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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast, clean, worked perfectly. What more can you ask! This review requires that you use at least 100 words in the description. That's just too much. So here it is three more times: Fast, clean, worked perfectly. What more can you ask! This review requires that you use at least 100 words in the description. That's just too much. So here it is three more times: Fast, clean, worked perfectly. What more can you ask! This review requires that you use at least 100 words in the description. That's just too much. So here it is three more times: Fast, clean, worked perfectly. What more can you ask! This review requires that you use at least 100 words in the description. That's just too much. So here it is three more times:
I installed the unit it didn't work it did the same as the old unit I would like a refund I'm glad you got back with me where do I send it to please
Was great easy plug and play, had to have the locksmith flash the key for it to start. Running like a champ!
Flagship offered fast shipping and sent me instructions to help with my install, including how to reset the security features of my vehicle. I will be using flagship again in the future thanks to the great experience I had with them
Benjamin, thank you for highlighting the smooth experience and the installation support we provided. We're pleased to hear the instructions were helpful and look forward to assisting you again with your future needs. Your continued trust means a lot to us.
This is the 2nd evm from this company that has been defective and first was denied warranty due to 3rd party telling me ecm was internally fractured
I purchased this for an older Toyota Matrix, it was configured correctly and arrived in a timely manner. I didn't receive an email with instruction on how to program the key, but customer service was quick to help over chat feature on the website, midday on a Sunday. I was able to program the key with no problems as the directions were correct for my vehicle. Overall, great customer service and correct product.
Thank you, Marissa, for taking the time to share your experience. We're glad the product met your expectations and that our team could assist you quickly to get you up and running. We appreciate your feedback and look forward to helping you again in the future.
Good for the moSt part, however part was defective didn't communicate with my car. Representative were professional and courteous and did their best to ensure quality customer service.
It was just like expected a plug and play computer for our Buick enclave. Good products for reasonable price
Thank you, Robert, for taking the time to share your experience. We're glad to hear the plug and play product met your expectations and fits well without complications. Your feedback means a lot, and we’re here whenever you need quality and ease in one package.
I ordered a part and it do not work with my truck. I have reached out and haven't gotten a response from anyone
We had to replace our computer in my mother's Silverado. Everything worked as it should when we got it.
Hi Paul, thank you for sharing your experience with replacing the computer in your mother’s Silverado. I’m glad to hear everything worked as expected, and if you ever have questions or need assistance in the future, please don’t hesitate to reach out. Your feedback helps us keep improving every day!
PCM was shipped and delivered in a timely fashion. No issues with installation or programming of the key
Anthony, thank you for sharing your experience with the replacement PCM and for highlighting the timely delivery. We're glad to hear everything went smoothly with installation and programming, and we look forward to assisting you with any future needs. Please don’t hesitate to reach out anytime.
When my mechanic said replacing the ECM was impossible because no one could program it, I was ready to give up. One quick Google search changed everything. I found this site, ordered the ECM, and 15 minutes after it arrived… my car was up and running again. Shipping wasn't the fastest (no overnight option), but honestly, it was so worth the wait.
Product was not programmed as advertised. Cannot return so out 200+ dollars. Not saying this company is bad, just disappointed I cannot return. My problem was solved without this new part. My bad apparently.
Very professional, on time, God bless 🙏, hard to find the part I needed, but they had it! 😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞
Mark, thank you for taking the time to share your experience and kind words. We're glad to have decoded the challenge of finding the right part for you and hope to serve you even better next time. It means a lot knowing our professionalism resonates with customers; many blessings to you as well.
I received the module quickly and installed it and the vehicle started up and I havn't had a problem since it was installed
Thank you for sharing your experience, Billy. We're glad the module installed easily and is working smoothly for you. We appreciate your feedback and look forward to supporting you again in the future.
Payment processing services was easy
I have balt 2 from them an I am very satisfied with both of them the first was a 2004 f150 so. E one has stoled the one that was on it an they made one that was turn key the second one was for a 1997 jeep wrangler it was turn key to I am very satisfied with both of them
Thank you so much for sharing your experience, Franklin! We're glad to hear both parts have worked well and provided the turn key solution you needed. We truly appreciate your continued trust and look forward to helping you again in the future.
Computer arrived quickly and it works great! Why do I have to leave a review at least 100 characters?
Great customer service, got a call to inquire about my item purchased and satisfaction.Had my engine computer in and is working well.
Julio, thank you for sharing your experience and for highlighting the service you received. We're glad to hear everything is working well and appreciated the opportunity to follow up—it means a lot to us. We look forward to assisting you again anytime you need.
Everything was GREAT I will buy again. And nice people to deal with they answer all the questions. Thanks
Carl, thank you for your kind words and for taking the time to share your experience. We're delighted to hear that everything went well and that we could assist with your questions. Looking forward to helping you again soon!
I purchased a preprogrammed ECM and a set of keys for my 06 F150 to fix the 4WD system. It not only fixed my 4WD issue but took care of a running problem with the engine as well
Thank you, Steven, for sharing your experience. We're glad to hear that the ECM and set of keys not only resolved your 4WD problem but also improved your engine’s performance. We appreciate your feedback and look forward to assisting you again in the future.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback on the Chevy S10 2.2 L part. We're glad it arrived quickly and met your expectations in quality. If there’s anything we can improve or assist you with in the future, please don’t hesitate to reach out.