19 reviews for Focalprice are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Canada
1 review
5 helpful votes

focalprice.com company is a thief and a crook.
May 4, 2015

Yes
The company is a thief and a crook.
FPTZFIVKVFY1
CA$ 322.87 Paypal All Shipped 9/22/2014 21:59:12 10/17/2014
Didn't return my money back:(
Destination Country - Tracking Consuming: 6313 ms - Go to official website
2015-04-02 16:33
NLAMSA, Netherlands, Item has arrived in foreign country
2015-04-02 08:30
NLAMSA, Netherlands, International shipment has arrived in a foreign country
2015-04-01 12:22
MISSISSAUGA, International item being forwarded to destination country
2015-03-30 19:18
EDMONTON, Item processed
2015-03-30 18:33
EDMONTON, Item processed
2015-03-30 18:32
EDMONTON, Item processed
2015-03-29 16:59
EDMONTON, Item processed
2015-03-29 16:59
EDMONTON, Item processed
2015-03-28 11:59
EDMONTON, Item has been returned and is enroute to the Sender
2015-03-28 11:59
EDMONTON, Recipient not located at address provided. Item being returned to sender.
2015-03-19 08:57
EDMONTON, Final Notice; Item will be returned to sender if not collected within 10 days
2015-03-12 20:43
EDMONTON, Item available for pickup at Post Office
2015-03-12 16:53
EDMONTON, Item in transit to Post Office
2015-03-12 11:20
EDMONTON, Attempted delivery. Notice card left indicating where item can be picked up.
2015-03-12 08:36
EDMONTON, Item out for delivery
2015-03-12 07:04
EDMONTON, Item processed
2015-03-11 23:33
EDMONTON, Item processed
2015-03-11 23:32
EDMONTON, Item processed
2015-03-10 23:19
WINNIPEG, Item in transit
2015-03-10 20:57
WINNIPEG, Item processed
2015-03-07 05:06
MISSISSAUGA, Item processed
2015-03-05 20:52
MISSISSAUGA, Item has arrived in Canada and was sent for further processing.
2014-10-28 15:42
NLAMSC, Netherlands, International item processed in originating country
2014-10-28 15:42
NLAMSC, Netherlands, International item has left originating country and is en route to Canada
Origin Country - Tracking Consuming: 5062 ms - Go to official website
2015-04-03 08:00
Undeliverable item, has been returned to shipper
2015-04-02 16:33
The item has been processed in the country of destination
2014-10-30 05:03
The item is on transport to the country of destination
2014-10-28 15:42
The item is at the PostNL sorting center
2014-10-23 12:16
The item is pre-advised

Date of experience: May 4, 2015
DO
2 reviews
0 helpful votes

Excellent page
April 4, 2015

I buy all when i need whatever item

Date of experience: April 4, 2015
Florida
1 review
1 helpful vote

Sells Piece of CRAP
March 27, 2015

Do not fall for the false advertising it says it has "sapphire glass! Its NOT TRUE! Their description specifically says "Equipped with sapphire 2 lenses, high resistance to wear". True Sapphire glass is suppose to protect from scratching and cracks. In addition because of the small size of a watch glass sapphire glass is extremely hard to crack. My watch cracked just from basic everyday use broke within 1 week of it being used. Customer service is horrible! The person in touch with me is absolutely st**!?! D. I got the watch late Jan, used it for a good week then it had scratch and cracked only form everyday use, so i emailed them early Feb they said they are on holiday and email after a week or so which i i did then they respond to me saying i had the watch too long, i told them thats not true and gave tehm the timeline. So CS comes back saying i should have used screen protector then gave me false hope of giving an exchange for the watch that i need to pay shipping to return i say ok i will pay shipping give me info how to do it. Then she comes back saying they dont hae the power to give refund i sai i dont need refund i need an exchange. She comes back saying they have no power to do that! They said it is just the item i received and it doesnt have functional failure! Again reiterated to them that there is functional failure. Se comes back saying sorry i cant return it its just the item you got. Ok so it measn its just the item i got meaning its a BAD item! Horible Horrible Service. Goodluck if you ended up talking to a meiqin. Xiao, you will never get anywhere! I will NEVER BUY from this site again and will make sure i get this review into every blog an social networking sites. That this website is a HUGE SCAM! Also meiqin. Xiao keeps on responding to my emails stupid things like i need a screen protector like for the celphone and i make suchj a big deal when i only spend $79 for it. What an idiot! I dont care if i only sopend $1 if you advertised your product having certain feature you have to make sure it really has that! No luck in resolving this i only get stupid response that i need screen protector. What a piece of crap!

