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Chile
1 review
1 helpful vote
Follow Francisco S.
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I want to say that Focalprice is one of the best wholesale pages on the whole internet. I am from Chile and when you want to buy from the internet, you always do with some distrust because of the thiefs. Well that doesn't happened to me. The products are very good quality and at a low price, even lower than here in chile actually. Even though the shipping always get delayed. I generally got my items at home as soon as they can. The company is always at your service and redy to give an answer when it's needed. I have never been disappointed about it.
Keep going that way Focalprice!
Greetings
Francisco Sepúlveda
GlobaLVentaS Chile

Date of experience: September 25, 2013
Michigan
1 review
4 helpful votes
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DO NOT BUY FROM THIS SITE you will not able to get return or refund. I purchased a phone and it took 6 weeks to get the phone. It was defective one. I emailed and was told they will work with me and that was it. They told me to take a picture and the video of the phone and send them. That's was about how far it goes. NOTHING else. Buyer beware!

Date of experience: November 25, 2013
Israel
1 review
0 helpful votes
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No afterbuy service at all- a smartphone i ordered worked for a month and died. They pulled me around for 45 days and then asked for more money to send me a new one. After i fullishley paid them they started saying they dont have the item now and offered me a cheap tablet instead. A bunch of liers!

Date of experience: May 10, 2014
California
1 review
12 helpful votes
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Worst shopping experience I've ever had. The tracking number given was bogus, but I figured shipping from china was to blame. After waiting more than a month and a half I followed up with customer service who gave me a run around for more than 3 weeks. Still no order and they refuse to ship a replacement or refund my money. If you want hassle free shopping DO NOT BUY FROM THIS SITE!

Date of experience: April 10, 2014
Mexico
1 review
0 helpful votes
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Focalprice is a AWESOME page to buy a lot of things, there are original items and very cheap things. The service is really fast, if you send a mensaje, the answer is always kindly and really useful.
I think that the best thing is the shipping, is secure, fast and specially, it's free. I do a lot of orders, and all arrives here without problems.

I'm happy because I save a lot of money and I'm the envy of my friends with my fashion products, I really recomend this page, is the best!

Date of experience: November 28, 2013
Spain
1 review
0 helpful votes
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Bad experience when having a tecnical problem. I have got a cell phone (good money), Since first days I bought it, it is not working well. After a week dealing with FP They want me to send back the cell phone (I will pay for it) and they will return me a new one, but they say they are not responsible at all if the cell phone in lost in transit. Where is the warranty? I did my part, I pay, no fake. FP has cheated on me.

Tomás Hdez

Date of experience: December 19, 2013
Argentina
1 review
1 helpful vote
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Good site for electronic and tables. I already bouth two PIPO M9.
They alway return the money if the product does not arrive or if it is broken.
The support is quick.
Only complain is that they like to re check the shipping address after a big amount buy. So remeber to access message to reply if you buy a table.

Date of experience: August 20, 2013
Algeria
1 review
12 helpful votes
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I highly recommend you buying from FocalPrice because of many reasons, it's 100 % trustworthy site and what i mean by that FocalPrice guarantee you a delivery with no problems and also it's a site where you will find everything you search for, every product you are looking for and with a excellent quality and without any delivery problem and more of other benefits, it's like one the best shopping site ever!

Date of experience: November 17, 2017
Argentina
2 reviews
2 helpful votes
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I buyed about 10 times on the site, support is good, send fast as they can, one time they are without stock of a phone and send me another similar product, I can recommend focalprice, they try to do their best to make a good deal on each product.

Updated 21/aug/13: received a tablet that on description says "SANEI N70.etc... GPS... etc" and when comes my surprise was that it not have GPS! I'm on RMA to see if I up this again to 4 stars if they accept that they made a mistake and send me a correct tablet or a external gps to make it work as they promoted...

Date of experience: May 16, 2013
Brazil
1 review
1 helpful vote
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In this site you will find a wide variety of products, with good quality, very low prices and free shipping. The after sales is very good, any questions or problems are resolved quickly.

Date of experience: May 15, 2013
Arizona
1 review
1 helpful vote
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Fast express shipping from China (less than two weeks to USA East Coast)
FP carries high performance electronics from China at reasonable prices.
Also bought a Shaun the Sheep stuffed animal for my younger brother that was very nice and he loves it.

