From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Item purchased works great, I don't have any negative feedback, i just wish i had better communication on my end, my internet signal is not very good but im grateful for my purchase
The ECM was definitely a part from a salvage yard. Was skeptical about its condition and if they had actually programmed it. BUT... i plugged it in and it started riggt up without needing a security relearn! Still running strong and was able to burn my tune to it with HP Tuners without a single problem.
Above and beyond keeping me informed each step of the process up to the point of the part being shipped. Packing was amazing. Extra padding for protection. Very much appreciated.
Two to three week weight. I didn't have to ship you my part, that sound like faster delivery. I thought my numbers on my computer would match those on your computer when I recieve it, it would work and I ask that question.Now after all that time it don't work...
Staff were very helpfull. I will use you again. Son in law bought ecm as well. His car is running great. I am doi g a full check on my 4runner before hoooking up my ecm
Lots of trouble after installation. Car not running well. It dies while in idle. Still trying to get the car running smoothly.
Diagnosed bad pcm in 2007 Dodge Truck. Sent off correct information. Was kept informed and got reprogrammed PCM in a reasonable time. Worked very well with no issues.
After already paying over €200 in customs fees for my order, I was very surprised when, upon delivery, the courier asked me to pay an additional €60 in customs charges. This extra fee had never been mentioned by Flagship One.
Exceeded expectations and recommended to everyone to purchase a refurbished ecu it does work and solve many of my problems.
The process what quick and efficient and the continued updates felt that I had chosen the correct company for the service. However, a little too expensive.
I have had little to no experience on the subject of "BRAIN SURGERY ON CADILLAC EL DORADO" before this time. So I surfed the web and finally settled on Flagship. The website was precisely instructive on the ordering process. Great follow up, complete instructions and includes key code reloading instruction. Arrived on time, simple installation and done in ONE HOURS TIME.
Came in packaged well did the job well thank y'all very much seem to solve the problem on number one cylinder misfire thank y'all very much. We'll do business again.
Great customer service, excellent turnaround time. The unit plugged in and worked beautifully. Car runs better than it ever has since I've owned it.
Unit came fast, even though it was the holiday weekend. Pretty much plug and play. Worked perfectly the first time. Second time I have ordered and second time I was thrilled. Highly recommended
The only issue I had was that I get a P0102 code and a P0113 code after install. I may need to get this unit recalibrated. I troubleshot the Mass Airflow sensor and even replaced it but code remains. But it did fix the car and instructions were great.
This feedback is about de second time I've ordered a part for my jeep. The thing is that you offer some date to deliver the parts, in my case, and you didn't get the date. I was on time at friend's home in Miami expecting the arrival was ok. I ask for the part on time because I had to go back to Colombia. Finally, I have to leave and my friend had to ship the part to Colombia having to pay much more. I was very dissapointment from you.
Part has not arrived as promised. Said part was going to arrive next following week and it took weeks more to have it delivered
Took to long part was filed with glass bead. No calls back customer wants car back no part no answer when talking to flagship they don't care
The ECU arrived quickly. It looked to be in good condition and matches what I ordered. I installed it and it works well.
Got exactly what I needed. It was already programmed and everything, it was installed and everything worked fine. Great company, easy to deal with. Also keep me informed about the shipping.Would use them again if needed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members