Tip for consumers:

NEVER BUY FROM HERE. HORRIBLE< HORRIBLE CUSTOMER SERVICE!

Date of experience: March 27, 2015
Arizona
12 reviews
24 helpful votes

They told me to make a video of it not working when arrived DOA
March 14, 2015

Charged $57 shipping when picture said free shipping. Claimed it was an overweight item (weighs 6 lbs and has to be shipped express shipping. It was not shipped express, took almost a month to get here. DO NOT BUY ANYTHING FROM FOCAL PRICE! READ BELOW MESSAGES:

> Message ID: FCP*******048
> Category: Shipping Status Enquiry.
> Subject: Unit arrived DOA, DOES NOT WORK
> Order ID: FPGZAPX2RAI2SKU: - -
> You started this message at 3/30/2015 08:26:06
> gentleman FA-805 arrived, DOES NOT WORK. Advertised as free shipping, charged me $57.01 shipping but did not send priority, took a month to get here.
> Reply Rate and Close This Ticket

RMA No.: RMA*******025
Order ID: FPGZAPX2RAI2 Request Type: Request refund

SKU: HJ3560Y/1; Complaint Reason: Functional Failure
You started this RMA Request at 4/7/2015 14:50:37
Does not work, give all money back
Reply Rate and Close This Message
Bella.Lu replied this message at 4/8/2015 03:03:46

Dear sabby,

Thanks for shopping with Focalprice.com. Would you please take a vedio to show the problem? Please send it to *******@miqiangcn.com with the RMA number.

Kind regards

Bella.Lu

> huimin.lu replied this message at 4/7/2015 00:48:45
>
> Dear sabby,
>
>
>
> The email address XXXXXXXXXX is verified, you can create RMA now
>
>
>
>
> Kind regards
>
> huimin.lu
> You replied this message at 4/3/2015 09:46:19
> GIVE MANUFACTURER EMAIL ADDRESS SO THEY MAY BE ABLE TO HELP TROUBLESHOOT PROBLEM WITH VACUUM
> huimin.lu replied this message at 4/3/2015 01:57:46
> Dear sabby,
>
> We regret for the trouble caused and we'll solve your problem.
>
> To ensure your problem can be solved in an urgent and professional way, would you please kindly arrange a RMA request? RMA system is an effective channel to show defect evidence, place order for resend or process refund. Moreover, we have a professional team and specified process to handle product miss, wrong and damage issue.
>
> The step is as follows: Log in "My Account" on www.focalprice.com"Customer Service" "RMA Requests" "Submit"
>
>
>
> Your understanding and cooperation will be highly appreciated.
>
>
>
> Kind regards,
> huimin.lu
> You replied this message at 4/2/2015 08:51:33
> How can I explain more clearly? THE ITEM YOU SENT ME DOES NOT WORK! It has never worked since it arrived. As I plainly stated before 10 times messaging and emails. Do you comprehend English? What is the email address of the manufacturer? If this is not resolved, I will dispute the credit card transaction.
> huimin.lu replied this message at 4/1/2015 21:50:33
>
> Dear sabby,
>
>
>
> Sorry, I do not understand, please explain
>
>
>
> Kind regards
>
> huimin.lu
> You replied this message at 4/1/2015 07:23:26
> VACCUM DOES NOT WORK UPON ARRIVAL! DEAD ON ARRIVAL
> huimin.lu replied this message at 4/1/2015 01:03:28
>
> Dear sabby,
>
>
>
> We can not provide free shipping or over weight items, you can see, the shipping cost is really expensive
>
>
>
> Kind regards
>
> huimin.lu
> You replied this message at 3/31/2015 09:30:22
> VAC ARRIVED DOA! DOES NOT WORK! YOU IGNORED THIS COMPLETELY AND ANSWERED THE SHIPPING ISSUE. THE VAC HAD "FREE SHIPPING" RIGHT UNDER THE PICTURE!
> huimin.lu replied this message at 3/30/2015 21:33:14
>
> Dear sabby,
>
>
>
> Thanks for your mesasge
>
> The item HJ3560Y is overwieght, can only be sent by express shipping
>
>
>
> Kind regards
>
> huimin.lu