Date of experience: June 10, 2013
Spain
1 review
2 helpful votes
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Bad experience
January 10, 2018

Really bad experience, they took my money and dont sent me anything, I dont recommend that store, there are better sites to buy.

Date of experience: January 10, 2018
BA
1 review
0 helpful votes
Follow Zeljko B.
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Focal price is the site where you can find stuff cheaper the 90% of other sites.
Somethimes the got problem with resupliment for some tihems and once or twice item didn't arrive, but the geve back all of the money that I paid for the items (smart phones).

So, If you want to buy cheap smart phones this it the site for you.

Date of experience: November 28, 2013
Turkey
1 review
1 helpful vote
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I like this website because it gives me an opportunity to invest money and find good, cheap products and consumer electronics. And delivery service is free! That's very nice!

Date of experience: May 15, 2013
GB
1 review
2 helpful votes
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We bought two items from focal price, both arrived faulty, they NEVER answer the telephones or reply to emails, we paid through paypal and even they couldnt raise the company now i am left with two items that are not fit for purpose and £80 out of pocket. AVOID THIS COMPANY AT ALL COST!

Date of experience: November 7, 2013
Morocco
1 review
1 helpful vote
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Good experience
July 28, 2017

You can find good equipment at low prices. Service is quick and excellent.
Even when there is a problem with an ordered item, customer services are quick to respond and replace or refund if necessary

Date of experience: July 28, 2017
Israel
2 reviews
17 helpful votes
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Cheating on the site
March 30, 2015

I want to share my very unpleasant experience dealing with Focalprice vendor humin.lu. His site announced one day deal for selling 100 items for $ 1.00. I ordered the package the day, and received confirmation. However, the package was sent three weeks later, when even mention of the deal disappeared from the site, and I got only one item.
Now, I want to emphasize, I am not complaining about monetary loss. I am talking about fair sales practices. I contacted the vendor, and he denied that such deal was ever offered. So he changed the price AFTER my order was placed and accepted and didn't bother to notify me. Our communication did not bring any agreement. I want to warn(possible customers, customer service, site administration) about fraudulent practice, complete disrespect to customers and utter disregard to all rules of fair sales practice.
Also, in the past there have been several similar cases (such as with a smartphone etc). I supposed now that this is not an accident but a deliberate policy of this site
Of course, I will never buy from him again and will recommend not to deal with the Focalprice to everybody I know.
You can clearly see that item is referred to as "100 pieces for only 0.01 " in their own invoice.

Date of experience: March 30, 2015
Argentina
1 review
1 helpful vote
Follow Juan L.
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I have an account on FocalPrice since a couple years ago and I'm very happy. I have bought several products (worth around U$1.500) from cell phones to health and care and toys. I have found the weirdest and coolest things on the site.
Until now, they have never let me down on any of my purchases. Usually the items I buy get sent in time and they arrive when expected (It's around a 20 days wait) Sometimes, very rare, the items are not in stock... but they let me know about the issue and offer different ways of solving it (wait for re-stock, refund in the form of a coupon for the total amount, etc). Even in the one or two cases that the items were not 100% functional, they answered my questions quickly and gave me discount coupons.
I have even went as far as trying their "Drop-Shipping" feature, and has worked really great. I can send gifts to my friends and family living in other countries, directly from FocalPrice to their homes... and with free shipping! That alone, for me, is invaluable.

Date of experience: May 15, 2013
New York
1 review
2 helpful votes
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COMPLETE SCAM
December 13, 2013

COMPLETE SCAM. I could not sign up for an account - after placing an order. The error message kept saying the passwords don't match - after entering 15+ times. You cannot contact them without an order no. And you cannot get an order no. Without registering. The LIVE CHAT doesn't work. They virtually have NO customer service. Such a joke. DO NOT ORDER FROM THIS COMPANY. Unfortunate that they shed a negative light on all Chinese companies. NOT TO BE TRUSTED.

Date of experience: December 13, 2013
Israel
2 reviews
1 helpful vote
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It's a wonderful website. You can find any item easily, the description is very exact, and the prices are excellent. I check always this website before buying.

Date of experience: May 15, 2013

Overview

Focalprice has a rating of 3.2 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Focalprice most frequently mention free shipping, excellent products and fast delivery. Focalprice ranks 25th among Discount Shopping sites.

service
16
value
15
shipping
15
returns
15
quality
14