
Instant Feedback
I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!
Had what parts I needed and was quick on delivery no hassle!
I needed a new side mirror for the car. Every places I looked at did not include the back cover for some reason. Go-Parts did. The shipping was quick and the mirror was shipped in a way that there was no way to get damaged in transit. I would recommend this company in a heartbeat.
Easy ordering process, parts were as ordered and arrived quickly
I double checked, and triple checked, but I still got the wrong part
I have not installed them yet but the parts appear to be what I needed.
The lights would not fit initially. Some use of a round file to enlarge the holes in the truck where the bolts and adjusters fit and they went in. Other than that the installation was straightforward.
I like the lights. The 32-year-old housings (1992 Dodge Dakota) were quite faded, and I can now see much better at night. And they look much better as well.
Order a passenger headlight and received it within a week it's pretty fast.
Positive experience but I was never contacted when my part was shipped nor when I could expect delivery. It did arrive in a timely manner but it would have been nice to have this communicated as their website said they would.
I haven't tried to install the part yet, but hopefully it will fit.
My first order was shipped quickly and arrived in excellent condition. Price was much better than local stores, arrived quicker and fit like original.
I ordered another part today and Go-Parts will be the first that I will check. Way to go, Go-Parts
Purchase the left side to replace cracked lens, and now had to purchase the right side because the right lens was dull in comparison to the new left side. The left side was ordered and arrived fast and in excellent condition..
Package was delivered within 3 business days! Loved the product but unfortunately ordered the wrong part for the job.
I never got a tracking number. Also, when I checked the status of my order it kept saying complete which was confusing.
Hello,
We are very sorry that your tracking information did not reach you. Your order has been shipped via UPS and was Delivered On Tuesday, January 07. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.
UPS Tracking Number: 1ZE21K760301539919
Actual delivery: Tuesday, January 07 at 2:32 P.M. at Front Desk
https://www.ups.com/track?loc=en_US&tracknum=1ZE21K760301539919&requester=WEMS_1Z/trackdetails
I really like ordering my parts through Go-Parts. The prices, the quality of the parts, and the quick delivery are the three main reasons why I love to use them.
I have already shared with several people about go-cart.com regarding ordering car parts.
There has only been a couple of times I did not use it because I needed the parts immediately.
It would be helpful to have a field to put your VIN number in on the website, though.
Thank you for your quick services Even over a holiday week
Very fast, considering the hurricane delay but it would've been nice to have instructions on installing the cover correctly onto the mirror, but I googled it
Finding the right mirror was a little hard on your site. Once I figured out which one it was it works perfectly when it installed does not need reprogrammed. Thank you for the great product.
It was fast and easy, I got the right part as described on the goparts website
Ive only finished the "ordering' part - when this survey popped up. Excellent flow-through on **ordering** -- so a five star is given. But still, shipping, delivery, and condition of what will be received has yet to happen. Excellent ordering process.
Post: Parts arrived, they are correct parts, and fit onto the car perfectly. Very happy.
I received my car part in perfect condition. No issues.
Only thing was that I did not receive a tracking number. But I contacted customer service and they answered quickly!
Very good on time delivery,product on good conditions, price very good, thanks
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- Alpharetta, Ga, United States
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Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.