Date of experience: March 14, 2015
Australia
1 review
2 helpful votes

Scam!
June 28, 2014

Scam! Scam! Scam! Fraud Seller Beware Guys please dont buy anything from this seller.!
Guys, Please be careful to buy anything from this seller as you wont believe after 3 months I havent received my item and refund back from them till today. I have been using online website for consumer purchase last 10 year using EBAY, Ali express, China Buy, DHgate, Ever buying, tinydeal etcbut I never face such a worst purchase and ridiculous experience in my whole life.
Just explain my story may be take time to read but I try to save your money as I have bough tablet with registered post on 4th April 2014 after not receiving item after 20 days I start asking regarding delivery status, they have provided tracking number, checked and contacted our local post office with this tracking number which is not valid in your country yes, correct tracking number provided by them totally rubbish and they keep going with this and waste my time. Then I have made RMA request (copy from website) RMA No.: RMA*******092, Order ID: FPTZFEQG12NH Request Type: Request refund, SKU: CE0895P/1; Complaint Reason: Order Not Received, You started this RMA Request at 23/04/2014 17:43:39. After RMA request just keep going till today. Also in between I have contacted by email *******@focalprice.com, *******@focalprice.com, *******@focalprice.com, *******@focalprice.com, *******@focalprice.com and finally I have also contacted *******@focalprice.com millions of times but helpless and feel like I am bagging to them for my money but they all are heartless. Also try to contact PayPal to not allow using their service and made complaint to them and still in contact with provide all information.
Guys, you wont believe it till today 28/06/2014 I am keep asking refund from this seller and finally decided to forgot my money and try my level best to help other people will not part of this kind fraud from this seller as we couldnt not go to China and get money. Please check and compare price & review some of this websites before you buy from Focal price. http://www.everbuying.com, http://www.banggood.com/, http://www.tinydeal.com, http://www.dinodirect.com,
Finally, its your hard earned money and yours decision how to deal with fraud seller. Best of luck!
Cheers
Sam

Date of experience: June 28, 2014
California
1 review
0 helpful votes

Product Specification is incorrect
February 22, 2014

Product Specification is incorrect

Date of experience: February 22, 2014
Illinois
2 reviews
6 helpful votes

It's jusk ok to buy something from focalprice
December 13, 2013

It's jusk ok to buy something from focalprice. The product is very cheap.

Date of experience: December 13, 2013
Brazil
1 review
0 helpful votes

Great prices and products!
November 28, 2013

Great prices and products!

Date of experience: November 28, 2013
Argentina
1 review
0 helpful votes

This is a professional site
November 28, 2013

This is a professional site. I have bought and received serveral orders without problems.

Date of experience: November 28, 2013
Uzbekistan
1 review
0 helpful votes

Fast ship, nice price and items
September 25, 2013

Fast ship, nice price and items.

Date of experience: September 25, 2013
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19 reviews for Focalprice are not recommended